Tier 3 IT Help Desk Support

Posted 6 days ago

Worldwide

Summary

We’re seeking a reliable IT support specialist to handle complex technical issues and provide high-quality assistance to users. This role involves troubleshooting advanced problems, communicating clearly with clients, and helping resolve incidents efficiently. You should be comfortable working independently, following established support processes, and maintaining accurate records of each case. Experience supporting end users and managing technical support tickets is important. If you can stay calm under pressure and deliver dependable support, we’d love to hear from you.

More than 30 hrs/week
Hourly
6+ months
Duration
Intermediate
Experience Level
Remote Job
Complex project
Project Type

Skills and Expertise

Mandatory skills

Email Communication

Customer Service

Nice-to-have skills

Technical Support

Customer Support

Activity on this job

Proposals:50+
Interviewing:
0
Invites sent:
0
Unanswered invites:
0

About the client

Member since Nov 7, 2013

United States
Kingston4:25 AM
$513K total spent
414 hires, 53 active
13,289 hours
Tech & IT
Large company (100-1,000 people)

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