Virtual Workshop Facilitator

Job Description: We are looking for a detail-oriented, technically savvy Virtual Workshop Facilitator to independently host and manage virtual workshops and training sessions. As the facilitator, you will be responsible for overseeing various aspects of the virtual environment, supporting trainers and participants, and ensuring seamless execution of the sessions. This role requires strong technical skills, the ability to follow conversations, and the capacity to resolve issues in real-time. Key Responsibilities: • Facilitate virtual workshops on platforms such as video conferencing tools (ex: Zoom, MS Teams) and whiteboarding applications (ex:MURAL). • Join the session 15-30 minutes early to prepare, assign breakout rooms, and launch polls. • Continuously monitor participant activity, responding to chat inquiries and managing conferencing features (e.g., muting, breakout rooms, timers). • Support trainers by setting timers, sharing screens, and tracking daily attendance. • Ensure all workshop materials (syllabus, coursebook) are accessible and referenced during the sessions. • Assist participants with technical issues, including connectivity problems in either video conferencing or the whiteboard. • After the session, export and organize whiteboards and other workshop materials for distribution to the trainer. Pre-Course Responsibilities: • Schedule a meeting with the trainer to review logistics and tools. • Double-check course materials set up by the trainer. • Familiarize yourself with the course syllabus and workshop resources. • Upload personal introduction materials in MURAL for the "Getting to Know You" activity. In-Session Responsibilities: • Continuously monitor participants and respond to requests from trainers or attendees via chat, email, or Zoom/MS Teams. • Manage breakout rooms, polls, and screen sharing as needed. • Ensure proper timer setup for exercises and breaks. • Track attendance and report to the trainer. Post-Course Responsibilities: • Export and organize whiteboards and student worksheets for distribution to the trainer. • Ensure all post-course materials are saved, organized, and shared promptly. Platforms Used: • Videoconferencing: Manage breakout rooms, chat, and screen sharing. • Whiteboard: Set up and manage interactive canvases for exercises and introductions. • Slack/Email: Communication with trainers and attendees. Requirements: • Previous experience facilitating virtual workshops or training sessions. • Strong understanding of conferencing and collaboration tools. • Ability to manage multiple tasks in a fast-paced environment. • Excellent English communication skills, both written and verbal. • Ability to troubleshoot technical issues quickly. • Reliable and high speed internet connection. This position requires active participation and leadership in managing virtual environments. Successful facilitators will ensure the smooth execution of all sessions and provide prompt assistance to both trainers and participants. Time Commitment: Staffing varies on a project level. Each project is between 8 and 30 hours of time. Once you are on the team, you may be staffed on multiple projects depending on availability.