Website Integration & DNS/Email Deliverability Specialis

Noto is an AI-powered platform for after-school businesses — tutoring centers, music schools, and sports academies. We are seeking a Website Integration & DNS/Email Deliverability Specialist to support new client onboarding. This role is responsible for embedding Noto's registration and enrollment forms onto client websites across a range of platforms, and for diagnosing and resolving the DNS and email deliverability issues that frequently arise during setup. You'll work directly with client site admins/webmasters (and sometimes their outside web designers or IT contacts) to make changes, and with our internal onboarding team to flag and resolve issues quickly. In your proposal, please upload a short 1-minute Loom describing: - Your experience editing websites across different platforms/CMS's (which ones you're comfortable in) - Your experience with DNS records and email deliverability troubleshooting (SPF, DKIM, DMARC, MX records, etc.) - One example of a time you diagnosed and fixed a DNS or deliverability issue - Your available hours Responsibilities Website Form Integration - Add and edit HTML or embed code across a variety of website platforms, including Squarespace, Wix, WordPress, Webflow, and custom-built sites - Work within the constraints of each platform (theme editors, code injection blocks, plugin limitations) to ensure forms display and function correctly, matching site styling where possible - Test embedded forms across devices and browsers to confirm proper loading and submission DNS & Email Deliverability - Review and correct SPF, DKIM, and DMARC records to improve client email deliverability - Diagnose domain verification failures and guide clients through resolution with their DNS host or registrar - Investigate bounced or spam-flagged emails and identify the underlying DNS or configuration cause - Clearly explain technical DNS changes to non-technical client contacts, many of whom manage their own sites and domains without dedicated IT support Communication & Collaboration - Communicate directly with client-side contacts, via written correspondence and occasional calls, to obtain site and domain access and walk through required changes - Flag recurring or systemic issues to Noto's internal team to support the development of repeatable fixes and documentation