Website for Home Refinishing

**Website for Local Refinishing Business with Estimate Form, Booking, Payments, SMS, and Private Job Tracker** ## Job Description I need a clean, modern, premium-looking website for a local refinishing business. Business name - PC Refinishing Services - Bathtub, shower, tile, sink, and countertop refinishing. I prefer Wix Studio with Velo, but I am open to other platforms if they can support the full workflow. This is not just a basic website. I need a professional business website with estimate requests, photo/video uploads, booking requests, quote approval, payment options, referral/gift card options, buy-now-pay-later if possible, SMS/email reminders, and a private customer job tracker. The design should look professional, clean, modern, and trustworthy. This is a local home-service business, so the website needs to make customers feel comfortable requesting an estimate and booking a job. _________________________ - Main Pages Needed * Home * Refinishing Services * Before & After Gallery * Get an online estimate in 15 Minutes * Book Appointment Online * Contact * FAQ / Warranty / Aftercare section *$75 Referral Program/Gift Cards -------------------------------------- Hidden/private customer job tracker page, accessible only through a private link sent after booking or job confirmation --------------------------------------- Important Note About Services Page The homepage/menu can have a **Refinishing Services** dropdown with: * Bathtub Refinishing * Shower Refinishing * Tile Refinishing * Sink Refinishing * Countertop Refinishing Each dropdown item should open on the same page when clicked. Each service section should have: * Short explanation * Before/after photos if available * “Get an Estimate” button -------------------------------------- **“Get an Estimate in as Little as 10 Minutes”** This should be used on the homepage, services page, and estimate form. --------------------------------------- Get an Estimate Form Customers should be able to submit: * Name * Phone number * Email * Service address * Type of service needed * Dropdown with: bathtub, shower, tile, sink, countertop, and “Other” * “Other” option should allow the customer to type/edit their own answer * Surface type, if known * Photos and/or videos of the project * Description of the issue * Preferred appointment date/time * Notes about chips, cracks, dents, stains, peeling, rust, caulk, mold, previous refinishing, or color change Near the photo/video upload section, please include clear instructions: **“Please upload clear photos or videos of the full surface. Make sure chips, cracks, dents, rust, peeling, stains, caulk issues, mold, and damaged areas are clearly visible. Clear photos help us provide an accurate estimate.”** --------------------------------------- ## Online Booking / Appointment Request Customers should be able to request a date and time online. Automatic booking required. After the quote is approved, the customer should be able to select a date and time. The scheduling page should have: * Calendar for date selection * Time options on the same page: * 8:00 AM * 11:00 AM * 2:00 PM * 5:00 PM After the appointment is confirmed, the customer should receive an email and/or SMS confirmation. ----------------------------------------- ## Online Quote Approval After I review the customer’s photos/videos, I want to be able to send an estimate/quote online. The customer should be able to: * View the quote online * Approve the quote online * Select appointment date/time after approval * Pay deposit or full payment if required --------------------------------------- ## Invoice and Payment The website should support online payment. I need the option to collect: * Deposit payment * Full payment * Remaining balance after completion Please explain what payment setup you recommend, such as: * Wix Payments * Stripe * Square * PayPal * Other recommended option ---------------------------------------- ## Buy Now, Pay Later I would like a buy-now-pay-later option if possible, such as: * Affirm * Klarna * PayPal Pay Later * Afterpay * Other recommended option Please explain whether these can work with the platform you recommend, whether they work for service businesses. --------------------------------------- ## Referral Program I want a referral program section on the website. Referral offer: * $75 referral credit/reward for the person who refers a new customer * $75 discount/credit for the new customer being referred I need the website to clearly explain the referral program. Ideally, there should be a simple referral form where someone can submit: * Their name * Their phone/email * Friend’s name * Friend’s phone/email * Service needed * Notes Please explain how you would track referrals. --------------------------------------- ## Gift Cards I want an option where customers can buy an online gift card or send a gift card to a friend. Example wording: **“Buy a refinishing gift card for a friend or family member.”** Please explain how gift cards would be set up, whether through Wix, Stripe, Square, a third-party app, or another method. -------------------------------------- ## Private Customer Job Tracker The customer job tracker should **not** be shown as a public page in the main website navigation. After a customer’s booking or appointment is confirmed, they should automatically receive an email and/or SMS confirmation. That confirmation message should include a private tracking link that says something like: **“Track your project here.”** When the customer clicks that link, it should open a private job tracking page on my website for their specific job. The tracker should have only **4 numbered steps**: 1. Arrived 2. Prep & Cleaning 3. Coating Applied 4. Drying & Final Check When I mark step 4, **“Drying & Final Check,”** as finished, the tracker should automatically show a green status below the steps that says: **“Completed”** So the customer sees a simple 4-step tracker, and once the final step is done, they see a clear green completed status underneath. I should be able to update the job status from my phone. When I update the status, the customer should see the updated step on their private tracking page. I also want to upload progress photos from my phone during the job. The customer should be able to see those progress photos on their private tracking page. The tracker should be mobile-friendly and similar in concept to the attached reference image. I do not want it copied exactly, but I want a similar premium, mobile-friendly, card-based tracking page with: * Project status * Progress percentage * Current step * Timeline * Progress photos * Estimated completion * Customer updates * Care guide / aftercare information * Warranty information * Green “Completed” status after the final step is finished The tracker should feel like a professional project dashboard, not a basic text page. Please explain whether the tracking page will use: * Private secure link * Unique job ID * Customer login * Or another method Customers should not be able to see anyone else’s job. --- ## Automatic Email/SMS Reminders I need automatic reminders and updates, such as: * 2 hours before arrival * On My Way * Job status updates * Quote approval reminders * Payment reminders * Aftercare/warranty instructions after completion Please explain how this would be done, for example: * Wix Automations * Wix Velo * Twilio * Zapier * Jobber * Octopus Pro * Another tool Please also explain any third-party monthly costs. --- ## Admin Side I need an easy admin process where I can: * View estimate requests * View customer photos/videos * Send or edit estimates * Mark quote as approved * Confirm appointment date/time * Update job status from my phone * Upload progress photos from my phone * Send invoice or payment link * Track deposit and remaining balance * Track referral submissions * Manage gift card purchases * See customer contact info and job history --- ## Before & After Gallery I need a gallery that can show before/after photos. It would be helpful if the gallery can be organized by: * Bathtub * Shower * Tile * Countertop * Sink --- ## Customer Prep and Aftercare I would like the website or automated emails to include: * Appointment preparation instructions * What the customer should do before the appointment * Curing/drying time instructions * When the customer can use the surface again * Basic cleaning and aftercare instructions * Warranty information --- ## FAQ Section Please include an FAQ section covering common customer questions such as: * How long does refinishing take? * When can I use the tub/shower/countertop again? * Do I need to be home? * How long does the finish last? * Can chips, rust, peeling, or stains be repaired? * Is refinishing cheaper than replacement? * How do I clean the surface after refinishing? * Do you offer a warranty? * Do you offer estimates from photos/videos? --- ## Editable Website Requirement I need the website built in a way that I can easily edit and manage it myself after launch. I should be able to: * Edit text, images, headings, buttons, and service descriptions * Add or remove normal page sections * Update before/after gallery photos * Add new services if needed * Update FAQ, warranty, aftercare, and preparation instructions * Change contact information and service-area wording * Add testimonials/reviews * Update referral or gift card wording * Make basic content updates without needing a developer Please do not hard-code normal website content in a way that only a developer can change. If Wix Studio is used, I want the site organized so regular content can be edited through the Wix editor or CMS. If custom Velo code is needed for the customer tracker, quote approval, payments, automations, referral tracking, or gift cards, please clearly explain which parts I can edit myself and which parts would require developer help later. --- ## Local SEO Please include basic local SEO setup: * Homepage SEO * Services page SEO * Meta titles and descriptions * Image alt text * Mobile-friendly structure * Fast loading * Clear call-to-action buttons * Service-area wording for Madison / Wisconsin --- ## Important Requirements * Must be mobile-friendly * Must look professional, not like a generic template * Must be easy for me to update * I need full ownership of the website * I need full admin access * I need instructions or a short video showing how to use the admin features * Customers should not see third-party branding * Please do not apply with only a basic Wix website proposal. I need the full workflow explained clearly. --- ## Preferred Timeline - 2 weeks, but flexible. Possible phase structure: **Phase 1:** * Main website * Home page * Refinishing Services page * Before/after gallery * Estimate form with photo/video upload * Booking request form * Contact page * FAQ * Warranty/aftercare section * Basic SEO **Phase 2:** * Quote approval * Deposit/full payment setup * Invoice/payment links * Email/SMS reminders * Referral form * Gift cards * Buy-now-pay-later setup **Phase 3:** * Private customer job tracker * Unique tracking links * Progress photos * Mobile admin updates * Automated status notifications ----------------------------------------- When replying, please Include * Recommended platform * Estimated total cost * Timeline * Payment setup method * Gift card setup method * Referral tracking method * How you would build the estimate/quote approval system * How you would build the private customer job tracker * How customers will receive the private tracking link * How I can update status and upload photos from my phone * How SMS/email reminders would work * Any third-party tools needed and their monthly costs * Which parts I can edit myself after launch * Which parts would require a developer later * Examples of similar websites, booking systems, portals, dashboards, or tracker pages you have built --- Please do not apply with only a basic Wix website proposal. I need the full workflow explained clearly, including estimate requests, quote approval, booking, payments, reminders, and the private customer job tracker. A picture should is attached for your reference of the tracking page that I generated from chatgpt, it seems overdone but it's just for your reference to give you an idea.