Youth Sports Operations Administrator — Registration, Systems & Club Management

We are a growing youth soccer organization in the northeastern United States currently serving approximately 100–150 players per season across recreational and developmental programs. We are looking for a highly organized, proactive remote operations administrator who can help us select, implement, document, and eventually manage the administrative system behind the organization. This is not a basic data-entry or general virtual assistant position. We are looking for someone who enjoys creating structure, improving processes, maintaining accurate data, and taking ownership of recurring administrative work. Initial project Our first project will be launching an upcoming indoor recreational program with approximately 50–60 players. We see this smaller season as an opportunity to implement and test a new system before expanding it across our larger programs. We are currently evaluating PlayMetrics and TeamSnap ONE and are open to other recommendations. Experience administering platforms such as PlayMetrics, TeamSnap, LeagueApps, SportsEngine, Crossbar, GotSport, or similar youth-sports systems is highly desirable. We would like the person we hire to help evaluate the options and then become the primary administrator of the selected platform. Responsibilities * Help evaluate and recommend the appropriate club-management platform * Build and maintain program registrations * Configure pricing, discounts, registration questions, waivers, payment options, and deadlines * Maintain player and family records * Create divisions, teams, and rosters * Assign coaches/trainers and maintain staff information * Maintain practice/game schedules and field assignments * Monitor registrations, payments, and outstanding administrative issues * Handle routine parent registration/account questions * Maintain accurate spreadsheets, reports, and club data * Track registration sources and basic marketing attribution * Create repeatable processes and written SOPs * Prepare future programs using established templates and procedures * Identify administrative problems before they become larger issues The person we’re looking for You are extremely organized and detail-oriented. You enjoy turning messy processes into clear systems. You are comfortable learning new software and figuring things out independently. You don’t need to be reminded repeatedly about deadlines or follow-ups. You communicate professionally and clearly. You notice inconsistencies and errors that other people miss. Most importantly, you are comfortable owning a function, rather than simply waiting for someone to give you individual tasks. Experience working with a youth sports club, league, camp, academy, tournament operator, or similar organization would be a major advantage. Technology Please tell us about your experience with: * PlayMetrics * TeamSnap / TeamSnap ONE * LeagueApps * SportsEngine * Crossbar * GotSport * Other registration or sports-management platforms * Google Workspace / Google Sheets * Stripe or other payment systems You do not need experience with every platform listed above. Hours This will begin as a part-time remote position, approximately 3–5 hours per week on average, with additional hours around registration launches, roster creation, and the beginning of a season. The role has the potential to grow as the organization grows. To apply Please answer all five questions. Generic proposals that do not answer the questions will not be considered. 1. Tell us about a sports club, league, camp, training business, or similar organization that you have helped administer. 2. Which registration or sports-management platforms have you personally used as an administrator? What did you actually do inside those systems? 3. We are currently considering PlayMetrics and TeamSnap ONE. Based on your experience, what would you investigate before recommending one over the other? 4. Tell us about a messy administrative process you inherited. What was wrong with it, and how did you organize or improve it? 5. Imagine we tell you: “We are launching a 10-week indoor soccer program for approximately 60 players.” Walk us through the administrative process you would create from preparing registration through the first week of the program. We are specifically interested in applicants who can eventually become a trusted, long-term operations partner for the organization.