E-commerce Operations / Growth

Hi Everyone, We are a growing e-commerce business based in Sydney, Australia, specialising in sleep-related products. We're looking for an organised, proactive, and commercially minded individual to help manage our operations, coordinate our team, and support the growth of our business. About the Role The primary objective of this role is to manage projects and coordinate a team of designers, developers, and marketing specialists to help grow our business across Shopify and Amazon. You'll be responsible for ensuring projects are completed efficiently, identifying opportunities for growth, and helping improve our customer experience, marketing performance, and overall business operations. This is a hands-on role that requires strong project management skills, attention to detail, and the ability to think strategically. Key Responsibilities – Manage and coordinate Graphic Designers, Web Developers, and Email Developers to deliver high-quality projects. – Oversee the creation and optimisation of product pages, landing pages, email campaigns, and other growth initiatives. – Manage projects from concept through to completion, ensuring deadlines and objectives are met. – Assist with copywriting, content planning, and user experience improvements. – Identify opportunities to improve conversion rates, customer experience, and revenue. – Oversee and optimise product listings across Shopify and Amazon. – Plan and coordinate email marketing campaigns to drive sales and customer retention. – Research new product opportunities and growth initiatives. – Coordinate the creation of advertising creatives and marketing assets. – Monitor business performance and profitability, helping identify areas for improvement. – Continuously review business processes and recommend improvements to support growth. Ideal Candidate We're looking for someone who: – Is highly organised and proactive. – Can manage multiple projects simultaneously. – Works well independently and takes ownership of outcomes. – Has strong communication and problem-solving skills. – Enjoys working in a fast-paced e-commerce environment. – Is interested in helping build and scale a growing business. Required Skills & Experience – Strong experience with Shopify and Amazon Seller Central. – Experience using Figma, Canva, Milanote, and similar tools. – Excellent project management and organisational skills. – Experience managing remote teams, freelancers, or contractors. – Strong communication and collaboration skills. – Ability to analyse data and make informed business decisions. Highly Desirable – Graphic design experience. – Email marketing experience. – Financial analysis and reporting experience. – Product development experience. – Website development and conversion rate optimisation experience. – Digital marketing and advertising experience. Position Details – Full-time position preferred. – Remote role. – Salary: $3–5 per hour (depending on experience).