Hire the Best Airmax System Airline Reservation System Specialists in Quezon City, PH

Travel expert with extensive experience using the Global Distribution system which is SABRE, very proficient in handling new bookings, ticketing and ticket exchanges, issuing MCO, processing ticket refunds, and processing other ancillary services. Provide great customer service to clients to ensure service level targets are met. As a detail-oriented and highly organized professional, I make sure to finish the assigned tasks promptly and accurately. I am fluent in English both written and oral with strong interpersonal skills. I am very independent and a fast learner looking for more opportunities to put my skills to good use and help you grow your business.

I help short-term rental owners and property managers keep their operations organized, listings optimized, and guest experience running smoothly — without having to manage every little detail themselves. With 6+ years of experience in short-term rentals and 1,000+ hours worked on Upwork, I've supported vacation rental businesses across day-to-day operations, guest communication, property setup, PMS management, OTA troubleshooting, pricing research, and process documentation. 🏡 How I Can Help • Airbnb, Vrbo & Booking dot com listing management • Guesty & Hostfully property management • Guest communication & reservation support • PMS and OTA connection troubleshooting • Calendar, availability & rate sync checks • Property setup and configuration audits • Competitor & pricing research • Guidebook creation and guest information setup • SOP creation and process documentation • Cleaning & maintenance coordination • Operational reporting and admin support 🛠️ Platforms & Tools Guesty Hostfully Airbnb Vrbo Expedia Breezeway Hospitable Lodgify Stripe Monday Notion Google Workspace I combine hospitality experience with a technical support background, so I'm comfortable not only handling daily STR operations but also investigating system issues, checking configurations, and troubleshooting problems across PMS and booking platforms. Whether you need ongoing operational support, help organizing your STR systems, or someone you can rely on when something isn't working as expected, I'm ready to jump in. Send me a message and tell me what's currently taking up most of your time.

I help growing e-commerce brands, startups, and short-term rental (STR) hosts streamline their daily operations and deliver world-class customer experiences that turn first-time buyers and guests into loyal advocates. What sets me apart is a decade-long foundation in high-end hospitality and remote operations: 7 years of corporate hospitality experience with Hilton Hotels, combined with 5 years of remote property management. I don't just answer tickets; I design smooth day-to-day workflows that keep your business running flawlessly. 🛠️ Core Expertise & System Familiarity Customer Experience (CX): Omni-channel support via Zendesk, Freshdesk, Gorgias, or LiveChat, conflict resolution, and VIP guest relations. Short-Term Rental Management: End-to-end Airbnb, VRBO, and Lodgify management, booking coordination, and messaging setup. Operations & Productivity: Google Workspace (Docs, Sheets, Drive), Slack and Teams, CRM management, and SOP creation. 🌟 Why Clients Choose Me Hospitality-Grade Standards: I bring the rigorous training and elite service standards of a luxury hotel brand directly to your remote business. Operational Efficiency: I excel in fast-paced environments, actively creating workflows and SOPs to decrease response times and eliminate chaotic inboxes. Reliable & Proactive: Highly adaptable, detail-oriented, and fully independent. I treat your operations with the ownership mindset it deserves. Let’s get your daily operations organized and your customer satisfaction soaring. Click "Invite to Job" or message me to discuss how we can support your business goals!

🔥 Closed high-value deals including a $52K multi-day booking, supported $10M+ in client revenue, handled 100+ daily client interactions, and managed full-cycle sales + operations across US-based transportation, logistics, and service businesses. 📞📊 💸 How I Can Help You • Preparing quotations, confirming reservations, and dispatch • Cold calling, appointment setting, and outbound lead generation • B2B client outreach, qualification, and relationship building • Turning cold leads into booked appointments and revenue • CRM management, pipeline tracking, and follow-up systems • Data entry, listing management, and platform updates with accuracy • Supplier/vendor sourcing, outreach, and coordination • Email, phone, and chat communication with fast response times • Sales support that improves conversion, not just activity • Administrative support that keeps operations organized and efficient 🔧 Tools & Platforms Google Workspace, Microsoft 365, Tidio, RingCentral, Slack, Limo Anywhere, Vonage Business, Samsara, Driveware, Text request, Help crunch, Spreedsheet, Excel, Zoom, Zendesk, Clickup, Ringcentral, Google drive, Canva, ChatGPT 🥇 Why Work With Me • Dedicated and committed • Results-focused and consistent • Strong communicator on calls and written channels • Detail-oriented and organized • Fast learner who adapts quickly • Reliable and easy to work with If this sounds like the support you need, LET'S GET TO WORK! Warmest, Maluche

My name is Anna, passionate about creating exceptional client/customer experiences that drive brand loyalty and growth. With over nine years of experience, including BPO environments, I've honed my skills in building strong relationships and exceeding client expectations across multiple channels. With diverse experience across retail, finance, logistics, automotive, and consumer electronics, I excel in wearing many hats. As a virtual assistant, I believe in intuitive decision-making and timely execution for optimal outcomes. Here's what sets me apart: Experienced: I've honed my technical skills working with diverse brands like Samsung, Apple, American Express, etc Versatile: Beyond support, I create knowledge bases, training materials, and video tutorials to empower teams and customers. Results-Oriented: I'm a proactive problem-solver committed to achieving business goals. Let me handle tasks that consume your time, allowing you to focus on family, friends, and yourself. Let's chat! I'm eager to discuss how I can elevate your customer service and take your business to the next level. --- Customer Service Support Technical Support Executive Assistant Personal Assistant Administrative Assistant Logistics Freight Dispatcher / Fleet Management support Operations Support Business Analyst / Data Analyst / Microsoft BI Ticketing Support/ Ticket Broker

⭐Top Rated Plus Upwork Freelancer⭐ Hi there! I have experience in Airbnb and & Short-term Rental as a Virtual Assistant with 13 years of experience in the Travel industry. SKILL SET ✔️Excellent in customer communication. ✔️13 years of experience as a Travel consultant ✔️3 years STR Virtual assistant (RENTAL MANAGEMENT and Knowledgeable in Airbnb) ✔️Handling the team as a manager and trainer ✔️PMS & Channel Manager Knowledgeable ✔️Handle all Guest Communication — from registration and verifying details (ID, background check) to resolving all concerns and questions throughout the Guest's stay until checkout. ✔️Communication with the Building Management and Landlords ✔️Cleaning team checklist ✔️Help you in dealing with both VIP guests and difficult guests. ✔️Listing-related tasks Superhost ✔️Create a new LISTING or Update the listing properties. ✔️Maintenance Team Checklist (Lawncare, AC maintenance, Pest control services, Plumber, etc.) ✔️Create automated messages and response templates. ✔️Developing House Rules ✔️How to Write a Property Description ✔️Uploading Photos of Rental Properties ✔️Check-in-related tasks Managing Booking Calendar Knowledgeable of Windows and Microsoft Office (Excel and Word) ✔️Knowledgeable of Windows and Microsoft Office (Excel and Word) 🛑TOOLS: Airbnb, Turno, Asana, Slack, Adobe Photoshop, Notion, Canva, Guesty, OwneRez, and Google Suite (Gmail, Drive, Docs, Sheets, Forms, Calendar, Sites, Slides). 🛑Soft skills: Goal-oriented, Communication, Teamwork, Initiative, Adaptability, and Emotional intelligence You may trust me with any task as a Virtual Assistant. I am eager to help you and look forward to serving you. Thanks a lot for taking some time to review my profile. Have a great day!