I am an instructional designer with extensive experience in developing learning assets for clients in the UK, US, and Canada. I worked with SMEs in the financial, healthcare, education, and technology sectors to convert raw and heavy content into interactive and engaging learning and training courses. I have developed courses in the following categories:
1) Technical and software training
2) Product and service training
3) Onboarding and orientation training
I own the learning development process end-to-end including need analysis, content identification and synthesis, storyboarding, and authoring (Storyline, Rise, Captivate, Powerpoint)....
I am an experienced educator and content developer for Science. I can help you develop content that you can use for classroom instruction or be uploaded in the Learning Management System. The content can be a lesson plan, slides presentation, project ideas, worksheets or any assessments related but not limited to Biology, Chemistry, Physical Science, or Earth Science.
I have published three academic textbooks for elementary Science. One of which is I was the editor/coordinator for the entire series.
My background in E-learning is also useful in helping you adapt to this new normal in education.
I am looking forward to working with you...
Experienced Project Manager with a demonstrated history of working in the education management industry. Skilled in Private and Nonprofit Organizations, Startups, Educational Technology, Leadership, Trends Research, and Community Engagement. Co-Founder of Internal Consulting LLC specializing in Organizational Development and People and Culture. Practitioner of Strategic Thinking and DEI with a Master of Arts in Industrial-Organizational Psychology and Bachelor of Arts focused in Psychology from University of California, Berkeley.
Hello and thank you for taking the time to look at my profile.
I'm a professional instructional designer and online learning professional with over 15 years of experience. I've managed online learning projects from start to finish, from content creation through implementation and deployment. When designing and delivering courses, I work meticulously on establishing learning objectives and up-skilling the learner.
See what I can do for you:
🔹Convert your expertise to online learning
🔹Administrate your LMS, including course creation and management, learner progress tracking, and report generation.
🔹Design training programs,...
- Over 25 years teaching developmental math, face-to-face and online
- Bachelor of Science, Education | Master of Professional Studies, Education emphasis
- Developmental Education Specialist certification
- Curriculum developer
- Content editor
- Assessment writer and reviewer
- Highly skilled in aligning assessment items to CCSS
- Excellence in details, prioritizing projects, and meeting deadlines
I am precise and concise. Work completed by me will be done with accuracy and on time. I tend to under-promise and over-deliver.
I look forward to helping you deliver presentations that will drive your audience to action! I understand how important it is to tell a story that connects with your audience and conveys the value of your message.
I bring my expertise in training & development paired with years of consulting to help tune your presentation in both copy and design so that you can convey a compelling story.
I have experience creating and presenting within multiple formats including, Prezi, Powerpoint, Google Slides, and Articulate Rise.
Some of my clients say it best:
"Ben had the capacity to understand my thoughts and ideas and bring them to life. He...
Do you need content in the wellness, mental health, exercise, or related field(s)?
I am your gal!
I have over five years experience in public service work.I have a Master of Social Work degree; a Bachelor of Science in Psychology; and a minor in Business Administration.
I have a significant amount of experience with writing and editing curriculum as well as training. I also write for blogs, magazines, and social media content.
Are you developing a curricula or series of curriculum? I can help you write segments that will draw in your learners and create a collaborative learning environment.
Are you looking for articles...
I am a Ph.D Scholar in Education with more than 15 years of experience in Education and Training related activities including:
- Training Content Developer
- Course developer & Technical Content Developer
- Research Writer
- Qualitative Researcher
- Assessment Test Developer
- Safety Content Developer
- Syllabus Evaluator
- Teacher Evaluator
- Student Evaluator
- Procedure Developer
- SOP Developer
- User Manual Developer
- Service manual Developer
- E-book Developer
The skills which I possess are:
• Course Development
• Question Bank or MCQ Bank Development (Fully structured and systematic)
• Syllabus Outlining, Development, Alignment, and...
#1 in earnings on Upwork worldwide for the term "instructional designer", #2 for "Storyline", and #4 for "ux/ui" ($500K+ and 10,000+ hours)! Over the last 25 years, I have designed, developed, and project managed over 150 web and elearning projects for clients like Bank of America, Wachovia, American Express, and Chase, totalling over 750 hours of training.
Besides being a Senior instructional designer and UX/UI designer, I am also a software architect and business analyst who has designed and project-managed several DB-driven websites, and have done SAAS onboarding and product tours. I have created a medical coding project that teaches...
I'm an eLearning guru, design expert and have crafted 100's of compliance and sales training courses in numerous languages.
You have a lot of options on Upwork, but you’ll get the best if you choose me. Here’s why:
· Clean design
· Responsive with quick turnarounds
· Priced right
Whether it’s enhancing PowerPoint decks, sales presentations or creating promotional marketing pieces/videos, I’m your guy.
I also have a team behind me that can handle any projects size or scope. We have many high profile clients to smaller start ups clients that are super satisfied working with us....
*** UpWork Expert-Vetted profile, only granted to the top 1% — pre-screened by Talent Managers and experts in their field. ***
As Senior Learning Technology Consultant within the e-Learning Software Development industry, I incorporate years of experience in e-learning technology, managing and leading Project Management and Engineering Teams focused on LMS creation and implementations with systems such as Moodle, Totara, Mahara, Paradiso LMS, CrossKnowledge Learning Suite, LearnDash, LearnWorlds, eFront, Talent LMS, and the creation of interactive SCORM Courses with authoring tools such as Articulate storyline and RISE. While making sure all...
Are you looking for someone to help build your Customer Service Team for your E-commerce company? Is customer satisfaction one of your pain points as a company?
If your answer is 'yes', then you are viewing the correct profile. I have over 6 years of experience as a customer service agent which was gained from working in the BPO industry and freelancing on Upwork.com.
I am a quick thinker, a good listener and I have a knack for details. This means that I have the ability to properly assist your customers with their concerns/ issues related to your company and the services that you offer. Customer satisfaction is one of my strong suits...
I worked in a store that sells mobile telephones, tablets and notebooks. I help people with android and iOS devices, also Windows and MacOS systems. Have experience in testing web sites. Also have experience with customer support for e-commerce companies.
Hi Dear Clients,
I'm Jennelyn, Customer Service, Virtual Assistant based here in Philippines. Looking for an enthusiast , and hard working worker? Your search ends here.
" Success is no accident. It is hard work, perseverance, learning studying, sacrifice and most of all, love of what you are doing or learning to do."
Here are my skills:
*Live Chat | Email Support
*Cold Calling | Appointment Setter
*CRM ｜ Zoho | Konnektive
*Data Mining | Data entry
*E Bay | Shopify Product Listing | Drop shipping
*Social Media Management
I am a Customer Service professional who possesses excellent written and verbal English communication skills. I have over 10 years of experience in customer service and sales working for companies like Amazon.com. Target.com and XM Satellite radio in call centers. In addition to my experience with BPO, I have been working at home as a Virtual Assistant and Customer Service agent full time since 2017. I am hard-working, dedicated and committed to my tasks. My work ethics has allowed me to build strong relationships with my clients.
My particular strengths include:
VoIP (RingCentral, Zendesk, and...
Building a company culture with remote workers is a daunting task that many companies have to tackle now, with many potential employees starting to work remotely. I can learn what is needed within a company and recruit top-tier talent, training them in the customer service skills I have honed while working with companies like Microsoft Company and iHerb, and instilling in this new team a sense of pride and ownership in the work they'll be doing and the people they'll be working with.
Often when an employee falters, many leaders fail to seek understanding but jump too quickly to punishment. If we take the time to learn how to help them be...
A college graduate of Bachelor of Science in Nursing. An experienced customer service representative, IELTS and ESL tutor, HR Manager, Snippet Writer, Quality Associate, Team Leader and a Subject Matter Expert. Can work under pressure and willing to work overtime. Can work without too much supervision but willing to be trained to meet the company's goals. Detail-oriented and efficient at any work given.
I'm a Sales & Marketing Leader, with almost a decade working with multidisciplinary teams across the US, helping with Sales & Marketing strategies and Team Management (Team Lead, Training, Staffing, and Recruiting).
I will help to develop your sales pipeline by doing Outbound & Inbound Marketing, including Cold and Warm Calling, Email strategy, Appointment setter and Deal Closer (Video or phone call).
High expertise with Agencies and Direct clients.
I am a Business Leader with a passion and a talent for working with external and internal customers to identify operational functions in need of evolution and innovation and driving to enact change. I have both designed from scratch and re-designed business processes and managed organizational change across a variety of operational areas ranging from customer success and professional services to sales and marketing, and recruiting. I take pride in delivering outstanding customer service to all constituencies with whom I engage.
Specialties: customer support management, team development, remote team management, corporate strategy, project...
Education is what I do.
To date, I've worked with over 40 clients and created 200+ courses. Some of my notable clients are Harvard University Medical School, United Nations affiliates, major insurance companies, and a number of Fortune 500 companies.
With 15 years of experience working inside and outside of the classroom, three professional teaching licenses, two separate degrees in educational theory and practice, and international teaching experience in 6 countries outside of the United States, there are few topics I haven't taught or created content for.
My specialty is eLearning development, Instructional designing, Learning Management Systems LMS management (A to Z), and Digital Health enthusiast (VR and IR solution development for Healthcare ). I am a graduate of a medical technical university in which my training covered all aspects of medical and technical knowledge, online communication, everything from the development of content, quizzes, and tests to the design of sites, registration, and correct placement of curriculum. I can consult on eLearning and medical technology solutions suitable for your business needs.
I am familiar with most of the popular interactive content...
✳️Do you require a unique learning solution?
✳️Do you have a performance gap that you'd like to bridge?
✳️Do you want to create engaging and interactive learning aids to address your skill gaps?
Then leverage on my competencies to create learning solutions that are aligned with your plan while also improving the skill sets and competency of your staff or clients.
I am a Certified Training Professional, result-driven Learning and Development Analyst and an astute administrator with a proven track record of significant and sustainable contributions to building, training, and enhancing productivity. I have meticulous attention to detail and...
I am a young, vibrant female who has over seven years of experience in Customer Service, specifically as an Email, Live Chat, and Data Entry agent. I have mastered the technique of having an FCR above 90% throughout my Customer Service tenure, as well as maintaining a Customer Satisfaction rate above 85% each month.
I have always been the person to tackle the “Elephant in the room” spot on. I like to resolve personal issues before it escalates into something else and that is the same attitude I bring to my job as a Customer Service Consultant.
I am eager to learn about new products and services that would help me to provide nothing but...
I have a passion for building systems and curricula with excellence. I enjoy working to help clients develop solutions to advance their business objectives and goals. I work as a consultant to provide documentation and analysis that brings efficiency, productivity, and consistent structure to the project or business team.
As a Curriculum Developer, I work with my clients to develop a training strategy and plan for training policies, lesson plans, and content standards. I also work with my clients to develop actual curriculum content that is used to develop in-person and online training.
As an eLearning Designer, I can create any training...
Over 10 years of Inbound/Outbound Sales Experience as a Senior Sales Consultant, Learning Service Specialist/Sales Coach and Manager.
Logical, organized, and disciplined.
Business and professional skills applicable to phone, email, and chat support requirements
Deep knowledge and understanding of the American Real Estate Industry.
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