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𝗬𝗼𝘂𝗿 𝗰𝘂𝘀𝘁𝗼𝗺𝗲𝗿𝘀 𝗮𝗿𝗲 𝗮𝗹𝗿𝗲𝗮𝗱𝘆 𝘁𝗮𝗹𝗸𝗶𝗻𝗴. 𝗧𝗵𝗲𝘆'𝗿𝗲 𝗮𝘀𝗸𝗶𝗻𝗴 𝗳𝗼𝗿 𝗿𝗲𝗰𝗼𝗺𝗺𝗲𝗻𝗱𝗮𝘁𝗶𝗼𝗻𝘀, 𝗰𝗼𝗺𝗽𝗮𝗿𝗶𝗻𝗴 𝗽𝗿𝗼𝗱𝘂𝗰𝘁𝘀, 𝘀𝗵𝗮𝗿𝗶𝗻𝗴 𝗳𝗿𝘂𝘀𝘁𝗿𝗮𝘁𝗶𝗼𝗻𝘀, 𝗱𝗶𝘀𝗰𝘂𝘀𝘀𝗶𝗻𝗴 𝗰𝗼𝗺𝗽𝗲𝘁𝗶𝘁𝗼𝗿𝘀, 𝗮𝗻𝗱 𝗶𝗻𝗳𝗹𝘂𝗲𝗻𝗰𝗶𝗻𝗴 𝗯𝘂𝘆𝗶𝗻𝗴 𝗱𝗲𝗰𝗶𝘀𝗶𝗼𝗻𝘀 𝗲𝘃𝗲𝗿𝘆 𝗱𝗮𝘆 𝗶𝗻𝘀𝗶𝗱𝗲 𝗙𝗮𝗰𝗲𝗯𝗼𝗼𝗸 𝗚𝗿𝗼𝘂𝗽𝘀. The question is... 𝗜𝘀 𝘆𝗼𝘂𝗿 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗽𝗮𝗿𝘁 𝗼𝗳 𝘁𝗵𝗼𝘀𝗲 𝗰𝗼𝗻𝘃𝗲𝗿𝘀𝗮𝘁𝗶𝗼𝗻𝘀? I help businesses build an authentic presence inside Facebook Groups through Facebook Community Seeding, combining Audience Research, Community Intelligence, and Community Growth Strategy to identify the right communities, understand customer behavior, and participate where your expertise genuinely adds value. Instead of relying on assumptions, I help businesses learn directly from the conversations their customers are already having. With 24,000+ Upwork hours, 420+ completed projects, and a 100% Job Success Score, I've helped SaaS companies, AI startups, healthcare providers, eCommerce brands, hospitality businesses, agencies, consumer brands, and local businesses improve visibility, understand their audience, and build long-term community relationships. 𝗠𝘆 𝗣𝗿𝗼𝗰𝗲𝘀𝘀 Every successful Community Seeding campaign follows the same framework. 𝟭. 𝗔𝘂𝗱𝗶𝗲𝗻𝗰𝗲 & 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗥𝗲𝘀𝗲𝗮𝗿𝗰𝗵 I identify the Facebook Groups where your ideal customers already spend time. Communities are selected based on relevance, engagement, buying intent, activity, and audience fit, not simply by size. 𝟮. 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲 Before engaging, I study the conversations. This includes customer pain points, buying objections, frequently asked questions, competitor mentions, audience language, product recommendations, and emerging trends. These insights become the foundation for every decision that follows. 𝟯. 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗚𝗿𝗼𝘄𝘁𝗵 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆 Research only creates value when it's turned into a plan. Using those insights, I develop a strategy that prioritizes the right communities, identifies engagement opportunities, and creates a sustainable participation plan aligned with your business goals. 𝟰. 𝗙𝗮𝗰𝗲𝗯𝗼𝗼𝗸 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗦𝗲𝗲𝗱𝗶𝗻𝗴 Community Seeding isn't about posting everywhere. It's about showing up where your expertise is genuinely valuable. I participate naturally in conversations, answer questions, build credibility, and introduce your business only when it's relevant to the discussion. The goal isn't promotion. It's trust. 𝟱. 𝗢𝗽𝘁𝗶𝗺𝗶𝘇𝗮𝘁𝗶𝗼𝗻 Every interaction generates new insights. Customer conversations reveal changing needs, buying behavior, competitor activity, and new opportunities. Those insights continuously improve future messaging, Community Analytics, Audience Research, and Community Growth Strategy. 𝗦𝗲𝗿𝘃𝗶𝗰𝗲𝘀 Facebook Community Seeding Community Seeding Facebook Seeding Facebook Groups Research Audience Research Community Research Community Intelligence Community Growth Strategy Community Growth Audience Engagement Audience Growth Audience Strategy Community Marketing Community Development Brand Community Development Community Analytics Voice of Customer Research Customer Insight Reporting 𝗪𝗵𝗮𝘁 𝗬𝗼𝘂'𝗹𝗹 𝗥𝗲𝗰𝗲𝗶𝘃𝗲 Every campaign delivers more than visibility. You'll gain actionable customer intelligence, including: Facebook Group Opportunity Map Audience Research Report Community Intelligence Report Voice of Customer Insights Customer Pain Points Buying Objections Frequently Asked Questions Competitor Insights Community Trends Community Analytics Strategic Recommendations Performance Reporting 𝗜𝗻𝗱𝘂𝘀𝘁𝗿𝗶𝗲𝘀 SaaS AI eCommerce Healthcare Hospitality Fitness & Wellness Consumer Brands Local Businesses Agencies B2B Companies 𝗪𝗵𝘆 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗛𝗶𝗿𝗲 𝗠𝗲 Most freelancers measure success by the number of comments posted or Facebook Groups joined. I measure success by the quality of the conversations your business becomes part of. 𝗪𝗵𝗲𝗻 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗦𝗲𝗲𝗱𝗶𝗻𝗴 𝗶𝘀 𝗱𝗼𝗻𝗲 𝗰𝗼𝗿𝗿𝗲𝗰𝘁𝗹𝘆, 𝗶𝘁 𝗱𝗼𝗲𝘀𝗻'𝘁 𝗳𝗲𝗲𝗹 𝗹𝗶𝗸𝗲 𝗺𝗮𝗿𝗸𝗲𝘁𝗶𝗻𝗴. It builds trust, uncovers customer insights, strengthens your positioning, and creates long-term visibility where buying decisions are already happening. Whether you need 𝗔𝘂𝗱𝗶𝗲𝗻𝗰𝗲 𝗥𝗲𝘀𝗲𝗮𝗿𝗰𝗵, 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗜𝗻𝘁𝗲𝗹𝗹𝗶𝗴𝗲𝗻𝗰𝗲, 𝗮 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗚𝗿𝗼𝘄𝘁𝗵 𝗦𝘁𝗿𝗮𝘁𝗲𝗴𝘆, 𝗼𝗿 𝗰𝗼𝗺𝗽𝗹𝗲𝘁𝗲 𝗙𝗮𝗰𝗲𝗯𝗼𝗼𝗸 𝗖𝗼𝗺𝗺𝘂𝗻𝗶𝘁𝘆 𝗦𝗲𝗲𝗱𝗶𝗻𝗴 execution, I provide a structured process that combines research, strategy, execution, and continuous optimization to help your business grow through authentic community engagement. Let's discuss how Facebook Communities can become one of your most valuable sources of customer insights and organic growth.

I’m a versatile freelancer with experience in transcription, data entry, app testing, and mystery shopping. I’m detail-oriented, organized, and committed to delivering accurate, high-quality work on time. I also have several years of experience managing social media accounts, particularly on Instagram, Facebook, and TikTok. While I don’t create content, I handle tasks such as uploading posts, responding to comments and DMs, and ensuring everything runs smoothly and on schedule. Additionally, I have a solid background in customer service, having worked at Teleperformance Colombia, where I provided support to clients from different industries. This experience helped me develop strong communication skills and a customer-focused mindset. I’m fluent in Spanish and have a good level of English, which allows me to take on bilingual tasks confidently. I’m proactive, reliable, and always eager to contribute to new projects.

I am a Meta certified community manager seeking to expand my experience in customer service on Upwork. My certification has equipped me with strong communication and community engagement skills, which are highly applicable to customer service roles. With a typing speed of 60 words per minute, I am efficient in responding promptly to customer inquiries and resolving issues effectively. My proficiency in MS Office allows me to document interactions and maintain records accurately. Although I am new to the Upwork space, I am eager to apply my skills and learn more about the customer service field. I am confident that my ability to handle pressure and manage multiple tasks will be an asset to your team.

🚀 Supported international businesses across Crypto, eCommerce, Cybersecurity and Online Communities, providing reliable customer support, community management, Shopify operations, and business assistance. 📧 Managed 100+ customer emails daily while maintaining professional communication and delivering timely support. 💬 Moderated and managed large online communities, helping maintain engagement, enforce community guidelines, and provide member support. 🛍️ Managed Shopify product listings, SEO optimization, collections, product images, and store operations for an international fashion brand. 🤖 Leverage AI tools like ChatGPT to improve productivity, documentation, research, and workflow efficiency. Need someone who can support your business instead of simply completing tasks? I help founders, startups, eCommerce brands, and online communities stay organized by providing reliable operational support, professional customer service, and efficient day-to-day business assistance. I can help with: ✅ Customer Success & Customer Support ✅ Community Management & Moderation ✅ Shopify Store Management ✅ Product Listings & SEO Optimization ✅ Business Operations & Administrative Support ✅ SOP Development & Workflow Documentation ✅ Email & Chat Support ✅ Internet Research & Data Management Industries I've Worked With • eCommerce • Crypto & Web3 • Online Communities • Startups • Cybersecurity Tools Shopify • ChatGPT • GoHighLevel • Google Workspace • Discord • Telegram • Skool • Canva • Notion • Buffer • Meta Business Suite • Google Ads Why clients choose me ✔ Reliable and proactive communication ✔ Organized and detail-oriented ✔ Able to work independently ✔ Quick learner with strong problem-solving skills ✔ Committed to long-term collaboration If you're looking for someone who can provide dependable customer support, manage communities, support Shopify operations, and become a trusted part of your team, I'd be happy to discuss how I can help. Let's connect!

⚠️ If you hate making money, don't click on my profile Most community builders set up your platform and disappear. I stay until it works. When Guinevere came to me to build out her Iconic Pricing course and "The Effortless Rich" launch, she didn't just need a platform - she needed a system. We built a 20 module course inside Mighty Networks and connected it to GoHighLevel automations end to end: enrollment, tagging, email sequences, and event follow up. The goal wasn't just "get it live" - it was making sure every member who joined actually moved through the content and the launch converted. That's the difference between a platform that looks good and one that actually runs your business. What I actually do Most freelancers think in tasks. I think in systems. When I look at your community, I'm asking: Where will new members get confused and drop off? What should be automated so you stop being the bottleneck? How does this generate consistent, predictable revenue, not just engagement? Platforms I specialize in 🟡 Skool - setup, gamification, course systems, automation 🔵 Circle.so - spaces, workflows, onboarding, high-engagement design 🟣 Mighty Networks - full ecosystem builds, membership tiers, course integration 🟢 Kajabi - course builds, funnels, email marketing, membership sites, payments ⚙️ GoHighLevel + Zapier - automation, CRM, email sequences, payment flows What I build Community Architecture & Strategy Platform setup tailored to your audience · onboarding journeys that activate from day one · intuitive space/module structure · engagement systems that keep members active · membership tiers & monetization design Automation & Integrations GoHighLevel workflows · Zapier integrations · email/lifecycle sequences · payment & subscription setup · lead → member → paying client pipelines Growth & Retention Community audits to find where you're losing members · migrations without losing momentum · cohort-based course systems · re-engagement strategies · SOPs so your community scales without you Who I work best with You're a fit if you're launching a new community and want it built right the first time, rebuilding a platform that never gained traction, or ready to turn your community into a real revenue stream. Let's build something that works. Message me with: (1) which platform you're on or considering, (2) where you're stuck right now, (3) what success looks like in 90 days. I'll map out the smartest path forward before we even discuss a contract. Kajabi Kajabi Setup Kajabi Specialist Kajabi Expert Kajabi Automation Kajabi Funnels Kajabi Templates Kajabi Course Builder Kajabi Pipeline Kajabi CRM Kajabi Email Marketing Kajabi Payment Plans Kajabi Membership Site Kajabi Integration Kajabi Onboarding Skool Circle.so Mighty Networks TalentLMS Skool Setup Circle.so Setup Mighty Networks Setup TalentLMS Setup Community Builder Membership Site Expert Online Course Setup Automation Specialist Online Community Manager Membership Funnel Online Course Platform ThriveThemes LearnWorlds Podia Teachable Thinkific Online community manager Wix Members Email Workflow CRM Integration Member Onboarding Engagement Automation Subscription Website Paid Community Setup Cohort-Based Courses Community Strategy Membership Growth Course Integration Creator Economy Digital Academy Builder Online Learning Platform Online Business Consultant Community Architect Learning Hub Creator Digital Community Growth Instagram FB Groups Reddit Community Management Community Engagement Community Manager Online Community Builder Community Platform Setup Community Migration Community Launch Community Growth Strategy Community Moderation Virtual Community Manager Paid Membership Community Community Monetization Course Community Setup Coaching Community Setup Community Onboarding Flow Community Retention Strategy Gamification Setup Member Activation Community Audit Group Coaching Platform Facebook Group Migration Discord Community Setup Community Manager for Coaches Online Community Strategist Community Engagement Specialist Community-Led Growth Community Operations Membership Community Manager

I help brands and growing businesses build a stronger online presence through social media management, community management and content strategy. My focus is creating organized content systems, engaging communities and helping brands stay consistent across TikTok, Instagram, Facebook and LinkedIn. I combine strategy with daily execution. From planning content and managing communities to publishing, audience engagement and performance tracking. I help businesses stay organized while building stronger relationships with their audience. What I Can Help You With? • Social Media Management • Community Management • Content Strategy • Content Planning • Content Calendars • TikTok & Instagram Management • Audience Engagement • Comment & Message Management • Community Moderation • Brand Voice • Content Publishing • Performance Reporting Experience: ✳️ Managed and supported 500+ creators across LATAM and the United States. ✳️ Contributed to a creator network that generated more than US$600K in four months. ✳️ Completed more than 2,500 hours managing communities, creator operations and social media. ✳️ Coordinated 150–200 content assets every month across multiple marketing channels. ✳️ Managed digital communities with more than 20K members. Why Clients Work With Me? • Organized and reliable • Strong communication • Consistent execution • Attention to detail • Comfortable managing multiple platforms • Able to work independently with minimal supervision If you're looking for someone who can manage your social media, engage your community and keep your content organized, I'd be happy to help.