I have completed the school in Germany.
For several years I have worked as a call agent and virtual assistant in customer service, professional and private as a freelancer, and discover my ability to satisfy customers and clients.
As a virtual assistant I am as before ready to meet all requirements of the client.
So far, I mostly did the data maintenance of customers and the product research.
🏆 Freelancer Since 2016
🏆 16+ Jobs done about Data Entry / German customer support / Email Support...
🏆 1000+ hours
Here are the services that I am offering on Upwork. Please following:
✔ Data Entry
✔German Customer Support
✔ Email support
✔ Remote Work
✔Transcription
✔ Copy Paste Work
✔ CRM Data Entry
✔Excel Data Entry
✔ WordPress, shopify ect. Data Entry
✔ E-commerce Products Listing
Why Choose me?
✔ Fast Delivery
✔ 100% Accuracy
✔ On-time delivery
✔ Quality Work
✔ Sample Free
Interior Design
For the past 5 years, I have also been working in Interior Design, helping clients create functional and aesthetically pleasing spaces — from concept and mood boards to 3D visualization and furniture selection.
My design approach combines creativity, precision, and an understanding of client needs, ensuring every project reflects their personality and lifestyle.
Looking forward to developing cordial working relationships with you in the near future
German
Data Entry
English to German Translation
Call Center Management
Customer Service
Phone Support
German to Serbian Translation
Customer Support
German to English Translation
Serbian to German Translation
Autodesk AutoCAD
SketchUp
3D Design
Nemanja V.
Banja Luka, Bosnia and Herzegovina
$40/hr
5.0
276 jobs
Your business has a story. The financial model is where that story holds up. Or where it comes apart.
I build the one that holds up.
Investor scrutiny, lender questions, a board that wants the next twelve months on one page, accounting data that has never been turned into a forecast, a new move you cannot afford to get wrong. Whichever room you walk into, that is what I build.
Which room are you in?
🎯 Already operating: a forecast you can actually run the business with.
🎯 Raising capital: an investor-ready model for investor, lender, or board conversations.
🎯 Testing a new move: numbers for a new idea, location, product, or strategy before you commit.
200+ international financial modeling projects across five continents, in SaaS, e-commerce, marketplaces, multi-location operating businesses, agriculture, food and beverage, healthcare services, manufacturing, and other operating businesses where the model has to reflect how the business actually works.
The work is used for fundraising preparation, investor discussions, board-style planning, operating forecasts, and cash-flow decisions.
✅ OPERATING MODELS FOR RUNNING THE BUSINESS
• Actuals-to-forecast models built from accounting data and operating drivers
• Rolling forecasts, monthly dashboards, budget versus actuals, and management reporting
• Multi-location models with branch rollout, staffing, capacity, productivity, profitability, and cash needs
• Revenue, cost, cash-flow, runway, hiring, debt, and growth forecasts you can update each month and trust
✅ INVESTOR MODELS FOR FUNDRAISING PREPARATION
• Full three-statement forecast with P&L, balance sheet, and cash flow connected
• Funding need, cash runway, burn rate, break-even, and use-of-funds logic
• Scenario analysis, sensitivity tables, and investor-facing dashboards
• Valuation support using DCF, venture capital method, or comparable-company logic where appropriate
✅ FEASIBILITY MODELS FOR NEW IDEAS AND EXPANSIONS
• Pre-revenue models for founders still shaping the business
• Unit economics, pricing, margin structure, customer volume, and break-even analysis
• Expansion models for new locations, products, markets, or business lines
• Assumption testing before committing capital, hiring, inventory, or investor time
✅ ACROSS INDUSTRIES, THE MODEL CAN INCLUDE
• SaaS and subscription metrics: MRR, ARR, churn, expansion, cohorts, CAC, LTV, NRR, GRR, and Rule of 40
• E-commerce and inventory mechanics: stock timing, vendor terms, lead times, working capital, and cash flow
• Marketplaces and platforms: take rates, multi-sided revenue logic, regional and customer-segment assumptions
• Optional integration of exports from QuickBooks, Xero, Stripe, CRM systems, or other operating data sources
For fundraising projects, my role is to build the financial logic, the assumption set, the cash runway, the funding need, and the scenario structure that make the investor or board conversation clearer and more useful. The model does not raise money by itself; what it does is make the conversation about the money sharper and more defensible than it would otherwise be.
I approach every business as my own. I dissect the logic, ask the uncomfortable questions, and build the file so the client can actually use it after the project is done.
The model only works when it fits the business.
No clutter. No fake complexity. Just the financial model you open again and again because it helps you see the business clearly.
✅ INDUSTRIES AND BUSINESS TYPES
• SaaS, subscription, and recurring-revenue businesses
• FinTech-adjacent marketplaces and payment/savings platforms
• AI-enabled SaaS and service-cost models
• E-commerce, DTC, Amazon, and inventory-heavy businesses
• Marketplaces, apps, and multi-sided platforms
• Healthcare services and HealthTech-style operating businesses
• Food and beverage, hospitality, and multi-location service businesses
• Agriculture, AgTech, farming, and processing operations
• Manufacturing and CPG-style operating businesses
• Online education, coaching, and digital service businesses
Pro Forma Statement
Company Valuation
Financial Planning
Financial Modeling
Business Modeling
Cash Flow Analysis
Cash Flow Modeling
Startup Consulting
Financial Analysis & Valuation
Financial Analysis
Startup Company
Forecasting
Valuation
Mergers & Acquisitions
Business Analysis
Business Valuation
Accounting
Financial Accounting
Biljana L.
Banja Luka, Bosnia and Herzegovina
$25/hr
5.0
1 jobs
Results-driven professional with 15+ years of experience managing client relationships, coordinating cross-functional teams, and driving business performance. Proven track record in stakeholder management, and translating client needs into actionable solutions. Strong background in reporting, process optimization, and delivering measurable results in fast-paced environments.
Data Management
Problem Resolution
Stakeholder Management
Management Consulting
Analytical Presentation
Operational Planning
Project Management
Relationship Management
Process Improvement
Marketing Consulting
Ninoslav J.
Banja Luka, Bosnia and Herzegovina
$42/hr
4.6
10 jobs
I'm a senior software engineer with 10+ years building scalable backend systems, data infrastructure, and CI/CD pipelines for fintech, medtech, e-commerce, and SaaS companies. I specialize in transforming legacy applications into modern, cloud-native architectures and delivering production-ready solutions.
WHAT I DO BEST
Backend Development: PHP (Laravel, Symfony, Zend, PHP 8+, WordPress), Python (FastAPI, Flask), Node.js (NestJS, Express.js), RESTful APIs, microservices, event-driven systems, database optimization (MySQL, PostgreSQL, Redis, DynamoDB)
Data Engineering: ETL/ELT pipelines with DBT, Snowflake, Apache Spark (Scala), data modeling and SQL optimization, real-time processing, workflow orchestration (Airflow, Dagster)
DevOps and Cloud: AWS (Lambda, EC2, ECS, RDS, S3, SQS/SNS), Infrastructure as Code (Terraform, Ansible), containerization (Docker, Kubernetes), CI/CD (GitHub Actions, GitLab CI/CD, Jenkins, Bazel), monitoring (CloudWatch, Prometheus, Grafana)
Database Engineering: MySQL and PostgreSQL (performance tuning, indexing, replication), NoSQL (DynamoDB, Redis), search engines (Solr, Elasticsearch), data warehousing (Snowflake)
SERVICES I OFFER
Backend API Development: Build secure, scalable REST APIs and microservices from scratch or enhance existing systems
Legacy System Modernization: Refactor monolithic applications into maintainable, cloud-ready architectures
DevOps and Infrastructure Automation: Set up CI/CD pipelines, containerize applications, automate deployments with Terraform
Data Pipeline Engineering: Design and implement ETL/ELT workflows for analytics, reporting, and data integration
Cloud Migration and Optimization: Migrate on-premise systems to AWS with cost optimization and scalability
Technical Consulting: Architecture reviews, performance audits, and technical roadmap planning
WHAT SETS ME APART
Production-Ready Code: Every delivery includes clean, documented code, comprehensive testing, and deployment automation
Full Lifecycle Ownership: From architecture design to production deployment and post-launch support
DevOps Mindset: I build systems that are easy to deploy, monitor, and maintain
Clear Communication: Regular updates, transparent timelines, and collaborative problem-solving
Long-Term Thinking: Solutions built for maintainability, not quick fixes that create technical debt
IDEAL PROJECTS
Building backend APIs and microservices. Data pipeline development and warehouse integration. AWS infrastructure setup and optimization. CI/CD pipeline implementation. Legacy application modernization. Database design and optimization. Kubernetes deployment and orchestration.
RECENT WORK
Architected enterprise-grade CI/CD pipelines using GitHub Actions and Bazel, reducing deployment time by 40%. Built comprehensive data pipelines using DBT and Snowflake for fintech client. Refactored legacy e-commerce backend to Laravel, improving performance by 50%. Designed AWS infrastructure using Terraform for scalable cloud deployments.
MY APPROACH
I believe great engineering isn't just about writing code, it's about building systems that empower teams to move faster and ship with confidence. Whether you need a one-time API service or complete platform overhaul, I focus on delivering solutions that are robust, scalable, and easy for your team to evolve.
Available for short-term projects and ongoing collaborations. If you're looking for a senior engineer who can architect, build, and deploy backend systems or data infrastructure with a DevOps-first mindset, let's discuss your project.
Laravel
PHP
Python
SQL
DevOps
CI/CD
Terraform
Node.js
JavaScript
Data Engineering
Snowflake
dbt
Mirza B.
Banja Luka, Bosnia and Herzegovina
$30/hr
5.0
27 jobs
Google certified German and English speaking Search Engine Marketing Specialist with years of experience. Whether You need existing campaigns optimized, marketing tools set up or fully functioning solution created based on Your goals and industry, feel free to contact me and we will find the right solution!
Search Engine Marketing
Google Shopping
Google Tag Manager
Google Analytics
Google Ads
SEO Keyword Research
Marketing Analytics
HubSpot
Looker Studio
Webflow
Zapier
Facebook
German
Social Media Marketing
AI Content Writing
AI Data Analytics
Milan M.
Banja Luka, Bosnia and Herzegovina
$10/hr
5.0
21 jobs
Young and enthusiastic about the work I do!
I love languages and I have had many satisfied clients off and on Upwork.
Now, I'm here to share my skills and experience in website and other documentation translations in the languages listed.
I have many sets of skills that I can offer as well, SEO, Data Entry, Virtual Assistance, Customer Care, Logistics Assistant/Specialist and much more!
Other roles on Upwork:
I'm representing BGM as their Account Manager, a 22+ year experienced company that offers intensive work on real projects applying the latest Web technologies.
Main fields of our expertise :
* Web Design - we develop unique websites with the latest technologies
* Elementor Experts - we can make any design possible
tailored to your needs
* Our team builds Fast mobile-optimized websites and web apps
* Web App Development - we build web apps for business
* Dedicated to the tasks and hardworking
* Positive and communicative
* We work with a range of the latest programming languages and frameworks
* In our team we have skilled professionals that have years of knowledge and experience
I will make sure to answer all of your questions and inquiries and provide the required support at any time.
Do not hesitate to contact me.
Data Entry
US English Dialect
Canadian English Dialect
Customer Service
Serbian
Croatian
Czech
Translation
Ukrainian
Russian
Customer Support
Elementor
WordPress
Customer Satisfaction
Technical Support
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Summa Linguae
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