With nearly 10 years of experience in customer support since 2016, I have developed extensive expertise in managing diverse customer inquiries, resolving complex issues, and delivering exceptional service across multiple channels. I am highly skilled in leveraging tools such as Zendesk, Freshdesk, Gorgias, HelpScout, Slack, and Monday to streamline workflows, improve response times, and ensure a seamless customer experience.
My experience has honed my ability to anticipate customer needs, handle challenging situations with confidence, and consistently achieve high satisfaction rates, making me a reliable and results-driven support professional.
Zendesk
Shopify
Slack
Front Desk
Gorgias
Freshdesk
Bukola F.
Abeokuta, Nigeria
$10/hr
5.0
2 jobs
You didn’t start an Etsy shop to spend your weekends buried in keyword research and mockups. You started it to create, to earn, and to build something that’s truly yours. Let me handle the rest.
I’m Bukola, and I help Etsy sellers across the United States, United Kingdom, Canada, Australia, and Germany break free from the grind of daily shop management. Whether you’re launching your first listing or trying to revive a stagnant shop, I bring the strategy, SEO, and systems so you can focus on the creative work that actually lights you up.
Where I deliver results:
📈 Etsy SEO & Keyword Strategy
Data-driven keyword research using eRank, Marmalead, EverBee, Alura, and SaleSamurai
Listing optimization that targets buyer intent, not just traffic
Tag and title strategies proven to push shops onto page one
🛒 Full Shop Setup & Launch
Complete shop creation from scratch (policies, bio, sections, branding)
Niche identification based on real market demand in the US, UK, Canada, Australia, and Germany
First 10–20 listings uploaded and optimized for immediate visibility
👕 Print-on-Demand & Product Expertise
T-shirt, mug, and apparel listing descriptions that sell without sounding robotic
Product mockups that look authentic, not templated
Catalog expansion strategies to keep your shop relevant year-round.
🎨 Visual Branding That Stops the Scroll
Custom Canva banners, logos, and listing images
Cohesive brand identity across your entire shop
Product photography styling tips for better click-throughs
Real sellers, real results:
⭐ "I was ready to close my shop after 8 months of barely any sales. Bukola didn’t just tweak a few tags, she gave me a complete roadmap. Two months later, I hit my first $1,000 month. I’m actually excited to open my Etsy app again." — Megan T.
⭐ "As a full-time mom, I literally had no time to figure out SEO. Bukola set up my entire POD shop, wrote all my listings, and even taught me how to maintain it. She’s patient, professional, and genuinely invested in your success." — Amanda R.
Why sellers keep coming back to me:
🔥 I specialize in ONE thing. Etsy and POD aren’t side gigs for me they’re my entire focus. You get expertise, not guesswork.
🔥 I think like an owner, not just as a freelancer. I don’t just complete tasks; I ask, “Will this actually move the needle for your shop?”
🔥 I value your time as much as you do. Fast turnaround, clear communication, and no fluff.
By the numbers:
✅ 35+ Etsy shops optimized across 14+ niches in the US, UK, Canada, Australia, and Germany
✅ New shops typically see their first sale within 3–4 weeks
✅ Clients save 10–15 hours weekly on shop operations
✅ 90% of clients work with me for 3+ months (I don’t do hit-and-run fixes)
Here’s what happens next:
You keep creating products. You keep dreaming up new ideas. You keep falling in love with your business again. I handle the keywords, listings, mockups, research, and the million little tasks that steal your time.
The idea is to create a system where your shop isn’t just active—but positioned to perform consistently over time.
If you’re looking to improve visibility, refine your listings, or build a more conversion-focused store, we can walk through what adjustments would make the most impact.
Let’s schedule a quick 10-minute call to discuss your shop and where you’d like it to go. I’m available tomorrow from 9PM EST to 11PM EST. If that doesn’t work, feel free to suggest a time that suits you.
Before we connect, I’d love to understand:
What’s your current traffic vs. sales situation?
Are you focused on POD, digital products, or handmade it
Have you implemented any SEO strategy so far?
Best regards,
Bukola.
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Etsy
Manage Etsy Site
Optimize Etsy Site
Product Listings
Etsy Listing
Printful
Set Up Etsy Site
Print-on-Demand
Canva
Sweatshirts & Hoodies
Trend Analysis
Product Research
Mockup
Graphic Design
Search Engine Optimization
Image Upscaling
Ecommerce Product Upload
Manage Ecommerce Site
T-Shirt Design
Data Entry
Rodolfo D.
San Salvador, El Salvador
$20/hr
4.8
20 jobs
Salvadoran artist and designer who has found his passion painting murals, making textile design and creating illustrations. Which is why I have created a very striking graphic style, with many colors and shapes.
With more than 10 years of design experience. I have worked with companies such as: Adidas, Google, Wallmart and Telus International.
I truly believe that customer service is the most important thing in a business, so if you work with me, you will have a good experience from start to finish.
Mural
Textile Design
ArtPro
Drawing
Business Innovation
Henry Georges G.
Port-au-Prince, Haiti
$8/hr
5.0
2 jobs
Customer Support professional with an awesome personality :D
I've worked with multiple companies before and helped them develop new ways to better their empires.
I do it all!.
From sales, marketing, customer support, tech services, transportation, administration, accounting, subscriptions, technical support, government utilities. scheduling, translation
I'm serious, efficient, punctual and organized.
I speak 4 languages: English, French, Spanish, Haitian Creole.
A licensed administrator. Professional customer service/ sales representative.
Graduated at the university of PUCMM.
I enjoy what i do and love to help others get things done.
English
Spanish
French
Haitian Creole
Technical Support
Sales
Customer Support
Scheduling
Customer Service
Marketing Strategy
Five9
Accounts Payable
Oracle Cloud
Administrate
Zendesk
Illa May B.
Tabaco, Philippines
$12/hr
4.9
21 jobs
Your brand deserves the best—and that starts with working with the right Virtual Assistant. Let’s make your business shine!
From Teeinblue artwork setup and campaign creation to Shopify website development, product listing, and graphic design, I bring skills that elevate your brand’s digital presence. Need order fulfillment, non-voice support, or social media content? I’ve got it handled! Let’s grow your business together. 🚀🤞👌
✨ Artwork & Campaign Creator at Teeinblue
I work closely with provided designs from our design team to create personalized print-on-demand artworks using the Teeinblue platform. My process starts with reviewing the original artwork, organizing and creating clipart categories, and then carefully recreating the design to fit the required variants (e.g., names, characters, or elements). I also translate the artwork into different languages when needed to ensure a seamless experience for diverse markets. Each campaign I manage is optimized for production readiness and accurate personalization.
Tools:
📌 Teeinblue
📌 Adobe Photoshop
📌 Notion
📌 Trello
📌 DeepL
📌 ChatGPT
✨ Shopify Website Developer
I am an experienced Shopify website developer who can build, customize, and optimize your Shopify store to enhance user experience and drive sales. From designing sleek and responsive storefronts to integrating essential apps and features, I ensure your store runs smoothly and looks professional. Whether you need theme customization, product page enhancements, or seamless checkout functionality, I’ve got you covered.
Tools:
📌 Shopify
📌 Canva
📌 Adobe Photoshop
📌 ChatGPT
📌 DeepL
📌 Shopify Apps & Integrations
✨Graphic Design
I am a passionate graphic designer offering services to help businesses and individuals visually communicate their brand identity, messages, and ideas. I can help you design logos, banners, cover pages, social media posts, GIF's, YouTube thumbnails, and product branding.
✅ Design Social Media Content
I specialize in creating captivating and visually appealing social media content that helps businesses enhance their online presence. From eye-catching graphics to custom illustrations and animated GIFs, I craft content that grabs attention and drives audience engagement.
Tools:
📌 Canva
📌 Adobe Photoshop
📌 Adobe Illustrator
✅ Create Product Mockups
I design high-quality and realistic product mockups that bring your brand to life. Whether you need packaging, apparel, or digital product mockups, I craft visually compelling designs that showcase your product in the best light. My mockups are perfect for e-commerce stores, marketing campaigns, and social media promotions.
Tools:
📌 Adobe Photoshop
📌 Canva
✨Shopify Product Lister
I am an experienced individual who can assist you with importing products from Ali Express to your Shopify store using DSers. I am proficient in adding and optimizing products to enhance online store's appeal. I ensure that product details, images, and importing are accurately presented and well-organized. Also, with my expertise in Canva and Photoshop, I can help you effectively showcase your products and drive sales on the Shopify platform.
Tools:
📌Canva
📌Adobe Photoshop
📌DSers
📌Shopify
📌AliExpress
📌ChatGpt
📌DeepL
📌Image Downloader
✨Shopify Order Fulfillment
If you're looking to optimize your Shopify order fulfillment process and provide an exceptional shopping experience for your customers, I am here to help.
What I can do for you? Iam..
✅ Proficient in managing and processing orders promptly
✅ Ensuring timely fulfillment and customer satisfaction
✅ Detail-oriented for accurate fulfillment
✅ Proficient in utilizing Shopify to address customer concerns promptly through
Tools:
📌Shopify
📌DSers
📌 Discord
📌WhatsApp
📌Google Sheets
📌Aliexpress
✨Odoo Product Lister
If you're ready to take your Odoo platform to the next level and boost your online presence, let's collaborate.
✅ Proficient in importing products to your Odoo platform, ensuring accurate presentation and organization.
✅ Skillful in enhancing product listings for improved visibility and appeal on your online store.
✅ Expertise in handling product images to ensure they are visually appealing and contribute to a compelling online presence.
✅ Dedicated to presenting product details with precision and clarity for a seamless customer experience.
Tools:
📌Odoo
📌 Canva
📌 Google Sheets
✨Manage Website
I can help you post and format blogs on your website. This includes adding visuals such as images, and infographics. I can ensure your blog posts are properly formatted.
Tools:
📌 Wordpress
📌 Elementor
📌 Google Sheets
✨Non-voice customer support
As an experienced customer service representative, I can offer you email, chat, and ticket support.
Graphic Design
Pay Per Click Advertising
Advertising
Online Chat Support
Customer Service
Customer Support
Advertisement
Phone Support
Data Entry
Website Content
Social Media Design
Brand Design
Shopify
Product Listings
Order Fulfillment
Muneeb T.
Helsinki, Finland
$20/hr
4.9
58 jobs
Unreliable suppliers, high freight costs, and stockouts slowing your business?
I fix supply chains with proven procurement, sourcing, and logistics solutions trusted by global brands like Koch, Voro Motors, and Monday Merch.
With 5+ years of hands-on experience across eCommerce, construction, and manufacturing, I help brands source smarter, ship faster, and reduce costs, from factory to fulfillment.
How I Help Clients:
🏭 Supplier Sourcing & Vetting – Trusted factories on Alibaba, 1688 & Global Sources
🤝 Negotiation & Factory Management – Secure better pricing & ensure quality production
📦 Freight & Logistics Coordination – Air, Sea, DDP, EXW, FOB, FCL/LCL with vetted forwarders
📊 Inventory & Reorder Planning – Optimize stock levels, reduce delays, prevent excess inventory
🧾 Import Compliance – HS code identification, tariff planning, customs clearance
🎨 Private Label & Packaging – Branded packaging & product development
Industries I’ve Served (Expanded):
Amazon FBA & Shopify eCommerce – End-to-end product sourcing, DDP shipments, packaging development, and compliance for smooth fulfillment.
Food & Subscription Boxes – Specialized packaging solutions, sustainable material sourcing, and on-time delivery to match subscription schedules.
Apparel, Uniforms & Custom Merchandise – Procurement of fabrics, trims, and full garment production with private label branding.
Home Decor & Furniture – Furniture sourcing, quality control, and shipping coordination for bulky and fragile goods.
Educational Toys & Kids Products – Compliance-focused sourcing with safety certifications, supplier audits, and secure packaging.
Construction Materials & HVAC – Direct procurement from vetted factories, heavy cargo logistics, and site-level delivery planning.
Why Work With Me:
✔ Saved a US brand 25% on freight costs by optimizing shipping routes
✔ Helped a Shopify brand cut supplier lead times by 40%
✔ Supported large-scale procurement projects for global corporations like Koch
✔ Strong network of vetted factories, freight forwarders, and customs agents
✔ Skilled in handling DDP, 3PLs, and in-house warehouse models
✔ Transparent reporting and milestone-based updates
✔ Deadline-focused and detail-obsessed, I treat your business like my own
Clients I’ve Worked With:
✔ Koch – Procurement support on international projects
✔ Voro Motors – Electric scooter parts sourcing & overseas logistics
✔ edZOOcation™ (USA) – Procurement & logistics for educational products
✔ Monday Merch – Apparel & custom merchandise logistics worldwide
✔ Whisk Food – Supply chain planning for supplements
✔ Aeamer Construction – HVAC & building material procurement
Results I Deliver:
📈 Cost Savings – Proven record of lowering sourcing and shipping costs through smart negotiations and optimized freight strategies.
⏳ Time Efficiency – Reduced production lead times by up to 40%, helping brands scale faster.
💡 Smarter Decisions – Data-driven planning for reorder cycles, buffer stock, and supply risk management.
🌍 Global Reach – Experience sourcing and shipping across the US, UK, EU, Middle East, and Asia.
🔒 Risk Reduction – Strong focus on compliance, supplier vetting, and quality checks to avoid costly mistakes.
My Approach:
I believe a great supply chain isn’t just about moving products, it’s about building long-term, reliable, and cost-effective systems that fuel growth. That’s why I:
Treat every client’s business as if it were my own.
Focus on sustainability, compliance, and risk reduction to protect your margins.
Share regular updates and data-driven insights to improve decision-making.
Work proactively to prevent issues before they impact your operations.
Frequently Asked Questions:
❓ Can you find suppliers for any product?
✔ Yes. I have experience sourcing across multiple industries and can leverage my network of vetted factories to find the right supplier for your niche.
❓ Do you only work with large companies?
✔ No. I work with startups, SMEs, and enterprises. My approach adapts to your growth stage, whether you need your first supplier or want to optimize a global supply chain.
❓ Can you handle logistics as well as procurement?
✔ Absolutely. From negotiating freight rates to managing DDP, FCL/LCL, and customs clearance, I handle the full shipping cycle.
❓ What if I already have a supplier?
✔ I can manage communications, negotiate better terms, oversee production, and run quality checks so you get the best outcome with your current factory.
🚀 Whether you need strategic procurement, supplier sourcing, or logistics management, I’ll handle the supply chain headaches so you can focus on scaling your business.
📨 Let’s connect today, I’ll help you turn supply chain complexity into a competitive advantage.
Procurement
Supply Chain & Logistics
Quality Inspection
Freight Forwarding
Product Sourcing
Purchasing Management
Sourcing
Shipping & Order Fulfillment Software
Supplier Search
Supply Chain Management
Contract Manufacturing
Logistics Management
Inventory Management
Supply Chain Optimization
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