Hire the Best Consultation Freelancers in Kuala Lumpur, MY

I am a technology operator and consultant with 15+ years of experience, serving as R&D, VP Tech, and COO in different companies. I work at the intersection of AI implementation, EdTech product design, and business operations. My work is hands-on and production-level — I don't just advise, I build and ship. What I help clients with: 🔹 AI Strategy & Implementation — Designing AI-powered workflows for education and business: WhatsApp AI assistants, LLM-based content pipelines, Claude/GPT agent systems, and multi-role automation 🔹 Prompt Engineering & LLM Systems — System prompt architecture, structured output design, conversation flow design, and prompt optimization for business use cases 🔹 EdTech Product Consulting — Course structure design (K–12, ages 5–18), curriculum gap audits, and education pricing models 🔹 Operations & Product Management — SOPs, PRDs, team systems, and business process design for growing education companies Domain expertise: EdTech | AI Education | Curriculum Design | Business Operations For smaller, individual projects I work hands-on as an independent freelancer. For larger engagements, I also bring this expertise through my companies (KPlay Team / Kidocode), where projects are delivered with documentation, playbooks, and handover materials.

I am a reliable and detail-oriented freelancer with experience in customer service, tech support and admin task. I'm quick to learn new tools, communicate clearly and handle tasks efficiently. I can assist with answering customer inquiries, managing blog comments, and supporting blogging platforms. I work well independently, meet deadlines and ensure quality in everything i do.

Hi! I’m a 𝗗𝗮𝘁𝗮 𝗦𝗰𝗶𝗲𝗻𝘁𝗶𝘀𝘁 & 𝗠𝗮𝗰𝗵𝗶𝗻𝗲 𝗟𝗲𝗮𝗿𝗻𝗶𝗻𝗴 𝗘𝘅𝗽𝗲𝗿𝘁 with 6+ years of experience helping companies turn raw data into clear predictions, insights, and measurable results. I work across 𝗲-𝗰𝗼𝗺𝗺𝗲𝗿𝗰𝗲, 𝗳𝗶𝗻𝗮𝗻𝗰𝗲, 𝘀𝗽𝗼𝗿𝘁𝘀 𝗮𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀 (𝗡𝗕𝗔 & 𝗡𝗙𝗟), 𝗮𝗻𝗱 𝘀𝗼𝗰𝗶𝗮𝗹 𝗶𝗺𝗽𝗮𝗰𝘁, delivering models that actually perform in the real world. 𝗔 𝗿𝗲𝗰𝗲𝗻𝘁 𝗰𝗹𝗶𝗲𝗻𝘁 𝘀𝗮𝗶𝗱 𝗶𝘁 𝗯𝗲𝘀𝘁: ⭐⭐⭐⭐⭐ “I've worked with Ahmed on a number of projects and he continues to do an excellent job. The project was completed successfully and another one is already being started. He is a great freelancer to work with” 🚀 𝗪𝗵𝗮𝘁 𝗜 𝗛𝗲𝗹𝗽 𝗪𝗶𝘁𝗵 • Predictive modeling & forecasting • Sports analytics (NBA/NFL DFS) • NLP & text classification • Clustering, segmentation & ML pipelines • Data analytics & dashboarding I focus on solutions that are practical, accurate, and actionable - not academic experiments. 📊 𝗘𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲 𝗧𝗵𝗮𝘁 𝗠𝗮𝘁𝘁𝗲𝗿𝘀 • Built forecasting models with 85%+ accuracy • Increased sales by 50% through smarter data pipelines • Saved $150,000/year with simulation-based optimization • Automated processes that cut payment cycles from 90 to 30 days I’ve also worked with UNDP, Save the Children, and Omdena, applying ML to global connectivity, solar adoption, and online child safety. 🤝 𝗪𝗵𝘆 𝗖𝗹𝗶𝗲𝗻𝘁𝘀 𝗛𝗶𝗿𝗲 𝗠𝗲 • Fast, reliable communication • Business-minded problem solving • Models that deliver real impact • A versatile skillset across industries 🛠 𝗧𝗲𝗰𝗵 𝗦𝘁𝗮𝗰𝗸 Python • SQL • Pandas • NumPy • Scikit-Learn • TensorFlow • NLP • BigQuery • Looker Studio • Google Cloud • Tableau • ML pipelines • Forecasting • Clustering • CV models. 📞 𝗥𝗲𝗮𝗱𝘆 𝘁𝗼 𝘂𝗻𝗹𝗼𝗰𝗸 𝗶𝗻𝘀𝗶𝗴𝗵𝘁𝘀 𝗳𝗿𝗼𝗺 𝘆𝗼𝘂𝗿 𝗱𝗮𝘁𝗮? Send me a message - I’d love to help you turn your dataset into something valuable.

Your systems are only as strong as the person running them — whether that's a Shopify store under order-volume pressure, or IT infrastructure that needs someone who actually owns outcomes instead of just logging tickets. I'm Farooq — an IT leader and e-commerce operations specialist with 20+ years managing technology delivery, currently Director of an MSP based in Kuala Lumpur, PMP and ITIL v3/v4 certified, and the operator behind 11,800+ hours and 78 completed engagements on Upwork. I work across two connected specialties: IT Project Management & Technical Support I lead projects the way I run my own MSP — structured, accountable, and end-to-end. That means scoping and delivering IT projects on time and budget, standing up or troubleshooting infrastructure, and providing Tier I–III technical support with the judgment to know when an issue is routine and when it needs to be escalated fast. My PMP and ITIL background means I don't just fix what's in front of me — I build the process so it doesn't break again. E-Commerce Operations Order and fulfillment management, customer support setup (Gorgias/CRM, macros, QA), dispute and chargeback handling on PayPal and Stripe, and backend troubleshooting on Shopify and WooCommerce. I take ownership of the operational layer so store owners can focus on growth instead of firefighting. What ties both together: I catch system-level problems before they become client-facing ones, I communicate clearly and proactively across time zones, and I close things out properly — you won't be chasing me for status updates. If you need someone to take real ownership of a project, a support queue, or your store's operations, message me with what's currently broken or at risk. I'll tell you plainly how I'd approach it.

For the last 13+ years, I’ve helped startups and companies grow their revenue by building scalable web apps, enterprise-grade .NET systems, AI automation, Shopify, E-Commerce and market-competitive MVPs with eye catching UI/UX. ✅ Top 10% Full Stack Developer ✅ 90%+ Client Success Score ✅ 250+ Projects Delivered Successfully ✅ $60,000+ Earned on Upwork Here’s what I deliver: ✔️ Full-Stack SaaS & Web Development (React, Next.js, Node.js, .NET Core) – Modern SaaS apps and dashboards using React.js, Next.js, Node.js, ASP.NET Core, with real-time features, APIs, and third-party integrations. ✔️ Enterprise .NET Applications & APIs – High-performance ASP.NET MVC / .NET Core applications, secure Web APIs, microservices, and scalable backend systems for business-critical platforms. ✔️ AI Automation & Agentic Workflows – Multi-step pipelines, task orchestration, and agentic decision-making with n8n, Make, and AI-powered workflow systems. ✔️ AI Calling & Voice Agents – Smart voice assistants for sales, healthcare, support, and follow-ups, powered by OpenAI, Gemini, Claude, Grok, DeepSeek. ✔️ E-commerce & AI Solutions – Intelligent online stores with automated workflows, personalized recommendations, and customer engagement systems. ✔️ Healthcare & Fitness Applications – AI health assistants, fitness trackers, and HIPAA-compliant healthcare platforms with intelligent automation. ✔️ Crypto Trading Bots & Automation – AI-powered bots, strategy automation, and real-time monitoring dashboards for crypto trading. ✔️ Databases & Backend Optimization – Reliable, high-performance backend systems using SQL Server, MongoDB, and MySQL, optimized for scalability and maintainability. 🌟 Recent Client Feedback: "Usman delivered high-quality results on time and met all requirements. I highly recommend him for ReactJS and frontend development work." 💬 Let’s book a FREE consultation call to discuss your project. I’ll share a custom AI, .NET, or SaaS roadmap to help you launch faster.

👑 VERY RESPONSIVE TOP RATED Freelancer 👑 Hello there! I'm Aini, an English to Malay Translator, Data Entry Specialist, and Customer Support Expert. With a passion for helping clients achieve their project goals, I bring over 5 years of experience in customer support to the table. My mission is to streamline your operations, saving you time and energy so you can focus on what matters most: your top projects. 🌟 Client Testimonial: "Nur, we are happy to work with you and say that you are the best freelancer ever!" - Research Usability of Platform (Malaysia) Need an extra hand in managing your projects? Look no further! At 25 years old, I have honed my skills to professionalize tasks assigned to me, ensuring efficiency and productivity in your workflow. I offer top-notch assistance services in various areas, including but not limited to: 🔹 For Translation Tasks, I am proficient in: 🌍 Lokalise 📝 Trados 🌐 Crowdin ✏️ PO Editor 🎬 Subtitle Edit 📑 Memsource 🗂 MemoQ 💨 WordFast 📄 Google Docs 📃 Microsoft Word & Excel 🔹 For Customer Support Services, I utilize: 🎧 Zendesk 💬 respond.io 🗨 Discord 📲 Telegram 👥 Facebook 📱 WhatsApp 📞 Skype 🔹 For Boosting Productivity, I rely on: 📈 Asana 📅 Monday.com 📝 Microsoft To Do ✅ ClickUp ☁️ Google Drive & One Drive 🌐 WordPress Whether you need expert translation services, efficient data entry, or responsive customer support, I'm equipped with the knowledge and the toolkit to ensure success. By choosing me, you're not just hiring a freelancer; you're gaining a partner dedicated to adding value to your projects. Let's connect and take your projects to the next level! Whether it's managing spreadsheets, coordinating through social media and communication platforms, or assisting with your e-commerce needs, I'm equipped with the knowledge and tools to support your endeavors. Let's collaborate to achieve excellence in your projects. Reach out to me, and let's make your project the next success story!