Hire the Best HP Quality Center Specialists in Quezon City, PH

Senior System Engineer / IT Support Engineer / Technical Support Specialist Hi, I am the one people refer to as the “The IT Guy”. The guy who fixes your PC, your laptop, your printer, your server, your network… the list goes on. With all my experience in IT Support Engineer Service Desk, Technical Support and Customer Service at various level and area of responsibilities. Work experiences consist of Troubleshooting different Devices and Computers, Active Directory, MS Exchange, FTP/sFTP, Manage Clients Network, Provision and Setup VOIP Phone System, Giving Product Information and Product Support for Customers, Provide Technical Assistance and Customer Service through Phones, Chats and Emails. It’s been amazing for the few years of learning and running in the IT industry for me, and I cannot believe the advances in technology over the years. I guess it’s my passion to succeed in no matter what I do (personal or work) that I always find myself turning to technology solutions to help me succeed more efficiently. So I guess working in the IT Field allows me to apply that same passion to other businesses that are also looking to succeed in what they do with the use of today’s ever evolving technology.

Hi, I'm Sheen — a highly motivated and self-driven professional with over 12+ years of experience in customer service, technical support, and remote IT assistance. I deliver reliable, efficient support across multiple channels, including chat, email, and voice, with hands-on expertise in remote desktop services, virtual desktop and apps, and Windows-based systems. My background spans a variety of roles, including customer support, IT helpdesk (both remote and onsite), dispatch coordination, and e-commerce virtual assistance. I’ve successfully handled tasks such as manual order processing, product tracking, customer inquiries, refunds and cancellations, email management, documentation, and general VA support. I’m known for being adaptable, detail-oriented, and committed to delivering high-quality work — even under pressure. I value clear communication, trust, and continuous learning, and I'm always eager to take on new tools and platforms to better support and grow your business.

Hi! I am JC, a freelance QA engineer with more than 5 years of experience in the field. I have worked with industries such as healthcare, eGaming, retailing, and technology in making sure that products meets and exceeds the requirements as well as work with both ends of the project from development to delivery. Aside from QA, I also worked as a Sr. Technical Operation Specialist for an eSports SaaS company where I provide team trainings and act as SME for the platform. As a QA, I leverage multiple technologies to carry out and document the testing process. Below are some of the technologies I use: - Jira. Linear (Bug tracking) - Confluence, Google Docs (Documentation and Knowledge Base) - Google Sheets. Google Docs (Test case documentation) - LambdaTest, BrowserStack (Emulated device testing) - Live Device such as IOS, Mac, Android, Windows (Real world device testing)

I have worked as a call center agent being a customer service rep and a tech support for Dell and HP for 6 years. I am knowledgeable when it comes to desktop/laptop software configuration and hardware repair. I used to assist people in fixing their computers over the phone including remote assistance by giving clear and concise instructions. I was an administrator at Xerox where I was managing, together with several developers, a website tool call centers use to monitor agent performance, schedules, quality etc. I worked with developers to supplement and maintain the tool and communicate with clients for further improvement and flexibility to suit their needs. I have worked as a Project Manager, researcher, lead generation, website administrator and IT Helpdesk technician. - Desktop and Laptop Technical support (Windows OS) - Printer setup and troubleshooting - Remote Desktop/Teamviewer - Website Administrator - Technical Writing/Creating User or Tech Manuals - Data Gathering - Lead Generation - Virtual Assistant - Researcher - Microsoft Office Install and Repair - Magento Admin

I am a CompTIA A+ certified Remote IT & Helpdesk Support Specialist with 5+ years of experience supporting U.S.-based clients and MSPs. I am accustomed to handling high ticket volumes daily, resolving end-user issues efficiently while using Agile frameworks to prioritize tasks and ensure timely resolution. I communicate professionally and empathetically, making technical solutions clear for users of all skill levels. I have supported U.S. clients in banks, retail stores, dental clinics, car dealerships, accounting firms, and other industries, giving me experience with diverse IT environments and end-user needs. I am skilled in Windows desktops and servers, Microsoft 365, Google Workspace, VPNs, and user onboarding and offboarding. I am proficient with MSP tools such as NinjaOne, DattoRMM, ConnectWise, ITGlue, Autotask, ScreenConnect, Slack, and Teams. I provide reliable, proactive IT support for recurring helpdesk tasks, urgent troubleshooting, and ongoing system maintenance. My goal is to help MSPs deliver seamless IT operations their clients can trust.