Hire the Best Maemo Specialists

I am a dedicated Property Management Assistant with over 10 years of combined experience in Property Management, Technical Support & Customer Service. I specialize in maintenance coordination, tenant and vendor communication, work order management, and property operations. I am proficient with AppFolio, PropertyWare, Microsoft Office, Google Workspace, Monday, and AI tools such as ChatGPT, Gemini, and Claude to improve efficiency and streamline workflows. I am organized, detail-oriented, and committed to delivering excellent service while helping teams operate smoothly. I also do have advanced knowledge in using Property Management software such as Rent-Screener, Buildium, LeadSimple & TenantTurner.

Hi! I am a remote General Virtual Assistant, with 2 years of experience in Short-Term Rentals managing platforms like Airbnb and Vrbo specializing in Guest Communication and Daily Operations. My main tasks include Guest reservations, General inquiries, Confirmation of reservations, Monitoring cleaning of the properties, Providing details for guests' check-in and check-out process, and Providing solutions to guest complaints, Over the phone and through Email. Part of my task also includes Quality control, handling maintenance and housekeeping requests, Lead generation of potential service providers, Creating new listings, Listing optimizations, Alteration of reservation dates, Process requests for extra fees, Security camera monitoring, and Technical support. My recent work experience is with an irrigation company in West Virginia as Admin and Customer Support. Tasks include engaging with potential and current customers through phone calls and emails, scheduling services with technicians, monitoring technicians in the field, arranging schedules ahead by grouping using addresses and zip codes, and contacting vendors for equipment needed by technicians. I am knowledgeable in the following Software and applications: Google Sheets, Google Docs, Slack, Asana, Duve, Hostify, Hospitable, OwneRez, Smartbnb, Get Properly, Notion, Serviceminder, Ring Central, Skype, Google Voice, Clickup, Vivint, Minut, August App, Schlage, Airtable, U-tec Smart lock, Jawa and Ecobee. I will be available at your convenience and look forward to hearing from you soon. Best Regards, Marin Rose Mejica

Hi there, and welcome to my profile! I am a detail-oriented Data Entry Coordination, Virtual Assistance, Project Management, and Property Management Support. With over 3 years of combined experience, I specialize in providing administrative, operational, and customer support to businesses of all sizes. I help businesses save time, stay organized, and achieve their goals by providing accurate, reliable, and timely support. with a strong background in construction, real estate, property management, and solar projects. ✨ What I can help you with: Data Entry & Coordination – managing large datasets, CRM updates, Excel/Google Sheets, data cleaning, data processing, PDF/Word conversion, and reporting. Project Coordination & Management: construction, renovation, and solar/real estate projects. Virtual Assistance: calendar management, email handling, appointment scheduling, customer service, and admin support. Customer Support: responding to queries via email, chat, or phone, ensuring client satisfaction. Sales & Marketing Support: social media marketing (Facebook, Instagram, YouTube), lead follow-ups, and client onboarding. Property Management Support: leasing, application processing, move-in/move-out coordination, maintenance requests, utilities, and collections. Web Research & Lead Generation: LinkedIn research, targeted B2B contact lists, email sourcing, prospect research, and outreach support. 🛠 Tools & Platforms I’ve worked with: AppFolio Buildium Property Matrix Rently RentCheck Property Meld Microsoft Office (Excel, Word, PowerPoint) Google Workspace (Sheets, Docs, Slides) Ring Central Tenant Turner ShowMojo Clearbit ContactOut RocketReach, ZoomInfo VRBO Airbnb Smart BNB Lodgify Breezeway Trello Asana Vumber Open Phone Booking.com Social media scheduling & digital marketing tools 💡 Why Work With Me? ✔ Highly skilled Data Entry Coordinator with strong accuracy & attention to detail ✔ Available 24/7 for urgent tasks and flexible scheduling ✔ Reliable & organized – projects delivered on time ✔ Access to premium tools for verified, high-quality leads ✔ Versatile skill set across multiple industries ✔ Excellent communication & long-term client relationships "Ready to take your business to the next level? Let’s connect and explore how I can support your goals. Feel free to send a message or invite me to discuss your project in detail." Best regards, Samia Fairuz Nawshin

I help short-term rental owners and property managers deliver exceptional guest experiences while keeping daily 1operations organized, efficient, and scalable. With experience supporting 100+ property portfolios, I specialize in short-term rental operations, Airbnb management, BDC, VRBO, guest communication, reservation support, and property management workflows. I have supported teams managing properties across Malta, Canada, and other markets, including: Paragon Innovations — supporting a 100-property portfolio through Airbnb, Cloudbeds, and Bitrix workflows. Bright Receptionist — managing guest communication, booking-related issues, and coordination with on-ground teams for an 80-property portfolio. Farmony Estates — supporting short-term and long-term rental operations, including guest inquiries, complaints, booking support, and property navigation. My services include: • Airbnb, BDC & VRBO management • Guest communication and customer support • Reservation management and booking assistance • Check-in/check-out coordination Guest issue resolution and complaint handling • Property management support • Listing updates and optimization • Cleaning and maintenance coordination • Administrative support and operational reporting • SOPs and workflow improvement I am experienced with STR platforms and tools including Airbnb, BDC, VRBO, Guesty, Hostaway, Hospitable, Uplisting, and Cloudbeds, and I quickly adapt to new property management systems and workflows. I focus on reliable communication, fast response times, attention to detail, and creating smooth operations that help property managers maintain high guest satisfaction and strong reviews.

GVA | Designer | A' Setter | SMM | Data | Property Lister| Creation of Booking/Shipments | Underwriter Designer templates, blogs, Social Media, Posters (CANVA) Transcriber Copywriter to E-Book Lead Generation Email Marketing Campaign Customer Service via email Researcher Data Entry Property listing Administrative Email marketing Content creation Logistics booking.

STR Operations Specialist | Airbnb | Guesty | Hospitable | Pricelabs | PMS & Automation I help Airbnb hosts, vacation rental owners, property managers, and STR operators streamline property operations, optimize their PMS, improve guest experiences, and automate repetitive workflows so they can scale without operational chaos. With 2+ years of experience in STR operations and 4+ years as a Virtual Assistant, I specialize in short-term rental property management, guest experience, PMS administration, listing management, workflow automation, and operational systems. Whether you need an Airbnb Property Manager, STR Operations Specialist, Guesty Expert, Hostaway Specialist, Airbnb support, PMS setup and optimization, or someone to take ownership of your day-to-day operations, I can step in and help keep your business running smoothly. STR PROPERTY MANAGEMENT & OPERATIONS ✔ Airbnb & vacation rental management ✔ Short-term rental operations ✔ Daily property operations ✔ Reservation & booking management ✔ Guest communication & customer support ✔ Guest inquiries, escalations & issue resolution ✔ Check-in / check-out coordination ✔ Cleaning & housekeeping coordination ✔ Maintenance & vendor coordination ✔ Review & reputation management ✔ Owner reporting & operational reporting ✔ Team & task coordination ✔ Operational audits & process improvement ✔ Administrative & executive support PMS SETUP, MANAGEMENT & OPTIMIZATION I work with Property Management Systems (PMS) to help STR businesses centralize operations and reduce manual work. Platforms: • Guesty • Hostaway • OwnerRez • Hospitable • Lodgify • Hostfully PMS Services: • PMS setup & configuration • PMS migration & onboarding • Listing configuration • Channel mapping • Rate mapping • Calendar synchronization • Availability synchronization • Unified inbox setup • Guest messaging workflows • Team permissions • Owner portal setup • Workflow optimization • PMS troubleshooting & operational support CHANNEL & LISTING MANAGEMENT ✔ Airbnb ✔ Booking. com / Booking. com Extranet ✔ VRBO ✔ Multi-channel distribution ✔ Listing setup & optimization ✔ Availability & calendar management ✔ Rates & restrictions ✔ Channel connectivity ✔ Booking. com verification support ✔ Double-booking prevention REVENUE & PRICING SUPPORT ✔ PriceLabs ✔ Wheelhouse ✔ Dynamic pricing ✔ Revenue management ✔ Market analysis ✔ Occupancy optimization ✔ ADR optimization ✔ Seasonal pricing GUEST EXPERIENCE & CUSTOMER SUPPORT Your guests should receive fast, professional, and personalized support throughout their stay. I can manage: • Guest inquiries & messaging • Airbnb Inbox & communication platforms • Reservation questions • Guest identity & reservation verification • Check-in instructions • Mid-stay communication • Checkout coordination • Guest complaints & escalations • Maintenance-related guest issues • Review requests & review management • Airbnb Resolution Center support PROPERTY OPERATIONS ✔ Turno ✔ Breezeway ✔ Housekeeping coordination ✔ Cleaning schedules ✔ Cleaner communication ✔ Cleaning quality follow-up ✔ Vendor management ✔ Maintenance coordination ✔ Work orders ✔ Property inspections ✔ Incident & damage reporting SOPs, CRM & WORKFLOW AUTOMATION I don't just manage tasks—I build systems that make STR businesses easier to operate. ✔ Standard Operating Procedures (SOPs) ✔ Workflow documentation ✔ Process improvement ✔ Operational automation ✔ Guest communication automation ✔ CRM setup & management ✔ Team workflows ✔ Google Workspace ✔ Monday .com ✔ Airtable ✔ Zapier ✔ Make .com ✔ Notion ✔ ClickUp ✔ AI-powered workflows I help teams standardize processes, reduce repetitive work, improve accountability, and create scalable operations. 💼 WHY CLIENTS HIRE ME ✔ 2+ years of STR operations experience ✔ 4+ years of Virtual Assistant experience ✔ Experience supporting and managing multiple vacation rental properties ✔ Strong Airbnb, PMS & property management knowledge ✔ Guest experience & customer support expertise ✔ Highly organized and detail-oriented ✔ Proactive problem solver ✔ Strong written and verbal English ✔ Comfortable working independently with minimal supervision ✔ Tech-savvy and quick to learn new platforms ✔ Systems and process improvement mindset I don't simply wait for problems to happen. I identify operational gaps, improve workflows, document processes, and automate repetitive tasks so your business can operate more efficiently. Whether you are managing a few Airbnb properties or scaling a larger vacation rental portfolio, I can help bring structure, consistency, and efficiency to your operations. TOOLS & PLATFORMS PMS: Guesty • Hostaway • OwnerRez • Hospitable • Lodgify • Hostfully OTAs: Airbnb • Booking .com • VRBO • Travelnst Revenue Management: PriceLabs • Wheelhouse • AirDNA CRM & Automation: Monday • Airtable • Zapier • Make• Notion • ClickUp Send me a message with a brief overview of your portfolio and your biggest operational challenge.