I am a certified Microsoft Teams expert having overall 7 years of experience in Microsoft teams & Skype for business migration & troubleshooting.
•Presently working as Microsoft Teams Voice Expert.
I have achieved MS-700 Teams Administrator Associate Certification.
I have achieved MS-720 Teams Voice Expert Certification.
•Performed Leadership, problem solving as well as decision making roles.
•Comprehensive understanding of Microsoft Environment, Skype for Business, Lync, Exchange, Microsoft Teams, SharePoint, AD, DNS, DHCP, Management, Remote Support.
•Adept in analyzing technical needs, evaluating end-user requirements, custom designing solutions and troubleshooting for complex information systems management.
•Having the Knowledge and Hands on in Microsoft Teams Direct Routing architecture, Skype for Business, Office365 products.
•knowledge in Azure cloud technology & AD integration and troubleshooting.
•Having the knowledge & hands-on experience in SFB hybrid voice technology.
•Having the knowledge & hands on in migration the tenant from SFB to Microsoft Teams.
•Having the knowledge & hands-on experience in Auto Attendant & Call Queue.
•Understanding of call analytics reports from Teams Admin center.
•Analyze the logs & prove the root cause of the issue (Snooper, fiddler, netmon tools)
•Handling the premier customer from North America Region & coordinate with the respective Technical account Manager to provide the correct information to our customers.
•Having Detailed knowledge on Design & Skype to Teams DR Upgrade.
•Knowledge on Video endpoints (Pexip & Polycom integration with Microsoft teams).
•Strong experience in UC Microsoft domain in a service provider environment.
Microsoft Lync Server
Computer Network
Chat & Messaging Software
IPv6
Skype For Business
Active Directory Federation Services
Microsoft Teams
Microsoft SharePoint Administration
Office 365
Microsoft Active Directory
Aasim P.
Mumbai, India
$50/hr
4.7
82 jobs
I keep business-critical Windows environments running so your team never has to think about them. With over 20 years of designing, securing, and running complete Microsoft estates: Active Directory, Exchange, SQL Server, ADFS and certificate services, plus the VMware, Hyper-V, firewalls, Azure and Microsoft 365 around them.
My longest client relationships run 8 to 15 years, because once I know an environment, I become the person who keeps it stable and the first call when something breaks.
What clients bring me in for:
Windows Server design, migration, and upgrades (2016 through 2025) with zero data loss and no downtime
Exchange and Microsoft 365 setup, migration, and troubleshooting
Active Directory, ADFS, Group Policy, DNS, DHCP, and certificate services
VMware ESXi and Hyper-V virtualisation, backup, and disaster recovery
Firewall, VPN, and remote access across pfSense and Fortinet
Azure and AWS infrastructure, hybrid cloud, and cost control
I document everything I do, so you are never dependent on one person's memory, and I explain the trade-offs in plain language before I touch anything.
Microsoft Certified across Windows Server and Exchange, plus a Global Networking Professional (GNetPro) certification. If your infrastructure needs to just work, let's talk.
I am a Microsoft Certified Solutions Associate in Windows Server 2012, Microsoft Certified Solutions Associate in Windows Server 2008, Microsoft Certified IT Professional(MCITP) in Windows 2008 Server Administration, Microsoft Certified Technology Specialist (MCTS)in Windows Server 2008, MS Certified Systems Engineer(MCSE) in Windows Server 2003, MS Certified Systems Administrator (MCSA) in Exchange Server 2003, MS Certified Professional (MCP) in Windows XP. Apart from this, I am also a Certified Global Networking Professional (GNetPro) from the Indian Institute of Hardware Technology (IIHT).
I have worked with OakWood, Ottawa's Largest Renovation Experts as IT Operations Manager from January 2010 - December 2020. I've also worked with Orion Global Managed Services & ZionTech Group providing Onsite IT Support services to their clients all over India. I also undertake small-scale projects with Galvao Group as IT Administrator providing Support for their Mobile App Server for Courier Complete. I have also been working with GEIDI an Australian-based MSP providing Server support for their client-base of over 300 users & ISN Global a California-based MSP providing Server support for their Client-base of over 200 users.
I have also worked with PROTECHNICAL a Managed Service Provider (MSP) in Nevada as Senior Server Support Engineer Implementing & Integrating MSP Solutions across their Mix Windows Server Network & Clients. Worked as a Project Manager, US Spot Verifier (Radio & Television), Purchase Assistant(Garments Manufacturing), and Contact Center Executive(3G UK).
I've also worked as a Project Manager(Article Submission), US Verifier (Radio & Television), Purchase Assistant(Garments Manufacturing), and Contact Center Executive(3G UK).
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