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I build custom Zoho systems that automate RFQs, supplier follow-ups, costing, purchasing, sales, and invoicing for growing businesses. My strongest area is aerospace and supply-chain automation. I designed and built an end-to-end Zoho Creator system for an aerospace parts distributor, covering: • RFQ intake and data extraction • Supplier and vendor management • Automated quote requests and follow-ups • Supplier quote comparison and costing • Purchase Orders and Sales Orders • Invoices, inventory, and operational reporting • Approval workflows and activity tracking The system reduced quote-processing time by approximately 70% and helped the team manage significantly more RFQs with fewer manual steps. I also have hands-on experience building Zoho CRM systems for real-estate businesses, including: • Lead qualification and routing • Hot and normal lead segmentation • Automated email and WhatsApp follow-ups • Sales pipeline management • Campaign-source and performance reporting • Agent activity tracking What I can build for your business: • Zoho Creator custom applications • Zoho CRM customization and automation • RFQ, procurement, and supplier-management workflows • Zoho Books and Zoho Inventory integrations • Deluge functions and custom business logic • REST API and webhook integrations • Google Sheets, Shopify, Amazon, WhatsApp, and n8n integrations • Approval workflows, dashboards, documentation, and error handling I focus on reliable, maintainable systems — with clear architecture, documentation, duplicate prevention, logging, and error handling. My goal is not just to automate one task, but to create an operational system your team can use and maintain confidently. If your team is still comparing supplier quotes manually, chasing follow-ups, or moving data between multiple tools, I can help design a structured Zoho workflow that reduces manual work and improves response time.

Results-driven IT Professional specializing in Microsoft cloud and enterprise administration, with hands-on experience across Azure, Microsoft 365, and Windows Server environments. Skilled in managing Active Directory, Entra ID authentication, PKI, Group Policy, Configuration Manager, and Microsoft Defender security solutions. Proficient in Graph PowerShell scripting and automation to streamline identity management, security operations, and large-scale configuration tasks. Experienced in administering Exchange (on-premises and cloud), SharePoint, and core M365 services with a strong focus on reliability, security, and compliance. Combines a solid technical foundation in mechatronics, C programming, OOP and embedded systems with a growing specialization in cloud technologies and IT automation. Known for analytical problem-solving, process optimization, and cross-team collaboration. Committed to continuous learning and professional development through advanced certifications and hands-on cloud infrastructure projects.

I am a highly skilled Computer Engineer with strong expertise in Linux Administration, DevOps, and Automation. I have extensive hands-on experience in container management (Proxmox, LXC, Docker) and infrastructure automation with Ansible, ensuring efficient and scalable deployments. I specialize in VoIP systems with deep knowledge of Asterisk/FreePBX and SIP protocols, including advanced setups such as Asterisk ARI/AMI integration with external APIs for real-time services. I have successfully implemented solutions for Automatic Speech Recognition (ASR), live transcription, Asterisk integration with N8N automation and AI-powered voice agents that handle conversations and appointment scheduling. Beyond VoIP, I am experienced in administering and optimizing critical services such as Apache, DNS, FTP, Mail, and MySQL, and have strong skills in network administration with an in-depth understanding of TCP/IP, routing, and security—ensuring reliable and high-performance systems. I am committed to delivering high-quality results, meeting deadlines, and ensuring client satisfaction with 100% positive feedback. If you’re looking for someone to design, deploy, or integrate VoIP/AI-driven communication systems, optimize Linux infrastructure, or automate your IT workflows, I’d be happy to help.

As a VoIP Expert with bachelor's degree in Telecommunication Engineering, 9 years of experience and holding CCNP Collaboration and Microsoft Teams Voice Engineer certificates, I am a highly skilled professional who is responsible for designing, implementing, troubleshooting and maintaining reliable and secure collaboration solutions that help businesses improve communication and collaboration with their employees and customers. I have a strong technical background in Cisco collaboration solutions, including Cisco Unified Communications Manager (CUCM), Cisco Unity Connection (CUC), Cisco Contact Center Express (UCCX), Cisco Webex Calling, Cisco Webex Contact Center, Cisco Jabber, Cisco Contact Center Enterprise (UCCE), CMS, Cisco Expressway, CUCME, CUCMBE, Cisco Broadworks and CUBE. I am proficient in configuring, deploying, and troubleshooting these solutions to meet the specific needs of businesses. I am also experienced in integrating third-party solutions with Cisco Call Manager. In addition to all of that, I have experience in managing, implementing and troubleshooting other VoIP servers like 3CX, Yeastar, Grandstream, Vital PBX, Oracle SBC and FreePBX, also I have experience in migration between VoIP systems specifically migration from 3CX to FreePBX. I have experience in managing, implementing and troubleshooting firewalls and routers on a lab environment like Fortigate firewall, Cisco and Mikrotik routers. I have on hands experience with the below: - Cisco Webex Calling - Cisco Webex Contact Center - Expressway - CMS - CUBE - UCCX - UCCE - CUCM - SIP Trunks - H323 voice gateways - CUC - Analog voice gateways - ISDN voice gateways - MGCP voice gateways - CUCMBE - CUCME - Cisco Jabber - CIPC - Oracle SBC - Cisco BroadWorks servers - Imagicle Fax Server - Imagicle Attendant Console Server - Calabrio recording application CUCM configuration - Linux system administration - 3CX - Linphone - Twilio - FreePBX - Yeastar - Grandstream - Vital PBX - Fortigate - Cisco routers - Mikrotik routers - IPSEC VPN - VLAN - OSPF - BGP - NAT

I design and build automation systems that remove repetitive operational work and eliminate lead leakage. My primary stack is n8n (self-hosted & cloud) — allowing businesses to build powerful, flexible automations without expensive SaaS lock-in. Most teams don’t have a sales problem. They have a workflow problem. Leads sit too long. Follow-ups depend on memory. CRMs get updated manually. Founders become the bottleneck. I fix that. Using n8n, APIs, and structured workflow design, I build systems that: • Route and qualify leads automatically • Trigger follow-ups across email/SMS/CRM • Sync data between tools • Enforce process consistency • Reduce manual work across sales & ops I don’t automate for the sake of technology. I design systems that scale cleanly as volume increases. If your team is losing time to repetitive work or chasing tasks instead of closing deals, let’s build a system that runs reliably. Technical Stack & Infrastructure Automation Core n8n (self-hosted & cloud deployments) Advanced workflow logic (IF/ELSE, branching, retries, error handling) Webhooks & event-driven automation Integrations REST APIs (custom integrations) CRM systems (HubSpot, GoHighLevel, Salesforce, Zoho) Google Workspace (Sheets, Gmail, Drive) Slack, Twilio, email/SMS providers Web forms & lead capture systems Infrastructure VPS deployment (Docker-based n8n setups) Secure credential handling Webhook configuration & domain setup Scalable workflow architecture Logging & error monitoring Use Cases I Build Lead intake → qualification → routing Automated follow-up sequences CRM sync & task automation Multi-step sales pipelines Internal ops automation

🔦 Most teams don’t need “another tool in their stack.” They need someone who understands GTM chaos, maps bottlenecks, and engineers workflows that actually book meetings, generate pipeline, and scale revenue. That’s where I come in. I’m Abdurrahman Idris, GTM Engineer, Clay Expert, and outbound systems strategist. I help founders, sales leaders, and growth teams escape the noise by designing outbound systems in Clay that leverage data enrichment, AI personalization, and automation to drive real results — not just vanity metrics. 🏳 What I do: - Strategy & Discovery Before touching Clay, I dive deep. Together, we map your GTM motion, identify gaps in your current outreach, and clarify what’s needed to consistently hit pipeline goals. - Clay Systems Design & Buildout From prospecting frameworks and ICP filters to multi-layered enrichment, personalization engines, and automated list management. I build Clay systems that actually perform. No half-baked templates. No fluff. Just infrastructure you’ll use every day. - Automation & Optimization Your GTM stack should run on autopilot. I connect Clay to your outbound tools (Smartlead, Apollo, HubSpot, Salesforce, Zapier, Make, n8n) so your team spends less time clicking around and more time closing deals. 🏳 Who I work with: - B2B founders who need predictable pipeline - SDR/BDR managers looking to scale without extra headcount - Agencies running outbound for multiple clients - GTM teams that want a competitive edge through personalization + automation 🏳 Past Results: - Built Clay-powered GTM systems for 30+ teams across SaaS, agencies, and service businesses - Increased positive reply rates 2–5x through AI-driven personalization - Saved teams 15–20 hours/week with enrichment + automation workflows - Helped agencies scale outbound delivery while cutting operational overhead I’m not here to “just set up Clay.” I’m here to solve GTM bottlenecks, simplify complexity, and give you the systems to consistently win more deals. Let’s build something that books meetings. → Hit the chat button. I’ll review your needs and share a tailored approach to move forward.