Hire the Best OpenERP Administration Specialists in Mumbai, IN

I support MSPs in delivering faster assistance, enhanced endpoint security, and streamlined IT operations. With over 11 years of experience across Helpdesk, NOC, Microsoft 365, Intune, ConnectWise, Autotask, Datto, ITGlue, and PowerShell automation, I independently manage tickets, optimize workflows, and drive efficient service delivery from day one. My strong communication skills enable me to manage difficult customers effectively and ensure they leave satisfied with a positive experience. Key Skills - Microsoft Azure Cloud Services - Microsoft 365 / Office 365 (Exchange, SharePoint, Teams, OneDrive) - Windows Server (2003/2008/2012/2016/2019/2021) - Exchange Server (2000–2019) - Windows OS (7, 8, 10, 11) - Exchange Migrations & Tenant Management - Azure AD, Azure Portal, Virtual Machines, Recovery Services - G Suite Administration - Mac OS Troubleshooting & Integration - IT Documentation (ITGlue, HUDU) - RMM & Ticketing Tools (ServiceNow, Jira, Autotask, Quick Assist, Datto) Server Platform Services - Enterprise server hardware & OS support - L1/L2/L3 support & problem management - User & access management - Performance & capacity management - OS installation, configuration, upgrade & migrations - Mac OS integration with Windows networks Certifications MS-101 - Plan, implement, and manage Microsoft 365 services securely and efficiently. MS-203 - Microsoft 365 messaging, including Exchange Online, hybrid configurations, security, and compliance MS-500 - Identity and access management, information protection, and Microsoft 365 compliance. MS-100 - Enterprise Administrator Expert credential. MS-533 - Manage and deploy Azure services MS-663 - Exchange on premise implementation and designing. MS-662 - Mailflow and Exchange infrastructure design MCSA - Microsoft Certified Solutions Associate MCSE - The Microsoft Certified Solutions Expert Education MBA in Information Technology

A dynamic and self - motivated System and Network Administrator aspiring for a bright and challenging career in the field of System Administration and Networking Technology which would enable me to upgrade myself with emerging trends and technologies. More than 12 years' experience in working with MSPs to provide remote technical support to end users. Responsible for completing OnBoarding tasks with new clients and deploy all the RMM tools that are required for remote management. Familiar with Office 365 configuration, creating mailboxes, resetting passwords, troubleshooting office 365 activation issues. Good hands-on RMM tools like Datto RMM, ConnectWise RMM, Solar-Winds. Kaseya, Ninja RMM. I have good understanding of ticketing systems like Autotask, ConnectWise manage, Zoho, Freshdesk, Kaseya, Zendesk, etc. Familiar with cloud backup tools like Intronis and Autotask workplace. Responsible for deploying backup agents and configure backup according to client infrastructure needs. Also, responsible for monitoring and troubleshooting failed backups. (Veeam Backups, etc) More than 12 years' experience in providing phone based, chat & email support to international clients. Have been responsible for collaborating with third party vendors and end users to resolve issues related to application support and hardware warranty. Have contributed to improving the company's documentation work by modifying changes as and when they occur and create documentation for newly resolve issues. I have good hands-on documentation tools like IT glue, Hudu cloud, Confluence, Podio, etc. I have worked on after-hours support projects that included monitoring alerts and respond to emergency issues as and when they arise.

🔧 System Engineer for Application Packaging and SCCM/Intune 🔧 Are you in need of a seasoned System Engineer with a wealth of experience in End User Computing (EUC), Application Packaging, and Mobile Device Management (MDM)? Look no further! With over 12 years of expertise in these domains, I bring unparalleled skills to help you streamline your IT infrastructure. 👩‍💻 Here's what I bring to the table: ✅ End User Computing (EUC): With a decade of hands-on experience, I've mastered the art of delivering seamless user experiences. From Application Packaging and Virtualization to End User Computing Services, I've got you covered. ✅ Application Packaging: I'm an expert in tools like AdminStudio, InstallShield, and ORCA, ensuring your applications are packaged efficiently for deployment. ✅ Deployment Mastery: I specialize in deploying applications using SCCM and Intune, making software distribution across your organization a breeze. ✅ Application Virtualization: Whether it's App-V, MSIX, or traditional MSI/MSIX packaging, I can optimize your software delivery process. ✅ Infrastructure Automation: I believe in efficiency, and that's why I excel in automating infrastructure tasks, saving you time and resources. ✅ Tools & Technologies: I am proficient in a range of tools, platforms, scripting languages, and software, including: Flexera AdminStudio InstallShield Windows Installer (MSI, MSIX) Visual Basic Script PowerShell PowerShell App Deployment Toolkit SCCM 🚀 My mission is to simplify your IT operations, boost productivity, and reduce downtime. When you work with me, you're not just getting a freelancer – you're gaining a trusted partner in optimizing your IT ecosystem. Let's collaborate to elevate your organization's efficiency and user satisfaction. Feel free to reach out, and let's discuss how I can contribute to your success!