Hire the best Process Improvement Specialists in El Salvador

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$7 hourly
Javier P.
- 5.0/5
- (10 jobs)
Experienced leading resource management, monitoring and statistical information analysis in the areas of procurement, budgeting, quality assurance, and planning. Characterized by my vocation towards service and decision-making, establishing permanent ties with collaborators and clients, which allows me to analyze, design and implement solutions under a win-win approach.

Process Improvement
Kindful
Automation
$35 hourly
David B.
- 0.0/5
- (1 job)
Before you read my profile: I have tons of proven and successful experience in real life, working remotely for American customers and employers, it's just that I happen to be new in Upwork, and I haven't earned my first stars as this is my first time. Going back to my profile... I am a bilingual Account Manager and Operations Specialist with over six years of experience in the Branded Merchandise, Promotional, Apparel, and BPO Call Center industries. I have a strong, proven background, in Account and Operations Management, Relationship Management, Customer Excellence, Sales, Sourcing, Quoting, Forecasting, Planning, Innovating, Process Improvement, Project Implementations, Quality Assurance, Call Center KPIs, Service Level Agreements Achievement, E-Commerce (B2B and B2C), EDI, SAP, and Data Analysis. My goal is to provide strategic solutions aligned with your and your client's vision, ultimately, maximizing your business potential. I aim to significantly contribute to your company's growth by cultivating effective relationships with your partners and optimizing your business operations.

Process Improvement
Account Management
Textile
SAP
Forecasting
Call Center Management
Quality Assurance
Inventory Management
Customer Service Training
Client Management
Sourcing
Data Analysis
Bilingual Education
BPO Call Center
Sales
$20 hourly
Hector V.
- 5.0/5
- (6 jobs)
I am passionate about my work and consistently strive to exceed objectives. My journey began with graphic design, where I learned to understand and capture the needs of companies and their consumers. This foundation led me to the telecommunications field, where I created and developed contracts and projects for various Radio and TV stations and institutions. Eventually, I transitioned to working with companies in operations and administration. I leveraged my prior experience and pursued further education through international courses in Operations Management, Administration Management, Project Management, and IT (Audio & Video systems). As a project manager I'm orientend in ensure the successful planning, execution, and completion of a project while meeting its scope, time, cost, quality, and stakeholder satisfaction objectives. -Created and lead projects -Launch new workflows -Plan, monitor, and lead the day-to-day operations -Manage remote teams - Identifying coaching opportunities -Analyzed and created strategies to improve process

Process Improvement
Coaching
Process Optimization
Build Automation
Strategic Planning
Data Entry
Data Analysis
Customer Service
Project Management
Business Operations
Team Management
Budget Management
$25 hourly
Jose R.
- 1.0/5
- (2 jobs)
Capable responsable virtual assistant, problem solver analytical able to follow up con cases, sociable and able to map process to get to a root cause analysis to find solutions. see a list below of skills that defines me: - High comprehension and fluently in English - High comprehension and ample experience in handling all type of personal - Highly motivated discipline and respect for team work - Great understanding of sales models - Able to understand, create and implement work methods to improve metrics - Experience delivering Training, as creating training based on business needs - Experience with time management and leadership development - Able to Work under pressure - Experience with the creation, interpretation and Analysis of data and reports - High proficiency with resource planning

Process Improvement
Program Management
Teaching English
Graphic Design
Market Research
Amazon Seller Central
Employee Training
Search Engine Optimization
$35 hourly
Eduardo C.
- 0.0/5
- (0 jobs)
I’m a certified Project Management Professional (PMP®) with over 10 years of experience managing strategic initiatives, optimizing global operations, and delivering data-driven results. My work spans across industries and continents — from leading renovation and expansion projects in Europe and Asia, to driving sustainability reporting worldwide. Expertise includes: - Project & Program Management (Agile, Scrum, Waterfall) - ESG Reporting: Scope 1–3 emissions, GHG analysis, supplier diversity tracking - Operational Efficiency & Lean Six Sigma (Green Belt) - GenAI Integration to automate processes and workflows - Data storytelling, P&L analysis, and strategic decision-making support As a bilingual professional (English & Spanish), I thrive in cross-functional, multicultural environments. I’ve helped global teams align on priorities, track KPIs, and meet their audit and compliance requirements efficiently. Whether you're looking to set up your PMO, build a sustainability dashboard, or streamline your internal workflows using GenAI — I’m ready to help you hit your goals with precision and speed. Let’s connect and discuss how I can support your project success!

Process Improvement
Logistics Management
Lean Development
Process Infographics
Business
People Management
Management Skills
Continuous Improvement
Business Presentation
Administrate
Lean Consulting
Business Management
Business Analysis
Business Operations
Change Management
$25 hourly
Emy M.
- 0.0/5
- (0 jobs)
Hey, there! I’m a human capital analyst, entrepreneur and business professional with more than seven years of experience focused on the organization and development of great companies. I'm also focused on putting my passions and skills to good use by supporting organizations whether it's giving some time to the great sustainability of projects, people development, process creation, customer satisfaction, analytics and much more. I love meeting new people and learning new skills. Skilled HR, administration, data processing, human capital, and company brand. Let's start doing some magic together!

Process Improvement
Data Entry
Canva
Data Analysis
Human Resources Compliance
Human Resources Analytics
Microsoft Excel
$7 hourly
Gloria R.
- 4.2/5
- (2 jobs)
With 7+ years of experience, I am proficient in using formulas, formatting, pivot tables and more related to Excel spreadsheets. I bring both technical expertise (Computer Science Engineer) and an eye for detail (systems & procedures audit) to ensure the high quality of your deliverables. Whether you need data formatting, merging, or analysis, I'm proficient in tools like Excel, Access, SQL and VBA. Plus, my native Spanish fluency expands my reach and understanding. Ready to unlock the power of your data? Let's discuss your project!

Process Improvement
Canva
Data Cleaning
Data Analysis
SQL
Table Formatting
Spanish
Document Format
Error Detection
Oracle PLSQL
Spreadsheet Skills
Data Entry
Excel Formula
Microsoft Access
Microsoft Excel
$12 hourly
Celina B.
- 0.0/5
- (0 jobs)
JOB SUMMARY +16 years of experience in BPO, including leadership positions with a diverse background of operations management in sales and customer service People development Project Management Client relations Management for project implementation and process optimization.

Process Improvement
Process Optimization
Due Diligence
Implementation Plan
Contract Negotiation
Business Operations
Strategy
Continuous Improvement
Product Development
Business Coaching
Microsoft Office
Customer Service
$7 hourly
Nathalie S.
- 0.0/5
- (0 jobs)
Quality Assurance and Customer Experience specialist with over 6 years of experience in the BPO and health insurance industries. I have a strong background in monitoring and coaching teams, ensuring compliance with regulatory standards (like CMS guidelines), and improving performance through actionable feedback and process optimization. I’m detail-oriented, highly organized, and skilled in using CRM tools to document audits, track performance, and generate reports. I’m fluent in English (C1 certified) and passionate about delivering exceptional service and value to both teams and customers.

Process Improvement
Office 365
Data Entry
Problem Solving
Time Management
Compliance
Fraud Detection
Regulatory Compliance
Employee Feedback
Coaching Session
Performance Measurement
Quality Audit
$12 hourly
Jesus F.
- 0.0/5
- (0 jobs)
Soy una persona con capacidades de trabajo e. Equipo, así como una persona con una gran comunicación efectiva Realizar reportes de datos Consumo de productos, consumo de gasolina, determinación de ajustes de mercadería Elaboración de dashboards con información esencial

Process Improvement
Process Engineering
Procedure Manual
Finance
Microsoft Power BI
Microsoft Excel
Excel Formula
$30 hourly
Adriana Q.
- 0.0/5
- (0 jobs)
I´m an proactive and excellent nimble learner with experience in Accounts Payable and Accounts Receivable. - Know several transportation management systems and how they work such as TMW, Blue Yonder and Mcleod. - Full understanding in how a load gets paid and billed. - Root cause analysis is one of my favorite parts from all the operation.

Process Improvement
Root Cause Analysis
Accounts Receivable
Accounts Payable
Data Analysis
Excel Formula
Microsoft Power BI
3Gtms TMS
Oracle
Logistics Coordination
Document Analysis
Research Documentation
Nimble
AccountAbility
Data Entry
$17 hourly
Allan F.
- 0.0/5
- (0 jobs)
I'm a versatile professional with a strong background in ensuring client success and optimizing operational efficiency, primarily gained through my experience in the BPO sector and as a Customer Success Manager in the tech industry. I excel at building strong client relationships and implementing effective strategies to help them achieve their goals. My core expertise includes: - Client Relationship Management: Proficient in utilizing CRM platforms like HubSpot, Salesforce, and Zoho to manage client interactions, track progress, and foster long-term partnerships. - Operational Excellence: Experienced in analyzing processes, identifying bottlenecks, and implementing improvements to enhance productivity and service delivery. - Problem Resolution: Adept at quickly understanding client needs and challenges, and implementing effective solutions to ensure their satisfaction. I believe in clear and consistent communication to keep projects on track and ensure client expectations are not only met but exceeded. Let's discuss how I can contribute to your success.

Process Improvement
Data Analysis
Data Entry
Project Management
Account Management
Problem Resolution
Problem Solving
Business Operations
Customer Support
Virtual Assistance
Client Management
Customer Service
Customer Experience Management Software
$35 hourly
Wendy M.
- 0.0/5
- (0 jobs)
Hi! I'm Wendy. With extensive experience in process management across diverse industries such as food and technology, I specialize in optimizing operations to drive efficiency and innovation. My expertise includes: + Process Analysis and Improvement: Identifying bottlenecks and implementing solutions to streamline workflows. + Digital Transformation: Leveraging technology to enhance operational capabilities and achieve strategic goals. + Cross-Industry Expertise: Applying best practices from various sectors to deliver tailored solutions. + Project Management: Leading projects from inception to completion, ensuring timely delivery and quality outcomes. + Stakeholder Collaboration: Working closely with clients and teams to understand needs and exceed expectations. + Process Documentation: Developing comprehensive process documentation to ensure clarity, consistency, and compliance across all operations. + Other relevant experience in food industry such as: food product development, food quality & safety management system and standards. Food Product Development: Innovating and developing new food products, ensuring they meet market demands and regulatory standards. Quality and Food Safety Management: Implementing and maintaining quality and food safety systems to ensure compliance with industry standards and regulations. I am committed to helping businesses achieve their full potential through effective process optimization and strategic guidance. Let's work together to transform your operations and drive success!

Process Improvement
Quality Audit
Industrial & Product Design Consultation
ITIL
IT Service Management
Process Optimization
IT Project Management
Food Engineering
Food & Beverage
KPI Metric Development
Quality Management System
Documentation
Statistical Process Control
Process Documentation
Process Design
$9 hourly
Luis David V.
- 0.0/5
- (0 jobs)
Results-oriented Sales Manager with over 8 years of experience driving revenue growth and exceeding targets. Expert in leading high-performance teams, strategic planning, and cross-border operations. Successfully achieved a 30% increase in annual sales through effective team leadership and strategic implementation. Proven ability in mentoring teams and optimizing performance across Guatemala, El Salvador, and Honduras. Recognized for strong intercultural skills, exceptional client relationship management, and extensive remote work experience with a strong focus on results.

Process Improvement
Hospitality
Logistics Coordination
Outbound Sales
Logistics Management
Sales
Continuous Improvement
Server
Customer Service
Project Logistics
Travel & Hospitality
$8 hourly
Cecilia F.
- 0.0/5
- (0 jobs)
¿Tienes proyectos en mente? ¿Necesita ayuda con tareas administrativas o soporte? Has encontrado lo que buscas. Me especializo en procesos operativos y de proyectos. Me gusta liberar tiempo para tomar decisiones importantes, ayudarte a no hacer procesos dobles con el mismo resultado, dar seguimiento a proyectos actuales, y si puedo ayudarte con procesos operativos, lo haré. 🔺Soporte en la Gestión de Proyectos: Creación y seguimiento de tareas y plazos. Uso de herramientas como Trello, Asana, ClickUp, etc. Preparación de informes de progreso. 🔺Optimización de Procesos Análisis de procesos existentes para identificar áreas de mejora. Implementación de mejoras en procesos administrativos y operativos. Automatización de tareas repetitivas con herramientas específicas Diseño de flujos de trabajo más eficientes. 🔺Gestión de Correo Electrónico y Comunicaciones Organización y filtrado de bandejas de entrada. Respuesta a correos electrónicos en nombre del cliente. Redacción y envío de comunicaciones profesionales. Gestión de contactos y listas de distribución. Envíame un mensaje, y nos pondremos en contacto para hablar sobre las necesidades que tienes.

Process Improvement
Project Management
Customer Service
Proofreading
Administrative Support
Data Entry
Virtual Assistance
$15 hourly
Arturo R.
- 0.0/5
- (1 job)
With over 5 years of experience as a Project Manager and Continuous Improvement Consultant, I excel in driving organizational excellence through strategic initiatives. My experience in Lean Six Sigma methodologies and Agile enables me to optimize processes and deliver measurable results. Holding a Bachelor's in Business and pursuing an Associate in Quality Control, I combine academic knowledge with hands-on experience in leading cross-functional teams to success. Throughout my career, I've achieved milestones in project management, ensuring on-time and within-budget deliveries. Skilled in DMAIC and PDCA methodologies, I prioritize data-driven decision-making for continuous improvement and foster collaboration as an effective communicator and team leader. Notable achievements include co-instructing Lean Six Sigma initiatives resulting in a $60K cost optimization improvement and receiving the Operational Excellence Award in 2017 for outstanding contributions in RCA. Passionate about driving innovation and cultivating a culture of continuous improvement, I thrive on challenges that allow me to optimize processes and deliver tangible results contributing to organizational success. With a commitment to collaboration and transparency, I create supportive work environments where team members are empowered to innovate and grow. Let's connect to explore how I can contribute to your organization's success. Reach out to me via email at arturo.rosa.414@gmail.com or connect with me on LinkedIn

Process Improvement
General Project Consulting
Agile Project Management
Project Management
Customer Satisfaction
Administrative Support
Process Optimization
$10 hourly
Rafa G.
- 0.0/5
- (0 jobs)
¡Hola! Soy Rafael, un profesional confiable y organizado con más de 5 años de experiencia en atención al cliente, control de calidad y soporte administrativo en la industria de telecomunicaciones. Actualmente me especializo en brindar servicios de asistencia virtual en español para emprendedores y empresas que buscan apoyo con tareas como: ✅ Gestión de correos electrónicos y agenda ✅ Atención al cliente vía email, chat o redes sociales ✅ Organización de archivos y documentación ✅ Soporte en tareas administrativas generales ✅ Redacción y seguimiento de reportes básicos Me destaco por ser detallista, responsable y mantener una comunicación clara y profesional. Si buscas un asistente virtual comprometido y con disponibilidad para ayudarte, estaré encantado de colaborar contigo.

Process Improvement
Business Intelligence
Microsoft Office
Drafting
Customer Service
Email Management
Virtual Assistance
Management Skills
Quality of Service
Quality Control
Call Center Management
Leadership Skills
Customer Experience
Continuous Improvement
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