Administrative Assistant

Posted 6 hours ago

Only freelancers located in the U.S. may apply.U.S. located freelancers only

Summary

Client Services & Operations Coordinator We are seeking a highly organized, exceptionally detail-oriented, and polished professional to oversee client engagements and ensure projects move smoothly from start to finish. This role is ideal for someone who naturally keeps track of deadlines, milestones, deliverables, people, and details. You should be confident interacting directly with clients, conducting professional meetings, coordinating team members, and ensuring nothing falls through the cracks. Pay: $20/hour Responsibilities: Coordinate with stakeholders, client facing, making sure that the project stays on task. Provide weekly updates, 5 hours per week. Not based on deliverables, must work all five hours weekly. Must meet with client once per week. Responsibilities Serve as a professional point of contact for assigned clients. Attend and help lead client meetings with confidence and professionalism. Track project milestones, deadlines, deliverables, and outstanding items. Maintain project timelines and ensure work continues moving forward. Follow up with team members on assignments and deadlines. Coordinate documents, information, approvals, and other project needs. Prepare meeting agendas, take clear notes, and document action items. Send polished client follow-ups and status updates. Identify delays, missing information, or potential issues before they become problems. Maintain organized client files, trackers, and internal records. Coordinate work across multiple team members and departments. Review deliverables for completeness, organization, and professional presentation. Keep leadership informed of progress, upcoming deadlines, and potential concerns. Who We're Looking For You are someone who notices the details other people miss and takes ownership of making sure things get done. Exceptionally detail-oriented and organized Polished, professional, and comfortable working directly with clients Excellent written and verbal communication skills Strong follow-through and accountability Comfortable managing multiple projects and competing deadlines Proactive and able to anticipate what needs to happen next Confident following up with team members and clients Able to identify problems and escalate them early Reliable, responsive, and consistent Comfortable working independently without constant supervision Able to maintain professionalism in a fast-paced environment What Success Looks Like At any given moment, you should be able to answer: Where does each project stand? What is due next? Who is responsible? What are we waiting on? What does the client need? Is anything at risk? The expectation is simple: nothing falls through the cracks. We are looking for someone who takes genuine pride in excellent execution, strong organization, professional communication, and providing an exceptional client experience.

  • More than 30 hrs/week
    Hourly
  • 1-3 months
    Duration
  • Expert
    Experience Level
  • $15.00

    -

    $20.00

    Hourly
  • Remote Job
  • Ongoing project
    Project Type
Skills and Expertise
Mandatory skills
Administrative Support
Activity on this job
  • Proposals:5 to 10
  • Interviewing:
    0
  • Invites sent:
    11
  • Unanswered invites:
    11
About the client
Member since Jul 3, 2025
  • USA
    Denison4:19 AM
  • $9.5K total spent
    49 hires, 8 active
  • 667 hours
  • Finance & Accounting
    Small company (2-9 people)

Explore similar jobs on Upwork

Mobility AdvisorHourly‐ Renewed 2 weeks ago
Customer Relationship Management
Customer Acquisition
Customer Insight Analysis
Client Management
Customer Retention Strategy
English
Customer Service
Phone Communication
Director of Golf OperationsHourly‐ Posted 3 weeks ago
Brand Management
Customer Acquisition
Client Management
Customer Experience Research
Customer Feedback Documentation
Customer Relationship Management
Customer Retention Strategy
Customer Insight Analysis
Business with 1-9 Employees
Startup Company

How it works

  • Post a job icon
    Create your free profile
    Highlight your skills and experience, show your portfolio, and set your ideal pay rate.
  • Talent comes to you icon
    Work the way you want
    Apply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
  • Payment simplified icon
    Get paid securely
    From contract to payment, we help you work safely and get paid securely.
Want to get started? Create a profile

About Upwork

  • Rating is 4.9 out of 5.
    4.9/5
    (Average rating of clients by professionals)
  • G2 2021
    #1 freelance platform
  • 49,000+
    Signed contract every week
  • $2.3B
    Freelancers earned on Upwork in 2020

Find the best freelance jobs

Growing your career is as easy as creating a free profile and finding work like this that fits your skills.

Trusted by

  • Microsoft Logo
  • Airbnb Logo
  • Bissell Logo
  • GoDaddy Logo