iOS Usability Tester - Outside User Validation for Live App Store App

Posted last month

Only freelancers located in the U.S. may apply.U.S. located freelancers only

Summary

About the app: StoreRead is a video storytelling app for families and communities to record and preserve spoken memories and life stories. It's live on the App Store and has been tested in-house. We now want honest feedback from a first-time outside user — can a non-technical person succeed at the core flow, and does it feel good to use? Location: US-based testers only. What you'll do: - Use the app as a real first-time user and work through the guided tasks we provide. - Try the core flow end to end: record/upload a video, look at the auto-generated transcript, play it back, search, organize into topics, and share (including opening a shared link). - Share honest impressions as a non-technical adult — what was easy, what was confusing, and anything that felt slow, unclear, or broken. About the videos you'll upload: You'll record and upload two of your own test videos to exercise the flow — please include at least one longer video close to the 20-minute maximum StoreRead supports, plus a short clip. Content can be anything low-stakes (talk about your day, describe a hobby, read aloud). Pay attention to upload time, transcription, and playback on the long video especially. Uploads are private by default and deletable. What we're looking for (deliverables): 1. Work through the guided tasks as a first-time user. 2. Upload two of your own test videos (one short, one close to the 20-minute max) and note how upload, transcription, and playback went. 3. Fill in our simple feedback form as you go — for each task it just asks: did it work as you expected, how easy was it (a 1–5 rating), where you hesitated or got confused, whether anything broke, and any other comments. Short, honest notes are perfect. 4. A few sentences of overall impressions: your biggest point of confusion, what a non-technical person would struggle with, your favorite thing, and whether you'd recommend it. 5. Optional but appreciated: a quick screenshot or screen recording for anything that was confusing or broke (no formal bug reports required). Devices: - Real devices only (no simulators). - iPhone primary (iOS 17+); iPad secondary if you have one. We provide: - App Store download link, a test account, and sample content. - A guided task list and a simple feedback form (mostly short questions and 1–5 ratings). Requirements: - Comfortable using iPhone apps day-to-day and writing clear, honest feedback. - Attention to detail and the patience to notice what's confusing. - Formal QA experience is NOT required — we specifically want a genuine first-time-user perspective. Consumer-app or usability-feedback experience is a plus, not a must. Compensation & duration: - Hourly: $30/hour, up to a 4-hour maximum (about $120 total). - Expected effort roughly 2–4 hours over 5–7 days. - Tracked through Upwork's hourly system (Work Diary); we'll set a 4-hour weekly limit so the total is capped.

  • $120.00

    Fixed-price
  • Intermediate
    Experience Level
  • Remote Job
  • One-time project
    Project Type
Skills and Expertise
Mandatory skills
Mobile App Testing
Manual Testing
Activity on this job
  • Proposals:Less than 5
  • Last viewed by client:2 weeks ago
  • Hires:
    4
  • Interviewing:
    2
  • Invites sent:
    0
  • Unanswered invites:
    0
About the client
Member since Mar 13, 2025
  • USA
    Edwards2:00 AM
  • $1.5K total spent
    9 hires, 2 active
  • 54 hours
  • Media & Entertainment
    Individual client

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