WordPress Website Support Specialist for Ongoing Updates

We are a marketing and communications agency seeking a reliable WordPress professional (no agencies please) to provide ongoing website updates and technical support for an existing client website. The website is already developed and operational. This is not a ground-up build or senior-level development role. We need someone who can work comfortably within the existing site, make routine updates, create new pages when needed and support occasional campaign-related projects. Hours will vary. Some weeks may require only a handful of hours for routine updates, while larger page builds or campaigns may require a more concentrated block of time. Responsibilities may include: Updating existing WordPress pages and content Creating new pages within the current website design Updating navigation, buttons, forms and links Troubleshooting basic layout or functionality issues Integrating third-party platforms, including GoFundMe Pro Creating and supporting campaign subdomains when needed Providing hosting-platform and DNS support as needed Testing updates on desktop and mobile Identifying issues that require more advanced development support The ideal candidate will: Have practical experience managing WordPress websites Be comfortable working within an existing theme or page builder Have experience with basic third-party integrations Understand common hosting platforms, domains, subdomains and DNS settings Communicate clearly and respond promptly Be dependable and sensitive to client deadlines Be willing to sign a nondisclosure agreement to protect client information and privacy, as required by our agency contract Responsiveness is essential for this role. Requests should be acknowledged within a few hours, with clear confirmation of when the work can be completed. Routine updates should ideally be delivered within 24 hours. For any work beyond changes to existing website content, the client requires an estimate of the anticipated hours before work begins. The selected freelancer must be able to review the request, provide a realistic scope of hours and receive approval before proceeding. To apply, please provide: A brief overview of your WordPress experience Examples of existing websites you have managed or updated Any experience with third-party integrations, hosting platforms, DNS or campaign subdomains Your typical response time and general availability Your hourly rate Confirmation that you are willing to provide advance hour estimates when required Confirmation that you are willing to sign an NDA We are looking for a dependable, ongoing website support partner who can become familiar with the site and provide consistent assistance as the client’s needs evolve.