Administration

We are a growing electrical business based in regional Victoria, Australia, looking for a reliable Assistant to help with office admin, job management, customer follow-up, basic marketing tasks, and general business support. The right person will be organised, switched on, good with systems, and able to follow processes properly. We are not just looking for someone to tick boxes — we want someone who can help keep things moving, reduce admin pressure, and support the business as it grows. Main tasks will include: Using Simpro job management software Entering and updating job details Assisting with quotes, job notes, customer details, and follow-ups Using Google Sheets for tracking, lists, and simple reporting Basic Xero admin support Data entry and general office admin Helping with client outreach and business development Creating and updating contact lists for potential clients Sending basic email outreach to builders, real estate agents, property managers, businesses, and other potential clients Assisting with simple social media tasks, including post scheduling, captions, and content organisation Keeping records neat, accurate, and up to date Skills required: Strong written English Good attention to detail Experience with Google Sheets Experience with Xero preferred Experience with Simpro or other trade/job management software would be highly regarded Comfortable with email outreach and basic customer communication Reliable, honest, and able to work without constant hand-holding Able to follow instructions and improve systems over time Nice to have: Experience working with trade businesses, electrical contractors, builders, or service-based businesses Basic social media experience Experience with lead generation or client outreach Ability to create simple admin systems and checklists Important: We need someone who can be consistent, organised, and accurate. If you are careless with details, don’t follow instructions, or need to be reminded constantly, this role won’t suit you. This role will start with a small number of hours per week and may grow over time for the right person. When applying, please include: Your experience with Simpro, Xero, Google Sheets, or similar systems Any experience working with trade or service businesses Your hourly rate Your availability each week A short example of how you would help organise admin for a small electrical business We are looking for someone long-term who can become a valuable part of the business.