Administrative Operations Specialist (Part-Time, Remote)

About Luminis Business Solutions Luminis Business Solutions is a boutique operations and administrative support company serving luxury travel advisors across the United States. Our team works behind the scenes to help advisors deliver exceptional client experiences through thoughtful communication, meticulous attention to detail, and seamless execution. We're growing and looking for an Administrative Operations Specialist who enjoys being the person that keeps everything running smoothly. What You'll Do You'll support multiple luxury travel advisors by helping manage the day-to-day operations of their businesses, including: - Managing inboxes and prioritizing communications - Coordinating with hotels, cruise lines, concierge teams, destination management companies (DMCs), and other travel suppliers - Assisting with itinerary building, trip logistics, reservations, and research - Drafting polished client-facing emails and VIP communications - Maintaining CRM records and documentation - Supporting invoicing, commission tracking, and administrative follow-up - Identifying potential issues before they become client problems - Collaborating closely with teammates while working independently We're Looking For Someone Who - Has previous experience in luxury travel, hospitality, concierge services, or another high-touch client service environment - Enjoys supporting business owners behind the scenes - Communicates professionally and confidently, both written and verbally - Thrives in a fast-paced, detail-oriented environment - Can prioritize multiple moving pieces without constant direction - Learns new systems quickly and enjoys solving problems independently - Takes ownership and follows through Qualifications Required - Based in the United States - Previous administrative, operations, or client support experience - Previous experience in luxury travel, hospitality, concierge services, or another white-glove client service environment - Strong professional written communication skills - Proficiency with Google Workspace and Microsoft Office - Ability to pass a background check Preferred - Experience with TravelJoy, Tern, AXUS, Travefy, or similar travel platforms - Experience supporting luxury travel advisors or travel agencies - CRM and/or commission tracking experience Position Details - Part-time, approximately 10–15 hours per week to start - Opportunity for additional hours over time (up to 40 hours) - Fully remote (U.S. only) - Flexible scheduling within agreed-upon availability - Collaborative, supportive team with documented systems and processes How to Apply Please submit: - Your resume - A brief introduction explaining why you're interested in this role - Answers to the questions below To help us get to know you, please begin your application by answering this question: - What attracts you to supporting luxury travel advisors rather than being a travel advisor yourself?