AI Automation for Frontrunner Bus

Senior Business Workflow Automation Architect Needed for 6-Month Company-Wide Automation Roadmap & Implementation 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐎𝐯𝐞𝐫𝐯𝐢𝐞𝐰 We are looking for a highly experienced business process automation consultant, AI workflow architect, or senior technical automation team to help us map, analyze, and automate the internal business workflows of Frontrunner Bus Group. Frontrunner Bus Group is a U.S.-based bus manufacturing company focused on low-floor, accessible, efficient, and reliable mobility solutions. As the company continues to grow, we want to build a more structured, efficient, data-driven, and automated operating model across all key departments. This is not a small Zapier/Integromat task. We are looking for someone who can think deeply about business operations, understand how a manufacturing-driven company works, identify gaps across departments, document workflows clearly, and then help us automate department-wise in a phased and scalable manner. The total engagement is expected to run for approximately 6 months. 𝐏𝐡𝐚𝐬𝐞 𝟏: 𝐂𝐨𝐦𝐩𝐚𝐧𝐲-𝐖𝐢𝐝𝐞 𝐖𝐨𝐫𝐤𝐟𝐥𝐨𝐰 𝐃𝐢𝐬𝐜𝐨𝐯𝐞𝐫𝐲 & 𝐌𝐚𝐩𝐩𝐢𝐧𝐠 The first phase will be focused only on understanding, documenting, and mapping the company’s current workflows across departments. We want the selected expert/team to work closely with our leadership and department heads to understand: 1. What departments currently exist 2. How each department operates today 3. What tools, spreadsheets, software, forms, emails, and manual processes are being used 4. How information flows between departments 5. Where delays, duplication, errors, manual follow-ups, or communication gaps exist 6. What processes can be automated immediately 7. What processes need restructuring before automation 8. What systems need integration 9. What AI/automation opportunities exist in each department 10. What should be prioritized over the next 6 months Expected departments/workflows may include, but are not limited to: * Sales and lead management * Dealer/distributor communication * Customer inquiry handling * Quote generation * Order management * Production coordination * Manufacturing workflow tracking * Inventory and parts management * Vendor/supplier communication * Procurement * Finance and invoicing * HR and recruitment * Compliance and documentation * Customer support * Warranty/service requests * Internal reporting * Marketing workflows * CRM operations * Document management * Leadership dashboards and KPI reporting 𝐏𝐡𝐚𝐬𝐞 𝟏 𝐃𝐞𝐥𝐢𝐯𝐞𝐫𝐚𝐛𝐥𝐞𝐬 By the end of the discovery and mapping phase, we expect: * Complete department-wise workflow documentation * Current-state workflow maps * Future-state workflow recommendations * Automation opportunity matrix * Department-wise automation priority list * Recommended tech stack and architecture * Integration requirements * Risk and dependency analysis * Estimated implementation roadmap * Suggested milestones for the next 5 months * Clear documentation that both technical and non-technical stakeholders can understand 𝐏𝐡𝐚𝐬𝐞 𝟐: 𝐃𝐞𝐩𝐚𝐫𝐭𝐦𝐞𝐧𝐭-𝐖𝐢𝐬𝐞 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐢𝐨𝐧 𝐈𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 Once the workflows are properly mapped, we will move into department-wise automation. The selected expert/team should be capable of helping us automate workflows using a combination of: * CRM automation * AI agents * Workflow automation platforms * Custom software development * API integrations * Internal dashboards * Document automation * Email automation * Reporting automation * Approval workflows * Data synchronization * Lead-to-order automation * Order-to-production visibility * Customer support automation * Finance/admin process automation We are open to using the right tools depending on the process, such as: * HubSpot, Salesforce, Zoho, or another CRM * Airtable, SmartSuite, Monday.com, ClickUp, or similar operations platforms * Make, Zapier, n8n, Relay.app, or custom workflow engines * OpenAI/Claude-based AI assistants or agents * Google Workspace automation * Microsoft 365 automation * Custom dashboards * Custom APIs * Internal portals * AWS/GCP/Azure infrastructure if needed We are not looking to force one tool everywhere. We want the right architecture for long-term scalability. 𝐈𝐝𝐞𝐚𝐥 𝐂𝐚𝐧𝐝𝐢𝐝𝐚𝐭𝐞 You should be someone who has experience with both business process analysis and technical implementation. The ideal candidate/team should have: * Strong experience mapping business workflows across departments * Experience working with manufacturing, logistics, transportation, automotive, industrial, or operations-heavy businesses * Ability to speak with department heads and convert business conversations into clear workflow diagrams and technical requirements * Strong understanding of CRM, ERP, automation tools, APIs, and AI agents * Experience building scalable automation systems, not just simple one-step automations * Ability to recommend the right tech stack based on business need * Strong documentation skills * Ability to identify process gaps before automating * Experience creating dashboards, alerts, approval workflows, and operational reporting * Ability to manage a 6-month phased engagement * Strong communication and project management skills 𝐈𝐦𝐩𝐨𝐫𝐭𝐚𝐧𝐭: We are looking for a strategic automation partner, not just a developer who waits for tasks. You should be able to guide us, challenge assumptions, ask the right questions, and help us build a reliable operational automation foundation. 𝐏𝐫𝐨𝐣𝐞𝐜𝐭 𝐓𝐢𝐦𝐞𝐥𝐢𝐧𝐞 Total expected timeline: 6 months Suggested structure: Month 1: Company-wide discovery, department interviews, process mapping, workflow documentation, automation roadmap Month 2: Finalize architecture, select tools/platforms, prioritize high-impact workflows, begin first automation sprint Month 3: Implement first set of department-wise automations, dashboards, notifications, and integrations Month 4: Expand automation into additional departments, refine CRM/operations workflows, improve reporting Month 5: Build advanced AI-assisted workflows, document generation, support automation, and leadership dashboards Month 6: Optimization, testing, training, documentation, handover, and long-term automation roadmap 𝐏𝐨𝐬𝐬𝐢𝐛𝐥𝐞 𝐖𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬 𝐭𝐨 𝐀𝐮𝐭𝐨𝐦𝐚𝐭𝐞 Some examples of workflows we may want to explore: * Lead capture to CRM * Lead qualification and follow-up reminders * Dealer/distributor inquiry handling * Quote request intake * Automated quote preparation support * Customer document collection * Internal approval workflows * Sales-to-production handoff * Production status tracking * Inventory/parts request tracking * Vendor follow-up automation * Purchase request approvals * Service/warranty ticketing * Customer update notifications * Internal task assignment * Executive KPI dashboards * Weekly/monthly operational reports * AI-based email drafting and summarization * Document generation and storage * Compliance checklist management * HR onboarding workflows 𝐖𝐡𝐚𝐭 𝐖𝐞 𝐍𝐞𝐞𝐝 𝐅𝐫𝐨𝐦 𝐘𝐨𝐮𝐫 𝐏𝐫𝐨𝐩𝐨𝐬𝐚𝐥 Please do not send a generic proposal. In your response, please include: 1. Your experience with company-wide workflow automation 2. Examples of similar business process mapping or automation projects 3. Your approach for the first 30 days 4. How you would conduct department-wise workflow discovery 5. What tools/platforms you commonly recommend and why 6. How you decide whether to use no-code, low-code, AI, or custom development 7. Your experience with CRM, API integrations, dashboards, and AI workflow automation 8. Your suggested 6-month execution approach 9. Whether you are an individual consultant or a team 10. Your availability and preferred working style 𝐒𝐤𝐢𝐥𝐥𝐬 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐝 * Business Process Automation * Workflow Mapping * AI Workflow Automation * CRM Automation * Operations Automation * API Integration * Business Analysis * Process Documentation * Automation Architecture * Project Management * Make/Zapier/n8n * HubSpot/Salesforce/Zoho or similar CRM * Airtable/SmartSuite/Monday/ClickUp * Dashboard Development * OpenAI/Claude API * Google Workspace/Microsoft 365 Automation * ERP/Manufacturing Workflow Understanding 𝐏𝐫𝐞𝐟𝐞𝐫𝐫𝐞𝐝 𝐄𝐱𝐩𝐞𝐫𝐢𝐞𝐧𝐜𝐞 Experience in any of the following industries will be a strong advantage: * Manufacturing * Transportation * Automotive * Bus/fleet operations * Logistics * Industrial operations * Dealer/distributor-based businesses * Equipment sales * B2B sales operations * Government/public sector sales processes 𝐄𝐱𝐩𝐞𝐜𝐭𝐞𝐝 𝐎𝐮𝐭𝐜𝐨𝐦𝐞 By the end of this engagement, we want to have: * A clear understanding of how the company operates department-wise * Properly documented workflows * Reduced manual work * Better communication between departments * Automated lead, sales, production, service, and admin workflows * Better visibility for leadership * Improved reporting and decision-making * A scalable automation foundation for the future * A clear roadmap for continuous improvement beyond the first 6 months 𝐁𝐮𝐝𝐠𝐞𝐭 We are open to hourly or milestone-based proposals. For the right expert/team, this can become a long-term engagement beyond the initial 6-month roadmap. Please share your recommended engagement model, estimated monthly involvement, and how you would structure the first phase. 𝐅𝐢𝐧𝐚𝐥 𝐍𝐨𝐭𝐞 We are not looking for someone to simply connect apps together. We are looking for a reliable, strategic, and technically strong automation partner who can understand the business deeply, map the workflows properly, and help us build a practical automation system that improves how the company operates every day. If you have experience transforming manual business operations into structured, automated, and scalable systems, we would like to hear from you.