B2B Cold Caller

We are a growing U.S. workforce compliance and employee-screening company seeking an experienced B2B cold caller and appointment setter. Our services include employer drug and alcohol testing coordination, urine and oral-fluid collections, DOT and non-DOT services, breath alcohol testing, employee background screening, mobile/onsite collections and related compliance programs. The selected freelancer will contact U.S. businesses and organizations, identify the correct decision-maker, conduct basic discovery, qualify opportunities and schedule consultations for our company’s sales and compliance leadership. This is an appointment-setting position. You will not be responsible for interpreting test results, advising donors, quoting complex compliance requirements or closing contracts. Target organizations * Manufacturing and industrial employers * Trucking, transportation and logistics companies * Construction companies and contractors * Staffing and recruiting agencies * Warehousing and distribution companies * Treatment and recovery programs * Transitional living and halfway-house programs * Community-corrections and court-related programs Decision-makers you will contact * Human Resources Directors and Managers * Safety and EHS Managers * DOT Compliance Managers * Designated Employer Representatives * Fleet Safety Managers * Operations Managers * Staffing Agency Owners and Compliance Managers * Program Directors * Procurement and Vendor Management Personnel Primary responsibilities * Make professional outbound B2B calls using our approved business telephone system. * Reach and identify the person responsible for drug testing, alcohol testing, background screening, DOT compliance or monitoring programs. * Follow an approved script while speaking naturally and asking appropriate discovery questions. * Determine whether the prospect has a present, upcoming or backup-vendor need. * Schedule qualified 15-minute consultations. * Send approved follow-up emails after calls. * Accurately record every call, disposition, decision-maker, follow-up date and qualification detail in our CRM. * Maintain an internal do-not-call and opt-out list. * Submit a brief daily report and a more detailed weekly performance report. * Participate in weekly coaching and script refinement. Required qualifications * At least two years of B2B cold-calling or appointment-setting experience. * Experience calling U.S. business decision-makers. * Clear, polished and professional spoken English. * Strong active-listening and objection-handling skills. * Demonstrated experience booking qualified appointments. * Experience using a CRM and business calling platform. * Reliable high-speed internet, a quality headset and a quiet workspace. * Ability to work during U.S. Eastern or Central business hours. * Excellent written notes and follow-up discipline. * Willingness to follow strict compliance and approved-marketing language. Preferred experience Experience in one or more of the following industries is strongly preferred: * Occupational health * Drug and alcohol testing * DOT compliance * Background screening * Staffing and recruitment * Healthcare or laboratory services * Transportation and fleet services * Business-to-business compliance services