B2B Outbound Sales Call Center Needed for MRI / MedTech Sales Campaign

# B2B Outbound Sales Call Center Needed for MRI / MedTech Sales Campaign ## Summary We are looking for an experienced **B2B outbound sales call center or sales calling team** to help Sound Imaging sell MRI products and services to imaging centers, hospitals, radiology departments, MRI service companies, and related healthcare buyers. This is **not a basic appointment-setting role**. We are looking for a serious outbound sales partner that can generate meaningful sales conversations, identify real buyer needs, follow up professionally, and help move interested prospects toward quotes, demos, purchases, or deeper sales conversations. Our company, Sound Imaging, has been in the MRI industry for nearly 30 years. We sell MRI accessories, safety products, patient monitoring systems, camera systems, audio/visual systems, repairs, and related MRI solutions. We are especially interested in applicants who already manage their own **small call center, outbound sales team, or trained caller group**. A strong solo caller may still apply, but our preference is for a team that can produce consistent calling volume, track results properly, and scale if the campaign performs well. ## What We Are Looking For We are looking for a sales calling partner that can provide: * Consistent outbound call volume * Professional B2B sales conversations * Clear English communication * Strong follow-up process * Accurate call tracking and reporting * Ability to manage multiple callers if needed * Ability to learn a niche technical product * Experience selling into healthcare, medical, technical, or professional B2B markets * A process for improving scripts, objections, and sales workflow over time The ideal partner already has trained callers, sales management, reporting systems, call quality review, and a process for scaling volume. ## What You’ll Be Doing You will be responsible for outbound sales calling for Sound Imaging products and services. Tasks may include: * Calling MRI centers, hospitals, imaging departments, radiology groups, and MRI-related companies * Introducing Sound Imaging and our product line clearly * Identifying decision makers, buyers, managers, service leads, and relevant contacts * Explaining basic product value using our approved scripts and materials * Asking questions to understand the prospect’s current workflow, safety issues, equipment needs, or service needs * Qualifying whether there is a real sales opportunity * Handling basic objections professionally * Following up with interested prospects * Moving prospects toward a quote, product demo, purchase conversation, or next sales step * Sending qualified opportunities, notes, and quote/demo requests to our internal team * Updating call notes, contact status, and next steps in a spreadsheet or CRM * Reporting daily call activity, interested leads, objections, and sales opportunities * Managing multiple callers if you operate a call center ## Important: This Is a Sales Calling Role This is not a “set an appointment and move on” campaign. We want callers who can actually start the sales process properly. The goal is to create real product interest, identify buyer needs, communicate basic value, follow up consistently, and help push prospects toward a purchasing decision. You will not be expected to make technical medical claims or answer complex engineering questions. We will provide product training, scripts, talking points, and support. However, we do need callers who can hold professional B2B conversations and not sound like generic telemarketers. ## Products / Services You May Be Calling About Sound Imaging offers several MRI-related products and services, including: * MRI room safety alert systems * MRI patient monitoring / camera systems * MRI patient motion tracking * MRI secure room monitoring * MRI audio and visual systems * MRI accessories * MRI coil repair and related service offerings * Other MRI workflow, safety, and service solutions ## Dialer / Calling System Responsibility The selected caller or call center will be responsible for helping recommend the appropriate dialing setup for this campaign. As part of the application or onboarding process, we would like you to provide a list of recommended dialer options, including: * Dialer name / platform * Estimated monthly cost * Per-user or per-caller pricing * Setup costs, if any * Calling number costs, if any * Any CRM or tracking integrations * Pros and cons of each option * Your recommended option for our campaign size * Whether your team already has a dialer system available We want a partner who can advise us on the best outbound calling setup, not just make calls. ## Compensation Structure This role will be primarily **commission-based**, with an additional bonus for strong elevated leads. We are open to discussing the exact structure, but the general compensation model will include: * Commission on closed sales generated from your outbound efforts * Bonus for qualified elevated leads that meet specific criteria * Possible additional incentives for quote requests, demos, or high-value opportunities * Potential long-term scaling if results are strong An “elevated lead” may include prospects who meet criteria such as: * Decision maker or strong influencer identified * Real product interest confirmed * Clear need, pain point, or use case identified * Prospect requests a quote, demo, proposal, brochure, or follow-up * Prospect has purchasing authority, budget influence, or a realistic buying pathway * Opportunity is properly documented with notes and next steps The exact definition of an elevated lead will be agreed upon before the campaign begins so expectations are clear. ## Starting Structure We would like to begin with a trial period to test: * Call quality * Sales ability * Volume capacity * Lead quality * Objection handling * Follow-up consistency * Reporting accuracy * Team management * Overall campaign workflow After the trial, this can scale into a larger ongoing campaign if results are strong. We are specifically looking for a partner who can scale volume if the campaign proves successful. ## Who We Want We are looking for someone who is organized, persistent, professional, and comfortable selling into a niche B2B market. Ideal applicants may have experience with: * B2B outbound sales * Cold calling * Phone sales * Healthcare sales * MedTech or medical device sales * Radiology, imaging, hospital, clinic, or technical product sales * Calling hospitals, clinics, imaging centers, or professional offices * Selling products or services over the phone * Managing a small outbound sales team or call center * Working from lead lists and tracking sales activity properly * Following up with prospects over multiple touches * Building or improving outbound sales scripts * Reporting KPIs and sales activity clearly You do not need MRI experience, but you must be willing to learn the basic product positioning and speak professionally. ## Strong Preference Will Be Given To Applicants Who: * Manage their own callers or small call center * Can assign multiple callers if the campaign scales * Have experience selling B2B products or services by phone * Have experience calling healthcare, technical, or professional buyers * Can produce meaningful call volume without sacrificing quality * Can help improve the sales script and outbound process * Are comfortable working in a niche industry * Can provide call recordings, sample sales reports, or proof of past results * Can recommend dialer options and outbound sales tools * Have a clear system for tracking calls, follow-ups, and interested prospects ## Requirements Please apply only if you can provide: * Clear English communication * Previous B2B sales calling experience * Ability to manage outbound call volume * Ability to track calls and notes accurately * Daily reporting * Reliable availability * Professional phone presence * Ability to follow a script and SOP * Ability to follow up consistently * Call recordings or proof of past results, if available * Recommended dialer options and estimated costs * A clear explanation of how your team manages calling campaigns ## To Apply Please answer the following: 1. Are you a solo caller, or do you manage a calling team / call center? 2. How many callers could you assign to this campaign if it scales? 3. What B2B sales calling experience do you have? 4. Have you sold into healthcare, medical, radiology, hospitals, clinics, or technical industries before? 5. What types of products or services have you sold over the phone? 6. How many calls per day could your team realistically complete while maintaining quality? 7. What commission or performance-based compensation structure do you prefer? 8. What would you consider a fair bonus structure for elevated qualified leads? 9. Can you provide call recordings, sample reports, or proof of past sales results? 10. What tools do you currently use for dialing, call tracking, follow-ups, and reporting? 11. What dialer platforms would you recommend for this campaign, and what are their estimated costs? 12. Does your team already have a dialer system, or would a new dialer need to be set up? 13. How do you train and monitor caller quality? 14. How do you track interested leads, callbacks, objections, and follow-ups? 15. Are you comfortable learning a niche technical product and following an approved sales script? ## About Us Sound Imaging is a California-based MRI company with nearly 30 years of experience in the MRI space. We work on MRI accessories, safety, patient monitoring, workflow, communication, repairs, and related products for imaging facilities. We are looking for a serious outbound sales partner or call center that can help us reach more of the MRI market in a professional, organized, and scalable way.