B2B SaaS Content Creator for AI/E-commerce Brand X, Instagram, Video & Statics

We’re looking for a content creator to help build the founder-led content engine behind Raply, an AI customer operations platform for e-commerce brands. This is not a generic social media management role. We need someone who can turn product updates, customer support problems, e-commerce workflows and founder insights into content that feels native to X and Instagram. You will create content about: * AI customer support agents * E-commerce customer operations * Shopify workflows * Fulfilment and 3PL problems * Returns and refunds * Support costs and headcount * Product demonstrations * SaaS building and product updates * Real customer cases and operational insights Your responsibilities: * Research high-performing B2B SaaS and e-commerce content * Develop strong hooks and content angles * Write 5–7 X posts per week * Create 3–4 Instagram/X statics or carousels per week * Create at least one short product or motion video per week * Turn screen recordings and product updates into clear content * Repurpose one core idea into multiple formats * Maintain a content calendar * Track performance and suggest new iterations The style we’re looking for: * Clear and direct * Product-led * Visually strong * No generic motivational content * No exaggerated AI claims * Focused on problems, mechanisms and proof * Native to X and Instagram—not corporate LinkedIn content You should have experience with: * B2B SaaS content * E-commerce or DTC brands * X/Twitter content * Instagram carousels and statics * Short-form video editing * Figma, Canva, CapCut or similar tools * Direct-response copywriting * Turning technical products into simple stories To apply, please send: 1. Three examples of B2B SaaS or e-commerce content you personally created. 2. Three X accounts whose content you understand and why their content works. 3. The tools you use for writing, design and video. 4. Your weekly availability. 5. Your fixed monthly price for the deliverables above. Start your application with the word “RAPLY” so we know you read the complete post. Shortlisted candidates will receive a small paid test assignment. Please do not apply if your experience is limited to generic quote posts, stock-footage videos or templated social media designs.