Back Office support

# Job Title: Back Office Support Executive ## Job Summary We are seeking a detail-oriented and organized Back Office Support Executive to support healthcare operations through data management, quality control, reporting, and administrative processes. The ideal candidate should possess strong analytical skills, excellent attention to detail, and proficiency in Microsoft Excel. ## Key Responsibilities ### Quality Control & Data Validation * Review and audit medical charts, records, and supporting documentation for completeness and accuracy. * Verify and link charts to the correct Chase IDs and project records. * Identify discrepancies, missing information, and data inconsistencies, and escalate issues as needed. * Maintain quality standards and ensure compliance with internal processes. ### Reporting & Data Management * Generate daily, weekly, and monthly operational reports. * Track project progress, productivity, and quality metrics. * Compile and analyze data from multiple sources to support business operations. * Maintain accurate records and databases. ### Invoicing & Administrative Support * Process invoices and verify supporting documentation. * Reconcile billing information and maintain invoicing trackers. * Coordinate with internal teams to resolve billing or documentation discrepancies. * Support administrative tasks related to project operations. ### Excel & Process Support * Utilize advanced Excel functions such as Pivot Tables, VLOOKUP/XLOOKUP, formulas, filters, and data validation. * Prepare dashboards, trackers, and performance reports. * Assist with process improvement initiatives and workflow optimization. * Manage large datasets while ensuring data accuracy and integrity. ## Qualifications * Bachelor's degree preferred, or equivalent work experience. * 1–3 years of experience in back-office operations, data processing, reporting, or administrative support. * Strong proficiency in Microsoft Excel. * Excellent attention to detail and organizational skills. * Ability to manage multiple tasks and meet deadlines. * Strong written and verbal communication skills. * Experience in healthcare operations, medical records, or chart review is preferred. ## Required Skills * Microsoft Excel (Intermediate to Advanced) * Data Analysis and Reporting * Quality Assurance / Quality Control * Invoice Processing * Record Management * Problem Solving * Time Management * Accuracy and Attention to Detail ## Performance Expectations * Maintain high levels of data accuracy and quality. * Meet reporting and invoicing deadlines. * Ensure charts are correctly linked and validated. * Support operational efficiency through timely and accurate execution of assigned tasks.