Backend Manager (Part-time)

READ FIRST: — We’re looking for someone who can commit to our brand FULL-TIME. 100% focus and commitment is expected, without working for other brands or clients. — Daily/weekly calls, fast communication and ownership are expected. In return, we offer a stable long-term position with opportunities to grow together with the company. We’re looking for a highly organized and proactive E-commerce Operations Assistant to help manage the daily operations of a fast-growing online premium menswear brand. This is not a traditional VA role. We’re looking for someone who takes ownership, communicates clearly, and wants to grow together with the company. You’ll work closely with the founder and team to make sure everything behind the scenes runs smoothly. Responsibilities: — Daily Operations * Monitor Shopify backend & make sure operations run smoothly * Check order flow, fulfillment issues & possible errors * Daily stock check + flag when new inventory is needed * Update P&L, reports & performance sheets * Keep internal systems organized — Customer Experience * Monitor Trust platforms & customer feedback * Detect and solve negative customer experiences * Turn customer problems into improvements * Protect and improve brand reputation — Social & Community Management * Monitor Facebook/Instagram comments * Keep ads and social pages clean * Identify customer questions, complaints & trends * Support community management — Creative Support * Basic video editing (short-form ads/social content) * Organize creative assets * Help with UGC creator outreach * Follow up with creators and partnerships — Requirements You are: * Extremely organized * Detail-oriented * Fast and clear communicator * Proactive problem solver * Fully available full-time * Comfortable with daily calls * Able to work independently — Experience with * Shopify * Google Sheets / Excel * Slack / Notion / Drive * E-commerce operations — Bonus skills * CapCut / Premiere Pro * Canva * Meta Ads understanding * Influencer/UGC management — Important We move fast. We need someone who: * communicates daily * takes responsibility * spots problems before being asked * treats the business like their own If you’re looking for a simple task-based assistant role, this probably isn’t the right fit. If you want to become part of a fast-growing company and develop into a bigger operational role over time, we’d love to hear from you.