US-Based Phone Support Agent
Posted 4 weeks ago
Worldwide
Summary
I need a US-based phone support agent to answer inbound customer calls and send text replies for my two e-commerce brands, which share one number. The role involves handling customer inquiries, resolving issues, and ensuring customer satisfaction. The ideal candidate will have excellent communication skills and experience in customer service.
- Less than 30 hrs/weekHourly
- 6+ monthsDuration
- IntermediateExperience Level
$15.00
-
$20.00
Hourly- Remote Job
- Complex projectProject Type
Skills and Expertise
Mandatory skills
Phone Support
Phone Communication
Nice-to-have skills
Online Chat Support
Customer Service
Activity on this job
- Proposals:20 to 50
- Last viewed by client:4 weeks ago
- Hires:1
- Interviewing:0
- Invites sent:0
- Unanswered invites:0
About the client
Member since Sep 15, 2025
- USASuffolk6:17 AM
- $25K total spent9 hires, 2 active
- 1,773 hours
- Sales & MarketingSmall company (2-9 people)
Explore similar jobs on Upwork
Appointment Setter (Education, Remote – Hong Kong Based) | 預約專員(教…Fixed-price‐ Posted 2 months ago
Chinese
English
Communications
Scheduling
Data Entry
Sales
Scotland inspector QC neededHourly‐ Posted 4 weeks ago
Quality Control
Customer Service
English
Microsoft Excel
Data Entry
Administrative Support
Translation
How it works
Create your free profileHighlight your skills and experience, show your portfolio, and set your ideal pay rate.
Work the way you wantApply for jobs, create easy-to-by projects, or access exclusive opportunities that come to you.
Get paid securelyFrom contract to payment, we help you work safely and get paid securely.
Want to get started? Create a profile
About Upwork
- 4.9/5(Average rating of clients by professionals)
- G2 2021#1 freelance platform
- 49,000+Signed contract every week
- $2.3BFreelancers earned on Upwork in 2020
Find the best freelance jobs
Growing your career is as easy as creating a free profile and finding work like this that fits your skills.
Trusted by