US-Based UX Researcher — Wellness App User Experience Study

Posted 3 weeks ago

Worldwide

Summary

PROJECT OVERVIEW ────────────────────────────────── We are a wellness technology company conducting comprehensive UX research on leading US preventive health platforms. We need a US-based researcher to enroll in Superpower (superpower.com), document the complete member journey, and deliver a detailed UX analysis report. This is legitimate competitive UX research — we are studying industry-leading platforms to inform our own product design decisions for a non-US market. No information will be misused or redistributed. ────────────────────────────────── WHAT WE NEED YOU TO DO ────────────────────────────────── PHASE 1 — Enrollment (Days 1-2) • Visit superpower.com and complete the full signup process • Enroll in their annual membership (we will reimburse the $199 fee) • Complete their health intake questionnaire • Record every screen via Loom or screen recording • Take screenshots of all pages, forms, and confirmations PHASE 2 — Sample Collection (Days 3-14) • Complete their blood collection process (clinic visit or home kit — whichever they offer) • Document the kit packaging, instructions, and shipping experience • Photograph the entire welcome kit (unboxing video preferred) • Record any issues, friction points, or delightful moments PHASE 3 — Results & Analysis (Days 14-21) • Receive your results within the platform • Screenshot every results page, interpretation, and recommendation • Document the AI coach interaction (if any) • Test the supplement marketplace and recommendations • Test all app features including reports, charts, and history views PHASE 4 — Final Report (Day 22-25) • Deliver a comprehensive UX analysis report (15-20 pages) • Include all screenshots and video recordings • Provide your honest opinions on what works and what doesn't ────────────────────────────────── DELIVERABLES CHECKLIST ────────────────────────────────── ✓ Loom video recordings of the complete enrollment flow ✓ Screenshots of every screen (organized in folders by phase) ✓ Unboxing video of the welcome kit ✓ Photos of all printed materials, kit contents, packaging ✓ Screenshots of all results pages and reports ✓ Screen recording of any AI coach interactions ✓ PDF export of any reports they generate ✓ Comprehensive UX analysis document including: - Onboarding experience review - Pain points and friction analysis - Standout features that delighted you - Visual design assessment - Pricing and value perception - Comparison notes to traditional healthcare - Recommendations on what we should emulate - Recommendations on what we should avoid ────────────────────────────────── REQUIREMENTS ────────────────────────────────── MUST HAVE: • US resident with valid US address (required for Superpower) • Strong written English • Background in UX research, product design, or technology writing • Detail-oriented and methodical • Comfortable with health/wellness products (blood test required) • Reliable communication (responds within 24 hours) • Excellent screenshot and screen recording skills • Portfolio of similar UX research or product reviews NICE TO HAVE: • Previous experience reviewing health/wellness apps • Familiarity with Function Health, Hundred Health, or similar platforms • Figma or design tool experience for annotated screenshots • Video editing skills for the unboxing content ────────────────────────────────── BUDGET & TIMELINE ────────────────────────────────── • Project fee: $200 - $350 USD • Reimbursable expenses: Up to $250 (membership + shipping) • Timeline: 3-4 weeks from start date • Payment: 30% upfront, 70% on final report delivery Note: All expenses must be documented with receipts. ────────────────────────────────── HOW TO APPLY ────────────────────────────────── In your proposal, please include: 1. Confirm you are a US resident with a valid US address 2. Brief overview of your relevant background (UX research, product testing, etc.) 3. Links to 1-2 examples of similar UX research or product review work 4. Your honest opinion: have you used any preventive health platforms before? 5. Estimated total fee (your service fee + estimated reimbursable expenses) 6. Confirm you are willing to complete a blood test as part of the research To filter automated applications, please start your proposal with the word "WELLNESS" so we know you read the entire post. If this project goes well, we have 3-4 additional platforms we'd like reviewed (Function Health, Hundred Health, Mito Health, Lifeforce), creating an ongoing engagement opportunity. Looking forward to your proposal!

  • $250.00

    Fixed-price
  • Intermediate
    Experience Level
  • Remote Job
  • One-time project
    Project Type

Contract-to-hire opportunity

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Skills and Expertise
Mandatory skills
Usability Testing
Heuristic Evaluation
Activity on this job
  • Proposals:Less than 5
  • Last viewed by client:3 weeks ago
  • Hires:
    1
  • Interviewing:
    1
  • Invites sent:
    5
  • Unanswered invites:
    2
About the client
Member since Jan 28, 2025
  • SAU
    Riyadh10:39 PM
  • $2.3K total spent
    3 hires, 0 active

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