Bilingual Call Center Rep for Dental & Orthodontic Offices (English and Spanish)

We are a US-based dental marketing agency looking for a friendly, reliable, and detail-oriented Bilingual Call Center Specialist to join our growing remote team. If you thrive in a fast-paced environment, love connecting with people, and want a stable long-term opportunity with real earning potential— we want to hear from you! What You'll Be Doing: - Answer inbound calls and make outbound calls on behalf of dental and orthodontic practices - Schedule, confirm, and follow up on patient appointments - Deliver exceptional bilingual customer service that patients will remember - Keep patient records accurate and up to date in practice management software - Coordinate with dental office staff to ensure a seamless patient experience What We're Looking For: 1. Fluent in English AND Spanish — spoken and written (required) 2. Previous call center or front desk experience in a dental, orthodontic, or medical setting (preferred) 3. Strong verbal communication and active listening skills 4. Reliable internet connection and a quiet, distraction-free home workspace 5. Tech-savvy, fast learner, and detail-oriented 6. Available to work consistent US business hours 7. Professional, friendly, and patient-first attitude Why You'll Love Working With Us: 100% remote, work from home Commission & performance bonuses (your hard work pays off!) Supportive, close-knit team environment Real growth opportunities within the company Consistent, long-term projects How to Apply: Send the following: 1. Your updated resume 2. A voice recording in English 3. A voice recording in Spanish Please note: Only qualified candidates will be contacted.