Bilingual (English/Spanish) Customer Service and VA – Healthcare

Hourly Rate: $5/HR, but open flexible. $8-$10/hour after 60 day probationary period. 🕓 Estimated Hours: 20 hours/week Duration: Long-Term/Permanent Location: Remote. Overview: Seeking a Bilingual (English/Spanish) Virtual Executive Assistant to help manage day-to-day operations, staff coordination, compliance, and client/vendor communication. 🗣️ 🏥 The ideal candidate will be highly organized, fluent in both English and Spanish, and experienced in supporting service-based businesses remotely. This role requires excellent time management skills, proactive communication, and the ability to juggle multiple priorities efficiently. Key Responsibilities: -Onboard new caregivers, interpreters, and staff in English and Spanish - Welcome and follow up calls with clients employees, etc. -Handle client and staff communication with professionalism and confidentiality - Collect weekly timesheets. Review and approve/reject. Required Qualifications: 🎯 -Fluent in both English and Spanish (verbal and written) -3+ years of experience in executive assistance, operations, or administrative support -Strong organizational and multitasking abilities -Proficient in Google Workspace, JotForm, Trello, Slack, and/or similar tools -Excellent communication skills with clients, staff, and partners -Ability to work independently, meet deadlines, and solve problems efficiently Preferred Qualifications: -Experience in healthcare, home care, interpreting/translation, or social services -Understanding of HIPAA and/or state healthcare compliance -Familiarity with Wisconsin DHS or Medicaid systems is a plus To Apply: **********Please submit the following: --A short voice recording (2–3 minutes) introducing yourself and your experience in BOTH English and Spanish — you may use a free service like Vocaroo, SpeakPipe, or Google Drive to record and share a link -Confirmation of your bilingual fluency (English and Spanish) -Your availability and desired hourly rate -1–2 professional references