Bilingual Operational Assistant for Concierge

About Concierge Signature Group Concierge Signature Group defines the art of luxury living in Tulum, Marbella, and Dubai. We cater to a global elite who demand nothing less than perfection. We are looking for a versatile and highly responsive Operations & Guest Relations Assistant to manage our Marbella office year-round. The Profile We Are Looking For Linguistic Excellence: Bilingual English is mandatory (flawless written and spoken skills). French and/or Spanish are strong assets. Client-First Mindset: Extreme reactivity, absolute discretion, and a natural problem-solving mindset. Availability: 8 hours per day, 6 days a week (high availability on weekends during high season). Your Mission ☀️ High Season (May to September) – Concierge & Guest Relations Guest Communication: Instantly reply to all incoming client messages and inquiries. Operations: Manage daily concierge bookings, check-ins/outs, and bespoke luxury requests. Problem Solving: Handle last-minute emergencies with speed and efficiency. ❄️ Low Season (October to April) – Corporate Assistant Administrative Support: Assist the management team with daily operational and organizational tasks. Special & Ongoing Missions: Update marketing brochures, help with all ongoing company tasks, and handle ad-hoc projects to prepare for the upcoming season. Our Selection Process Stage 1: Culture Fit Interview (30 min) with one of our CEOs. Stage 2: Final Debrief with both CEOs to ensure long-term alignment. How to Apply Please submit your application including: Your Resume (CV) – clearly highlighting your English proficiency level and any previous experience in luxury concierge services.