Bilingual Virtual Scheduler & Medical Interpreter (English–Spanish) – Neurology Clinic

Summary Type: Remote – Contract (Part-Time or Full-Time depending on performance) Location: Virtual – must be available during U.S. business hours ( Eastern Time preferred) Company Overview: Our facility is a dynamic and progressive Neurology and Pain Management facility dedicated to providing exceptional healthcare services to our patients. We are currently seeking a skilled and versatile Bilingual Virtual Assistants to join our team. These team members will play a crucial role in delivering excellent customer service, managing administrative tasks efficiently, and ensuring seamless communication between our clinic and patients. About the Role We’re looking for a professional, bilingual (English–Spanish) Virtual Scheduler & Medical Interpreter to join our administrative team for a neurological clinic. You’ll handle patient communication, scheduling, and real-time medical translation between patients and providers during consultations. This position requires strong communication skills, medical terminology knowledge, and the ability to stay organized in a fast-paced virtual environment. Key Responsibilities 🗣️ Interpretation: Provide real-time English–Spanish interpretation during virtual consultations, translating accurately and sensitively between patients and medical providers. 📞 Scheduling: Manage appointment calendars, patient calls, and email communication; coordinate follow-ups, procedures, and referrals. 🧾 Documentation: Enter and update patient information, referrals, and test orders in the EMR system. 📋 Coordination: Support the clinic’s workflow by managing intake forms, confirmations, imaging and therapy referrals, and follow-up scheduling. 💬 Communication: Ensure patients clearly understand their appointments, treatment plans, and next steps. 🕵️ Confidentiality: Maintain HIPAA compliance and protect all patient data. Required Qualifications ✅ Fluent in both English and Spanish (spoken and written) — must be comfortable interpreting medical information live during calls or telehealth sessions. ✅ Prior experience as a virtual medical assistant, scheduler, interpreter, or bilingual administrative assistant. ✅ Familiarity with medical terminology (neurology experience preferred). ✅ Excellent written and verbal communication, empathy, and attention to detail. ✅ Strong technical skills — able to navigate EMR systems, Google Workspace, Microsoft Office, Zoom, and Doxy.me. ✅ Quiet and professional workspace with reliable internet connection.

• Preferred
• Background in healthcare, nursing, biology, or biomedical sciences.
• Experience working with U.S.-based medical practices.
• Typing speed of 45 WPM or higher.
• Comfortable working in Eastern Time zone hours.