Broker onboarding and carrier relations specialist (remote)

BROKER RELATIONS & CARRIER ONBOARDING SPECIALIST (REMOTE) We are seeking a detail-oriented U.S.-based Broker Relations & Carrier Onboarding Specialist to help build and maintain relationships with freight brokers across the United States. This is not a sales position. The primary responsibility is to contact freight brokers, request carrier onboarding packets, gather broker requirements, maintain accurate records, and assist with carrier setup processes. Responsibilities: • Contact freight brokers by phone and email • Request carrier packets and onboarding information • Complete carrier setup applications • Gather broker requirements and approval criteria • Verify insurance and compliance requirements • Maintain organized broker records and databases • Update broker contact information • Follow up on pending carrier approvals • Maintain detailed notes from broker conversations • Research broker payment terms, quick-pay options, and tracking requirements • Support dispatch operations by maintaining broker relationship records Information to Collect: • Broker contact information • Carrier packet requirements • Authority age requirements • Insurance requirements • Tracking requirements • Payment terms • Quick-pay availability • Equipment preferences • Freight lane information • Flatbed and specialized freight opportunities Requirements: • Must be located in the United States • Excellent phone communication skills • Strong attention to detail • Experience in transportation, logistics, freight brokerage, dispatching, or trucking preferred • Comfortable working with spreadsheets and databases • Professional email communication skills • Ability to make outbound calls daily Preferred Experience: • Trucking industry experience • Dispatch experience • Freight broker experience • Carrier onboarding experience • CRM or database management experience Compensation: Part-time or Full-time 1099 Independent Contractor To apply, please provide: • Resume • Transportation or logistics experience • Phone interview availability • Hourly rate expectations