Business Development

Job Description: CRM Outreach Specialist (Part-Time) **Company:** Executive Pro Cleaning Company **Location:** Remote / Hybrid (serving NJ, DE, PA markets) **Hours:** 5 hours/week to start (weekly, ongoing) **Reports To:** Chief Operating Officer About Us Executive Pro Cleaning Company provides commercial janitorial services to offices, medical and dental practices, property management companies, and mixed-use facilities across New Jersey, Delaware, and Pennsylvania. Role Overview We're looking for a reliable, personable caller to manage outbound prospecting through our CRM. You'll be the first voice (and first email) many prospects hear from us — but most if not all will have a need for our service, but not necessarily now. You will help to fill the top of our sales pipeline through consistent, weekly outreach. Key Responsibilities - Make outbound calls to prospects listed in the CRM on a weekly basis - Send follow-up and introductory emails to prospects, using approved templates/talking points - Log all call outcomes, notes, and email activity accurately in the CRM - Qualify leads based on basic criteria (facility type, decision-maker access, interest level) - Schedule follow-up calls, callbacks, or meetings for the sales team as needed - Keep prospect records clean and up to date (correct contact info, status, next steps) - Report weekly on call volume, connects, and outcomes Qualifications - Prior experience with outbound calling, telemarketing, or appointment setting - Comfortable making cold and warm calls professionally - Clear, friendly phone presence and strong written communication for email follow-up - CRM proficiency of HubSpot - Organized, dependable, and able to work independently with minimal supervision - B2B or commercial services outreach experience a plus What Success Looks Like - Consistent weekly call and email activity - Accurate, complete CRM records after every session - A steady flow of qualified leads and scheduled follow-ups handed off to the sales team