Business Operations & Systems Manager | EOS | ClickUp | Accountability & Execution

Full-Time | Long-Term Opportunity | Australian Business Hours This Is Not A Virtual Assistant Role. We're searching for a high-performing Business Operations & Systems Manager who can help drive execution, accountability and operational excellence across multiple businesses. You'll work directly with the CEO and leadership team across Marketing, Recruitment and Strategic Consulting businesses. Your mission is simple: Ensure nothing falls through the cracks. What You'll Own EOS & Leadership Accountability Weekly leadership meetings Quarterly planning support Action management Accountability tracking ClickUp Governance & Utilisation Oversight Team time tracking compliance ClickUp hygiene and maintenance Overdue task monitoring Resource capacity reporting Utilisation reporting Workflow optimisation SOP maintenance Project Coordination Project tracking Stakeholder communication Deadline management Progress reporting Operations Support Team onboarding Team offboarding Google Workspace administration Microsoft 365 administration Strategy Project Support Client interview scheduling Audit coordination Workshop preparation Deliverable tracking NPS Program Management Client surveys Reporting Follow-up coordination Required Experience Strong operational management experience Excellent project coordination skills Exceptional organisational ability Strong follow-up and accountability skills Fluent English communication Ability to work Australian business hours Highly Desirable EOS ClickUp HubSpot PMO experience Marketing agency experience Recruitment industry experience The Type Of Person Who Will Succeed Here You: Hate loose ends Follow up relentlessly Love systems and process improvement Take ownership without waiting for instructions Are comfortable challenging people when commitments aren't met Enjoy creating order from complexity Think like an operator, not an administrator Important We move quickly. Priorities change. You'll often be supporting multiple businesses, projects and leadership initiatives simultaneously. If you need constant direction, this role won't be a fit. If you thrive on ownership, accountability and execution, we'd love to hear from you.