Business Research & Information Collection Specialist (USA Remote)

We are seeking a reliable freelancer to assist with business research projects. The role involves contacting businesses, gathering publicly available information about their services, availability, and customer experience, and documenting the findings in a structured format. Responsibilities: Contact assigned businesses by phone Gather information about services, service areas, response times, and availability Record accurate notes and responses Update spreadsheets and reports Follow provided research guidelines Requirements: Located in the United States Excellent communication skills Professional phone etiquette Strong attention to detail Comfortable with research and data entry Reliable internet connection Schedule: Flexible hours Ongoing assignments available Long-term opportunities for reliable freelancers Compensation: Hourly contract through Upwork Paid for research, calls, reporting, and documentation Weekly workload varies based on project volume Preferred Experience: Market Research Customer Service Administrative Support Data Entry Virtual Assistance Call Center Experience How to Apply: Please share: Your location Weekly availability Relevant experience with phone communication and research Experience using spreadsheets or reporting tools We are looking for dependable freelancers interested in long-term business research and information collection projects.