CAT Software & Transcript Production Specialist (Remote – Contract)

# CAT Software & Transcript Production Specialist (Remote – Contract) ## Mission **Make sure I never receive another email from a client saying things like:** * "The line numbers are missing." * "The text is printing between the line numbers." * "The page numbers are on the wrong pages." * "The transcript formatting is incorrect." * "The pages don't line up correctly." When the issues listed above are brought to you, you immediately say, "ah, yes I've seen this many times. It's because of XYZ when exporting from x to y..." and then the problem is solved without hesitation.  If formatting problems happen once, I expect them to be permanently solved—not patched until the next transcript. I'm looking for someone who can become the technical expert for transcript production and build systems that show me how to eliminate these issues for good. ## What You'll Do * Diagnose formatting problems at their root cause. * Understand how transcript formatting changes between CAT software and exported files (ASCII, RTF, TXT, DOCX, PDF, etc.). * Configure and standardize export settings. * Troubleshoot AutoScriptOne and other CAT software workflows. * Build a repeatable production process so transcripts leave our office correctly every time. ## You're Probably the Right Person If... * Court reporters come to you when they have formatting problems. * You understand transcript production better than most court reporters. * You know why an export breaks instead of just fixing it manually. * You've worked with CAT software, transcript production, agency workflows, or technical support. ## Test Assignment I'll provide the same transcript in multiple formats. Your goal is not simply to fix it. Your goal is to explain **why** it's happening, permanently solve the issue, and create a workflow that prevents it from ever happening again. I don't want someone who can fix today's transcript. I want someone who can make sure we never have the same problem twice.