COO / Operations Manager with Franchise Operations Experience

COO / Operations Manager Needed — Franchise Operations & Scaling Experience Required Job Description: We are looking for an experienced COO / Operations Manager who has strong experience working with, building, scaling, or consulting for franchise businesses. This role is for someone who understands how franchise systems are built, operated, documented, improved, and scaled. We need someone who can help create structure, accountability, systems, and operational processes for a growing business. The right person must have real franchise experience — not just general operations experience. What We Need Help With: We are looking for someone who can help with: Building operational systems and processes Creating franchise-ready workflows Developing SOPs and training documents Improving day-to-day operations Creating accountability systems for staff, operators, and partners Helping organize roles and responsibilities Building reporting structures Supporting expansion planning Helping us think through what needs to be in place before scaling Reviewing gaps in our current operations Creating simple, clear systems that can be repeated across locations/markets Required Experience: You must have experience in franchise operations. In your application, please clearly answer the following: Which franchise brands have you worked for or consulted with? What was your exact role with each franchise? What did you personally build, manage, improve, or implement? Did you work on operations, training, SOPs, franchisee support, expansion, compliance, onboarding, or systems? What results did you help create? Have you helped a business become franchise-ready or scale into multiple locations? Please be specific. Generic applications will not be considered. Ideal Candidate: The ideal person has experience as one or more of the following: COO Operations Manager Franchise Operations Consultant Director of Operations Franchise Development Consultant Franchise Systems Builder Multi-location Operations Manager Franchisee Support Manager Business Process / SOP Specialist What We Are Looking For: We want someone practical, organized, and experienced. Someone who can look at a business and say: “This is what needs to be fixed.” “This is what needs to be documented.” “This is what needs to be systemized.” “This is what needs to be in place before expansion.” We are not looking for theory. We are looking for someone who has done this before. Deliverables May Include: Operations audit Franchise-readiness review SOP framework Training manual structure Role and responsibility chart Weekly reporting system Operator/franchisee onboarding process Internal accountability system Expansion checklist 30/60/90-day operations plan To Apply: Please start your application with the words: “Franchise Operations Experience” Then answer the following: Which franchise companies have you worked with? Were you an employee, consultant, operator, franchisee, or executive? What exactly did you do for them? What systems, processes, or operational improvements did you create? What would your first 30 days look like if you were helping us organize and scale our operations? We are looking for someone who can help build a serious operating system for growth.