Carrier Claims Processing Coordinator

Job Title: Carrier Claims Processing Coordinator (Remote) About the Role We’re hiring 2 reliable and proactive full-time professionals to support a US-based logistics client as Carrier Claims Processing Coordinators. This is a full-time role (40 hours per week), ideal for individuals who are highly organized, detail-oriented, and comfortable working independently. If you have experience in logistics, carrier relations, or claims processing—and can manage tasks with minimal supervision—this role is a great fit for you. Start Date: ASAP What You’ll Be Doing Submit and manage carrier claims accurately and on time Organize and maintain claims documentation and records Track claim progress and follow up with carriers Work with Excel and Power BI to manage and analyze data Coordinate with internal teams and external carriers Join meetings, take structured notes, and track action items Provide general admin and personal assistant support Proactively ask for tasks when the workload is light. What We’re Looking For (Must-Have) Advanced Excel skills (you can work independently—no hand-holding) Power BI proficiency (user-level; no need to build reports) Strong organizational and documentation skills High attention to detail Excellent written and verbal communication Ability to multitask and prioritize effectively Self-starter with a “go-getter” mindset Nice to Have Experience in logistics, freight, or carrier relations Experience with carrier claims processing Familiarity with claims processes for FedEx, UPS, Purolator, or Canada Post Background in admin or virtual assistant roles Who You Are You take initiative and ownership of your work You don’t wait to be told what to do—you ask for more You’re organized, dependable, and detail-driven You can think critically and solve problems on your own NOTE: NO AGENCIES AND DO NOT REACH OUT TO ME DIRECTLY OUTSIDE OF UPWORK. PLEASE ATTACH RESUME