Chatwoot + Odoo Integration — WhatsApp Multi-Agent System
Worldwide
I run a commercial business using Odoo as my ERP. I need to build a complete WhatsApp multi-agent customer service system using Chatwoot (connected to Meta WhatsApp Business API) fully integrated with Odoo. SCOPE OF WORK: 1. Chatwoot Setup & Configuration Connect Meta WhatsApp Business API to Chatwoot Create agent accounts and team structure Configure labels: VIP, Normal, Pending, In Progress Set up conversation queues: New messages vs In-progress (no mixing) Configure round-robin auto-assignment between sales agents Set up quick reply templates (product catalogues as PDF attachments) Supervisor dashboard view (marketing manager sees all agents + all conversations) 2. Chatwoot + Odoo Integration (via Webhooks/API) "Create Customer" button inside Chatwoot → creates contact in Odoo Auto-send order confirmation via WhatsApp when sale.order is confirmed in Odoo Auto-send invoice via WhatsApp when account.move is posted in Odoo Auto-send delivery notification via WhatsApp when stock.picking is validated Sync VIP tag between Odoo and Chatwoot 3. Automations Auto follow-up message if client doesn't respond within X hours Auto-reply outside business hours DELIVERABLES: Fully working system tested with real messages Simple documentation for non-technical user 2 weeks post-delivery support TO APPLY, PLEASE ANSWER: Have you done a Chatwoot + Odoo integration before? Which Odoo version do you work with? What is your proposed timeline and price? Can you do a live demo of similar work?
$800.00
Fixed-price- IntermediateExperience Level
- Remote Job
- Ongoing projectProject Type
Skills and Expertise
Activity on this job
- Proposals:15 to 20
- Last viewed by client:3 weeks ago
- Interviewing:10
- Invites sent:8
- Unanswered invites:0
About the client
- Mali2:54 PM
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