Chatwoot + Odoo Integration — WhatsApp Multi-Agent System

Posted 4 weeks ago

Worldwide

Summary

I run a commercial business using Odoo as my ERP. I need to build a complete WhatsApp multi-agent customer service system using Chatwoot (connected to Meta WhatsApp Business API) fully integrated with Odoo. SCOPE OF WORK: 1. Chatwoot Setup & Configuration Connect Meta WhatsApp Business API to Chatwoot Create agent accounts and team structure Configure labels: VIP, Normal, Pending, In Progress Set up conversation queues: New messages vs In-progress (no mixing) Configure round-robin auto-assignment between sales agents Set up quick reply templates (product catalogues as PDF attachments) Supervisor dashboard view (marketing manager sees all agents + all conversations) 2. Chatwoot + Odoo Integration (via Webhooks/API) "Create Customer" button inside Chatwoot → creates contact in Odoo Auto-send order confirmation via WhatsApp when sale.order is confirmed in Odoo Auto-send invoice via WhatsApp when account.move is posted in Odoo Auto-send delivery notification via WhatsApp when stock.picking is validated Sync VIP tag between Odoo and Chatwoot 3. Automations Auto follow-up message if client doesn't respond within X hours Auto-reply outside business hours DELIVERABLES: Fully working system tested with real messages Simple documentation for non-technical user 2 weeks post-delivery support TO APPLY, PLEASE ANSWER: Have you done a Chatwoot + Odoo integration before? Which Odoo version do you work with? What is your proposed timeline and price? Can you do a live demo of similar work?

  • $800.00

    Fixed-price
  • Intermediate
    Experience Level
  • Remote Job
  • Ongoing project
    Project Type
Skills and Expertise
Mandatory skills
Odoo
API Integration
Odoo Development
Activity on this job
  • Proposals:15 to 20
  • Last viewed by client:3 weeks ago
  • Interviewing:
    10
  • Invites sent:
    8
  • Unanswered invites:
    0
About the client
Member since Jun 5, 2026
  • Mali
    2:54 PM

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