Client Service Rep (Phone + Admin Processor)

Position: Remote Hours: Part-Time Approximately 1 hour per day during training, transitioning to assigned workload based on performance and business needs. Overview: We are seeking a reliable, organized, and professional team member to assist with client support, scheduling, administrative coordination, and real estate-related outreach activities. This position requires strong communication skills, attention to detail, and the ability to complete time-sensitive tasks independently. Primary Responsibilities: • Make outbound calls to real estate agents, clients, and vendors • Schedule property showings and appointments • Follow communication scripts and procedures • Send and respond to SMS and email communications • Update spreadsheets and tracking systems accurately • Document conversations, call outcomes, and follow-up actions • Research property listings and gather information • Coordinate calendars and scheduling requests • Provide administrative support to management Required Skills: • Clear and professional spoken English • Comfortable making and receiving phone calls • Strong customer service skills • Ability to follow instructions and processes • Basic computer and internet skills • Experience with Google Sheets, Google Voice, and Google Chat preferred • Ability to work independently and manage time effectively Equipment Requirements: • Reliable computer or smartphone • Stable internet connection • Headset with microphone preferred • Quiet work environment Success Factors: • Timely communication • Strong phone confidence • Accurate documentation • Reliability and follow-through • Ability to complete tasks with minimal supervision Reporting To: Manager Training: Structured onboarding with task-based training, live support, process documentation, and performance reviews.