Client Support Specialist | Data Entry & Calls

GWM Commercial Auto Glass is a fast-growing company based in Macon, GA specializing in semi-truck windshield repair and replacement across the United States. We are looking for a highly organized and detail-oriented Data Entry & Phone Support Assistant to help manage work order entries, customer communication, and operational updates inside our CRM system. This role requires speed, accuracy, strong communication skills, and the ability to multitask in a fast-paced environment. Requirements • Excellent English communication skills • Strong organizational and multitasking abilities • Attention to detail and accuracy • Comfortable handling calls, emails, and CRM updates • Problem-solving and critical thinking skills • Reliable, proactive, and punctual Compensation & Benefits • Monthly performance bonus up to $325 • Paid leaves • Fixed weekends off • Quarterly virtual events with prize money • Annual team buildings (PH only for now) Application Requirement * Please send a short video link (LOOM) introducing yourself and discussing your relevant experience. * Including an ACTUAL CALL RECORDING or a VIDEO OF YOU SPEAKING WITH A REAL CUSTOMER is highly preferred and will be considered a strong advantage during screening. * If you do not have a call recording with an actual customer, you may use the attached sample script/file, record yourself using Vocaroo, and submit the recording along with your Loom video. * Please ensure you are dressed in semi-formal attire with good lighting, a clean background, and a quiet, professional environment conducive to a work-from-home setup. * Only applicants who submit a video link will be considered for the role. * Reading directly from a script during your Loom introduction will automatically disqualify the application. Only applicants who submit a Loom video and Vocaroo will be considered.