Competitor Purchase & Analysis for Local Supplements in Paraguay

We are looking for a contractor to place and analyze 3 competitor orders in Paraguay. We will provide 3 direct checkout links. The contractor must complete the following steps and deliver organized evidence: 1. Pre-Order Preparation Select a product confirmed in stock and available for immediate dispatch. Prepare real fulfillment details: - A valid phone number for calls and SMS - Delivery address including city/region/physical location - Cash on Delivery (COD) acceptance 2. Recording Setup Ensure recording capability for: - Incoming and outgoing operator calls - Full operator conversation audio Use a reliable voice recorder (mobile app or built-in recorder) 3. Order Placement – Website Flow Open the checkout link Add the product to the cart and submit the order Fill all fields using real test data: - First name - Last name - Phone number - Delivery address Capture screenshots for every stage: - Product page - Cart overview - Delivery method selection - Delivery timeframes displayed - Final order confirmation Log the exact timestamp of order submission using 24-hour format 4. Operator Call Communication All operator calls must be recorded in full. Document answers for: 4.1. Order Confirmation: - Is the product truly in stock? - When will it be handed to the courier? - Which courier or last-mile delivery partner will deliver the package? 4.2. Delivery Questions: - Will courier call before delivery? - Minimum and maximum delivery window ranges - Number of delivery attempts allowed - Is address change possible? - Is collection-point pickup available? - Does the competitor provide physical pickup points? If yes, list quantity and locations 4.3. Additional Service Questions: - Do they issue tracking numbers? - What notification method is used? (SMS, app, email, or mixed) - Can customers contact courier support directly? 5. Shipment Tracking and Notifications If tracking is issued, log: - Tracking number if available - Courier updates Capture all evidence for: - SMS notifications - App messages - Emails - Tracking status page updates 6. Delivery Simulation 6.1. First Delivery Attempt: Do NOT collect the package Ask courier: - Are additional attempts scheduled? - When will the second attempt be made? - Will they notify before the next attempt? - Confirm delivery time slots Take written or recorded notes if permitted 6.2. Second Delivery Attempt: Collect the package Verify: - If COD payment is requested at delivery - If a delivery note or receipt is provided 7. Package and Product Verification 7.1. Packaging check: - No external damage - Correct courier branding and labels - Internal packaging quality 7.2. Documentation check if applicable: - COD payment receipt - Delivery note/proof of purchase - Warranty if provided - Instructions included? 7.3. Product condition check: - Matches the selected test order - No damages - Attributes correctly described Deliverables Required - 3 full operator call recordings in MP3 or WAV - Screenshots labeled by step - All timestamps and detailed written notes - Tracking evidence and delivery attempt answers - Task must be completed 3 times independently with no mixed evidence between orders Budget and Conditions Purchases will be paid using COD test funds via Upwork. Funds will be provided inside the job. No partial evidence will be accepted.