Customer Account Manager - Video Interaction

Posted last week

Worldwide

Needs to hire 2 Freelancers
Summary

We are seeking a dependable and adaptable Customer Account Manager to support our customers and internal operations. This role is ideal for someone who communicates clearly, stays organized, and enjoys helping people across phone, video, and written channels. **For serious consideration, please include a short 30–60 second video clip demonstrating your communication style.** ### Responsibilities - Provide professional customer support via phone, video, and written communication. - Respond to customer questions with clarity, empathy, and professionalism. - Assist with administrative tasks and assigned projects as needed. - Represent the company positively in every interaction. ### Requirements - Fluent English speaker. - Prior experience in customer support or another client-facing role. - Comfortable speaking with customers on phone and video calls. - Strong organizational skills and attention to detail. - Willingness to learn basic sales techniques. - Friendly, patient, and professional communication style. - Flexible and open to a variety of tasks. ### Application Process Please submit: - Resume/CV. - A short voice recording, video clip, or similar example of your speaking style. - A proposal that begins with **(EQ)** to confirm you read the full posting. This role is a great fit for someone who values flexibility, enjoys helping customers, and can contribute to both support and operational needs.

  • Less than 30 hrs/week
    Hourly
  • 6+ months
    Duration
  • Expert
    Experience Level
  • $15.00

    -

    $30.00

    Hourly
  • Remote Job
  • Ongoing project
    Project Type
Skills and Expertise
Mandatory skills
Online Chat Support
Product Knowledge
Nice-to-have skills
Sales & Marketing
Activity on this job
  • Proposals:5 to 10
  • Last viewed by client:5 days ago
  • Interviewing:
    5
  • Invites sent:
    27
  • Unanswered invites:
    16
About the client
Member since Jan 11, 2021
  • United States
    Stockbridge9:41 AM
  • $73K total spent
    158 hires, 31 active
  • 11,407 hours
  • Individual client

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