Customer Engineer for AI Support Agents - AI Development Mandatory

Posted yesterday

Worldwide

Summary

Adelante builds and operates AI support agents for ecommerce brands. The agents finish the work: check orders in Shopify, execute returns, change addresses. Three new clients signed this week; I need an engineer to own client launches. Scope: - Client integrations: Shopify/WooCommerce, Zendesk/Gorgias, WhatsApp Business - New agent setup from documented playbooks - Evals, simulated conversations, regression tests on agent behavior - Change queue on live agents; internal tooling Requirements: - Real shipping experience with agentic AI dev tools. Mandatory — this is the entire workflow. - 2-5 years backend/fullstack (Node/TypeScript or Python) - APIs, webhooks, OAuth, log debugging - Hebrew + English (client-facing on occasion) Process: short call, then a paid one-day trial milestone (Shopify integration in our sandbox). Working code = ongoing engagement. Screening questions: 1. Describe a real agentic flow you shipped. What did the tool get wrong and how did you catch it? 2. Which APIs have you worked with?

More than 30 hrs/week
Hourly
6+ months
Duration
Intermediate
Experience Level
$30.00
-
$70.00
Hourly
Remote Job
Ongoing project
Project Type

Skills and Expertise

Mandatory skills

Artificial Intelligence

Activity on this job

Proposals:50+
Last viewed by client:yesterday
Interviewing:
8
Invites sent:
13
Unanswered invites:
3

About the client

Member since Aug 5, 2016

Israel
Tel Aviv12:31 PM
$98K total spent
121 hires, 14 active
2,698 hours
Tech & IT
Small company (2-9 people)

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