Customer Phone Support Representative 🇧🇬 (Bulgarian Market) – Remote | Part-Time

We are looking for a reliable and communicative Customer Phone Support Representative to support our Bulgarian online store Orthexa.bg About the Role This is a remote part-time position involving approximately 10–15 calls per day, Monday to Friday. The calls will mainly include: - Contacting customers regarding abandoned carts - Handling inbound customer hotline calls - Assisting customers with basic order and product-related questions - Supporting improvements in customer experience and conversion rates Requirements - Fluent Bulgarian speaker (native or near-native) - Strong communication skills and professional phone manner - Experience in customer support or phone sales is an advantage - Reliable and available during agreed working hours - Comfortable speaking with customers in a sales/support context What We Offer - Remote work - Long-term cooperation opportunity - Structured and simple workflow - Support from our internal team How to Apply Please send: - A short introduction about yourself - Relevant experience in customer support or phone sales - Your expected hourly or monthly rate - Your availability during weekdays