Customer Service Agent - Email

Posted 3 weeks ago

Worldwide

Needs to hire 2 Freelancers
Summary

Must be able to work 8 AM - 4:30 PM PST Monday - Friday. Must have experience with SEO and Digital Marketing. Our established marketing company is seeking experienced customer service agents who can handle more advanced customer service tickets. Must speak and write perfect English. Your job is to take care of customers' requests in as few messages as possible. This is a full-time position and requires total attention. Must be a team player and a quick learner. You must have the following: -Perfect English -Ability to read and write English -Ability to follow templates -Experience with Salesforce -Experience with FreshDesk -Ability to handle tickets with patience and empathy If this sounds like you, please apply. Thanks and have a great day!

  • More than 30 hrs/week
    Hourly
  • 6+ months
    Duration
  • Intermediate
    Experience Level
  • $7.00

    -

    $9.00

    Hourly
  • Remote Job
  • Ongoing project
    Project Type
Skills and Expertise
Mandatory skills
Customer Service
Email Support
Activity on this job
  • Proposals:50+
  • Interviewing:
    0
  • Invites sent:
    0
  • Unanswered invites:
    0
About the client
Member since May 5, 2015
  • United States
    Vancouver4:43 AM
  • $5.2M total spent
    2,313 hires, 66 active
  • 678,931 hours
  • Tech & IT
    Large company (100-1,000 people)

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